I was supposed to get my boots April… I was supposed to get my boots April 15th. I still have not received them.

Ladies, you need boots this is the place! Safety Girl was absolutely AWESOME! Not only did you trade me out for a smaller size but you kept in contact with me the whole entire time! And I absolutely LOVE my Rockport boots! I am definitely a satisfied and happy customer! I will definitely be shopping with you all again! I'm so glad my co-worker told me about this company!

stylish and comfortable The shoes I ordered were stylish and comfortable. I receive many compliments on the shoes, especially from those who cannot believe there are my work shoes! Happy I found them.

I'm not happy with my experience I'm not happy with my experience. I placed my order a month ago. The status still says "preparing to ship" over a week ago I did the customer service chat, the person said I would get an updated status email the next day. Never happened. I send a different email still haven't received a response. Then today I get an email asking me to fill out this survey when I would really like to hear from customer service.

A month went by and I never received my… A month went by and I never received my order.also never received any confirmation as to my order number or estimated ship date.when I contacted the company they said they had no idea when it would ship. I cancelled my order