All products arived fast safe and in… All products arived fast safe and in perfect working order. Cannot beat the service or the tools for the price. The platinum box set i recieved worked better than i had expeced would definitely purchase again. And aill likely deal with Al's in the future.

Good after purchase service. My purchase was for a finishing set and a few other items, when it arrived one item was was marked Backorder ? I received that item it was a miss mark on the paperwork. For a different item I was missing. This was late and sent in to customer service the problem. When I called about noon next day they had already shipped the item I was missing. Maybe a small problem but was handled correct and quickly. Also when you call you can talk to a real english speaking person.

Great with ordering easily online… Great with ordering easily online products gets shipped and delivered in a very timely manner. I had one product that had got sent back from ups and as soon as Al's received the product back they automatically refunded money back to my card with out having to make one call or email

I would have gave five stars but the… I would have gave five stars but the part I ordered was absolutely horrible in quality control on the machining process. Not really als problem it’s just amazing that a part so poorly made ever made it out of the factory

Good customer service Placed an order for a high dollar "in stock" item at the beginning of August. Product was not in stock. Due to manufacturer delay, item was received at the end of September. I was fortunate to create a contact in customer service. I spoke solely to this individual. He was very honest about the situation. Always took my calls (for status of item) and called back with additional information. Because of the customer service, I would order from this company again.