Great customer service!! Great customer service! First of all I appreciate you having the parts available. You got the order right out. I had everything in my order but was shy one oil filter. I called & was told she would get it right out to me. Thank you so much. I can't get that cooperation even going in my local stores.

Western Equipment is GREAT! Western Equipment had exactly what i was looking for. It's online store was easy to navigate and it's suggestions based on my selections [in cart] were actually relevant. Checkout was quick and easy and my product was actually on my doorstep within the time specified. I will be shopping with Western Equipment again.

Their service & delivery was great. Their communication was great in locating the JD part I needed. I know I am not alone in experiencing the problems of very limited supplies of JD parts. A Western employee went out of his way to not only locate a scarce attachment, but as soon as I ordered it he made sure it was shipped timely and I received it the date they said it would arrive. I found Western when I watched one of their instructive You Tube videos on installing JD attachments. They offer new customers a discount on some orders. Nice place to do business with.

Excellent Experience! I haven't opened the box yet since I ordered this as a gift,, but I am confident the product is fine. I thank you So Much for the excellent customer service, including clear communication and extra responsive shipment. Thank you for going above and beyond. Very much appreciated.

Good process Honestly, I came to Western Equipment because they had in stock something that Lowes and HD did not. Even though their price was higher, with the $20 coupon it was almost as competitive. The ordering process was straightforward, and product delivered as expected.