Henning
DEVery good service in a specialty market For such a (relatively) specialty product, I was surprised to find a supplier with 100+ units in stock for immediate shipment. The shipment arrived the next day. The option of an external dimmer is a unique selling point and much appreciated in my application (private sailboat for navigation). I would have liked to see Display Port connectivity, as this is superior to HDMI and should be the professional's choice.
Andy_KP
GBMy 2.5yr old 19” monitor stopped… My 2.5yr old 19” monitor stopped working all of the sudden. I contacted Beetronics who then sent me a series of questions in order to help them pinpoint the problem. They quickly diagnosed the issue and a new plug was dispatched to me on the same day. An excellent first-class customer service experience, I guess you get what you pay for.
Levity Events
USGreat customer service I called in to ask some questions and the phone was immediately picked up by a person, not an overzealous answering system. The person on the other end was awesome and super helpful. The monitors we ordered work perfectly and arrived quicker than estimated. Highly recommend, we plan to order more!
Kevin
USA few minor annoyances The stand I purchased had the countersink bores on the wrong side of the mounting plate & it did not come with its own mounting Screws. I had some M4 screws and some washers on-hand so no major issues, but it was inconvenient that they were not included. The monitor looks great and feels sturdy, but my one complaint so-far is that the buttons on the monitor itself feel flimsy and there isn't a clear way to change input method without the remote. That and no batteries come with the remote which is also inconvenient.
Mark White
USOrdered 3 22" SDI monitors Ordered 3 SDI monitors for mini confidence monitors and live stream outputs. Was a little nervous with the purchase and the company, as I had never heard of them before, nor could I find any google reviews. However they had what I was looking for, so I took the chance. They arrived, the shipping box was damaged from shipping, however the monitors were fine and in great shape. I tested them all out, and everything is working the way it should. Having the SDI ability, makes it super easy, not having to have extra SDI to HDMI converters laying around the place. Using it on a gig this week, so if no more news, means its good news.