I contacted costumer service 3 times… I contacted costumer service 3 times regarding missing parts in my shipment and provided that parts list and quantity of what I needed. I never received that hardware I needed and eventually got tired of waiting, so just bought that parts I needed. Very Disappointed.

I will buy from Quality I will buy from Quality. We do not like you bullying your way into our town. We have a long history of doing business locally and will continue to buy locally. Your not paying taxes here, your profits are not spent here and I refuse to send my money to Oklahoma. Buy and spend locally.

Their service & delivery was great. Their communication was great in locating the JD part I needed. I know I am not alone in experiencing the problems of very limited supplies of JD parts. A Western employee went out of his way to not only locate a scarce attachment, but as soon as I ordered it he made sure it was shipped timely and I received it the date they said it would arrive. I found Western when I watched one of their instructive You Tube videos on installing JD attachments. They offer new customers a discount on some orders. Nice place to do business with.

Great customer service!! Great customer service! First of all I appreciate you having the parts available. You got the order right out. I had everything in my order but was shy one oil filter. I called & was told she would get it right out to me. Thank you so much. I can't get that cooperation even going in my local stores.

Service was outstanding Service was outstanding! Communicated with me every step of the way from initial order receipt through to the date the order shipped out to me. Really appreciate the fast shipping for such a large/heavy group of items (rear bagger kit for my ZTR). All four boxes arrived in pristine shape through UPS. Thank you for making this easy!