Easy to place the order Easy to place the order. Arrived within 2 days. Safe delivery, porch delivery, as requested. When calling customer service about expiration date, gentleman was lovely. He explained all. We hope We never need to use these Covid tests but so happy to have done business with you.

Sold me an item that they didn't have… Sold me an item that they didn't have in stock. Then, offered to switch to an inferior product, but at the same price as the item I originally purchased. The website should NOT allow you to put items in your cart, let alone CHARGE you for items they don't have in stock! I will say, however, that they did do a quick and honest refund. Still, need to fix your inventory/website.

Love a company who loves Veterans I would like to give a huge shoutout to SHOPMERSI.COM. I have never been more approving of a company that cares. I had the best experience ever not only because of their Generosity but how fast they responded they were live texting. I needed gloves for my 96-year-old father they had to have powder in them. He’s a World Warll veteran and October 16 he will be 96. They donated this to my father because he was a vet. I will from now on be loyal to a company who is loyal to the veterans. Most sincerely, Sarah Stahl

Rob the MVP I spoke with Rob today and had an AMAZING experience. Not only was he a kind and helpful representative, but helped answer every question I had. Customer service like this make me feel like a valued customer. Thanks Rob! - Evan

Jumped to conclusions too fast Like many I ordered binax tests and was quite disturbed when the order was abruptly canceled days later. I expressed my displeasure on here but have since discovered that this wasn’t an intent to mislead rather an honest hit to Mersi’s supply chain due to the federal government. I have since received replacements for my order and while not what I originally ordered it is a solid replacement. I am big enough to admit that I judged this family company too harshly and too quickly. They have remedied the situation and I can only imagine how hard they must have been working to get this done.