First time dealing with Western… First time dealing with Western Equipment and I was impressed with the attention given my order. I was notified of stock status and the anticipated ship date to them of my items. I was kept up to date from start to finish and all items were received in good condition and in a timely manner. I Highly Recommend Western Equipment!

Excellent team Excellent team. Good communication, my packages were on time, no delivery charges, nice notes in packages from employees AND a free hat. Competition said they could not completely finish my order AND delivery charges would be an astronomical $274! THANK YOU! Jim Nations, Dripping Springs, TX

Their service & delivery was great. Their communication was great in locating the JD part I needed. I know I am not alone in experiencing the problems of very limited supplies of JD parts. A Western employee went out of his way to not only locate a scarce attachment, but as soon as I ordered it he made sure it was shipped timely and I received it the date they said it would arrive. I found Western when I watched one of their instructive You Tube videos on installing JD attachments. They offer new customers a discount on some orders. Nice place to do business with.

I contacted costumer service 3 times… I contacted costumer service 3 times regarding missing parts in my shipment and provided that parts list and quantity of what I needed. I never received that hardware I needed and eventually got tired of waiting, so just bought that parts I needed. Very Disappointed.

Best parts service I've ever had Best parts service I've ever had. I had been hunting down a part for my lawn sweeper for months and getting nowhere. Sandra did the needed research to locate it and even called me back to update the progress. I couldn't be happier and this will now be my "go to" parts store.