It was a great experience It was a great experience. I had ordered the wrong size for my wife. The customer service representice was helpful and got me the right size to be sent out right away and the information on how to return the wrong size I had orders by mistake. The boots came fast and my wife really finds the boots comfortable and stylish. Thanks for a great experience

I really love your boots I really love your boots, and all the colors you have. I love colorful clothes and boots ! The only thing I would change is the shoelaces they need to be rougher, and keep making these without the zippers. It’s really hard to find just lace up boots ! I really am serious about orange if you could make a pretty pair of orange boots I would be your first customer ! Thank you, Karen Bunney

I'm not happy with my experience I'm not happy with my experience. I placed my order a month ago. The status still says "preparing to ship" over a week ago I did the customer service chat, the person said I would get an updated status email the next day. Never happened. I send a different email still haven't received a response. Then today I get an email asking me to fill out this survey when I would really like to hear from customer service.

Tried to buy a shoe that apparently… Tried to buy a shoe that apparently wasn't in stock and not only did it not state that it wasn't in stock, my money was taken and I THEN got an email the next day about the shoe not being in stock. What a waste of time considering I had looked everywhere for those shoes and was so happy I had finally found them just to be let down because your company can't keep up with inventory. Do better.

stylish and comfortable The shoes I ordered were stylish and comfortable. I receive many compliments on the shoes, especially from those who cannot believe there are my work shoes! Happy I found them.