THANK YOU Jeff & Your Team @ AUTO TOOL… THANK YOU Jeff & Your Team @ AUTO TOOL WORLD, I found You folks online & i had a few email questions ..you folks were great with communication & competitively priced , fast shipping,product as described, Thanks again.. chas berea auto mall berea, o-h-i-o

replacement part found for discontinued original part The part for my vacuum pump was obsolete. The coupling was not an exact replacement but allowed me to repair my pump and put it back into 100% operation. The order process was simple. The shipping and delivery of the part was faster than quoted. That allowed us to finish our job quicker. Thank you.

I'm very dissatisfied I'm very dissatisfied. I place an order on Nov 29, 2023. I quickly got order confirmation and order processing emails and have not heard anything back from them since. It's been over a month now. Repeated phone calls only go to a voicemail box and they do not respond to emails. They quickly took my money though. My account was debited within two business days of ordering.

Delivery was timely and well packaged Delivery was timely and well packaged. I bought a jigsaw blade and I must add that the product i received looked slightly different than the one shown on the website, but it was nothing that would functionally make a difference. I'm generally satisfied with this merchant and I'll likely shop at their website again.

Company does not follow their own… Company does not follow their own policy as listed on their site faqs. Ordered item that shows 'in-stock', company immediately charges my CC but does not ship item. Had to follow-up two weeks later as there was zero communication. They did respond. Company blames OEM 'pushback', whatever that means, and that I will need to wait an addition 7-10 business days. Item still shows in-stock on their site and their faqs still state that they will not charge until shipped. Oh yeah, fast shipping prominently displayed, lol. Any guesses if they'll ship in 7-10 business days. Auto Tool World. I like your pricing on some of your items but, in the future, I do not expect to do further business with your company ... whether I receive the item or eventually have to cancel/charge-back my order.