Everything was great Everything was great. Love the tools

The Website says label was created on… The Website says label was created on 1/10/24. Estimated delivery date of 1/17/24, between 10:45 AM and 2:45 PM. Today is 1/17/24. 7 DAYS LATER and the tracking shows it hasn't even been picked up yet. No delivery or estimate of delivery after 8 days? Order placed on 1/10/24.

Good customer service Placed an order for a high dollar "in stock" item at the beginning of August. Product was not in stock. Due to manufacturer delay, item was received at the end of September. I was fortunate to create a contact in customer service. I spoke solely to this individual. He was very honest about the situation. Always took my calls (for status of item) and called back with additional information. Because of the customer service, I would order from this company again.

Great with ordering easily online… Great with ordering easily online products gets shipped and delivered in a very timely manner. I had one product that had got sent back from ups and as soon as Al's received the product back they automatically refunded money back to my card with out having to make one call or email

My knives arrived fairly fast and in… My knives arrived fairly fast and in perfect condition. Usually you never know ordering online weather they will be stright or not.