Sold me an item that they didn't have… Sold me an item that they didn't have in stock. Then, offered to switch to an inferior product, but at the same price as the item I originally purchased. The website should NOT allow you to put items in your cart, let alone CHARGE you for items they don't have in stock! I will say, however, that they did do a quick and honest refund. Still, need to fix your inventory/website.

thank you for your dedication! We received our order of Binax tests, and are so appreciative of all your dedication and hard work in getting our order out. We know you were deluged with requests. It must have been a huge job. Thanks a million for doing everything you could to help us be safe over the holidays. Lucy

SATISFIED customer Mersi has been very helpful with my order process and getting the whole test kit situation figured out. When I originally placed my order I found out that it could not be fulfilled because the government had trumped their order with their vendor and ultimately took their stock. But, they were very responsive and were able to provide me with the information on how to get replacement kits. I can tell they are all working hard to make things right and I appreciate more than I can put into words.

Outstanding all around: product, service, operations… just amazing!!! Not only does Mersi Distribution offer us the convenience of a one-stop shop with fast Amazon-like shipping, they’re also hands down the most trusted and reliable source we’ve come across for all of our PPE needs. Never have we ever experienced a company focused on providing best in class customer support along with a slate of top-notch products that are tried and tested on a consistent basis. We simply have never gone wrong with anything we’ve purchased from them. And if there was ever a mishap with an order or shipping issue, they immediately fix it. From their product lineup and customer service to their swift operations, there’s no place we rather go to than Mersi for quality, convenience and comfort knowing our orders are taken care of without hiccups. Thank you Mersi team… keep up the stellar work!

Thank you Mersi!!!!! Mersi was beyond helpful finding the right product for me. I understand that they were over run with hundreds of orders but everyone I came into communication with was kind, friendly and helped me to the best of their ability. I would absolutely love to shop with mersi again and thank them for being so wonderful and thoughtful during these challenging times!