There was a slight glitch. Helpful representative There was a glitch in the purchasing process, but a representative promptly responded to my email and helped iron it out. --- Adding a month later that I really like the 17" touchscreen they make. It seems to be very stable and responsive, used as a confidence monitor ringed by virtual control buttons that are generated by a Crestron control system, in a college lecture hall.

Great Experience and Very Quick! The product: An industrial monitor. Made very well, in a very compact design, with lots of connections and mounting options. We were able to replace a very expensive (legacy / custom built) 12" marine monitor for a large vessel with a 17" Beetronics TOUCHSCREEN in the same footprint for 1/4 the cost! (The client is extremely happy.) Nicely designed website and order process with great product specs and info. Which made selecting the right product very easy. Good communication throughout, with updates and tracking info easily found. Shipping was very quick and on-time. Good return policy and warranty options. We will definitely order again!

My 2.5yr old 19” monitor stopped… My 2.5yr old 19” monitor stopped working all of the sudden. I contacted Beetronics who then sent me a series of questions in order to help them pinpoint the problem. They quickly diagnosed the issue and a new plug was dispatched to me on the same day. An excellent first-class customer service experience, I guess you get what you pay for.

Our company purchases Beetronics… Our company purchases Beetronics monitors for our customers in mission critical work environments. The Beetronics monitors are high quality, rugged and durable, yet attractive to look at. When I go online and place an order, it usually ships the same day. And, shipping is free. Finding what I am looking for and ordering is super easy. The cost compared to similar products is competative. To date we have purchased 11 Beetronics monitors with only 1 failure. When I contacted Beetronics, they had a replacement in my hands within a couple of days. No fuss, no hassle. The only thing that I would say they could improve upon is this.. The Beetronics monitors come with a bracket that is designed to attach to a desktop or a wall for mounting, the monitor does not stand alone on any surface without being bolted in place. This does not usually work for most of our customer applications. We purchase monitor stands from another vendor to solve this issue. Overall, I highly recommend Beetronics monitors.

Prompt, Thorough and Fair Delivery was prompt and when, due to my own oversight, I needed to return the Beetronics purchase they made it easy and they promptly refunded my money. These folks ROCK!