Website is user-friendly and Customer… Website is user-friendly and Customer Service is responsive. In all the time I've ordered, I have never had a problem. Deliveries are made in a timely manner also.

Mersi is SPECTACULAR! The team at Mersi is unbelievable. To a person, the team was thoughtful, helpful, knowledgable, considerate, and kind. Jennifer, Otto, Katie, Faris, and I am sure others behind the scenes. They all followed through on promised information, going above and beyond to ensure that the items I ordered were delivered on time. Truly, I have never encountered customer service with such an incredible emphasis on both the customer and service. I will be forever grateful for the quality of their products and their care. They have made a customer for life.

Faris and his staff are great to work… Faris and his staff are great to work with and are very professional. They go above and beyond for their customers and delivery in a timely fashion. I recommend this company to anyone looking for PPE is small quantities as well as large scale orders. Keep up the good work y’all!

SATISFIED customer Mersi has been very helpful with my order process and getting the whole test kit situation figured out. When I originally placed my order I found out that it could not be fulfilled because the government had trumped their order with their vendor and ultimately took their stock. But, they were very responsive and were able to provide me with the information on how to get replacement kits. I can tell they are all working hard to make things right and I appreciate more than I can put into words.

Sold me an item that they didn't have… Sold me an item that they didn't have in stock. Then, offered to switch to an inferior product, but at the same price as the item I originally purchased. The website should NOT allow you to put items in your cart, let alone CHARGE you for items they don't have in stock! I will say, however, that they did do a quick and honest refund. Still, need to fix your inventory/website.