Delivery was timely and well packaged Delivery was timely and well packaged. I bought a jigsaw blade and I must add that the product i received looked slightly different than the one shown on the website, but it was nothing that would functionally make a difference. I'm generally satisfied with this merchant and I'll likely shop at their website again.

Placed an order almost a month ago Placed an order almost a month ago, still don't have a delivery date other than "next week", which they have told me in 2 different emails that were weeks apart. They took 4 days to answer my last email. If you call their number there is no live person on the line.

replacement part found for discontinued original part The part for my vacuum pump was obsolete. The coupling was not an exact replacement but allowed me to repair my pump and put it back into 100% operation. The order process was simple. The shipping and delivery of the part was faster than quoted. That allowed us to finish our job quicker. Thank you.

Roll pin tool I ordered the roll pin tool late at night local time and my order was processed immediately. I received a shipping confirmation within a few days and my item arrived as promised. The tool performed as intended and I had no issues. Competitive price, item in stock, and fast service made the process a breeze!

Great customer service Ordered a plastifix kit that was not available at any of my local stores. I shopped online and found their prices were very competitive. They answered my questions about delivery and upon receiving the item, i was happy to see it was well protected in the package. i'm happy with the customer service and item i received from Auto Tool World, and i expect to do business with them again in the future.