Buyer Beware Buyer Beware: Connectivity Issues and Hidden Costs with Yarbo I backed Yarbo on Kickstarter with high hopes for a revolutionary product, but unfortunately, my experience has been far from satisfactory. The most glaring issue is the Yarbo's consistent inability to connect to WiFi and GPS networks, rendering it essentially inoperable. Despite multiple attempts to troubleshoot these issues with the Yarbo support team, the device remains unreliable and unusable for its intended purposes. As an initial backer, the financial commitment has also become increasingly burdensome. What was initially an exciting investment has doubled in cost due to unexpected additional charges required to make the Yarbo functional. The extra money and countless hours spent interacting with support have not translated into a usable product. For a gadget that costs almost as much as a car, one would expect a seamless and efficient performance, but Yarbo has fallen far short. The lack of transparency and reliability from the company has been disappointing. Prospective buyers should exercise caution and consider waiting until these significant issues are resolved and the company demonstrates honesty and reliability in their product and customer interactions. As it stands, Yarbo is not worth the investment. I would also be leery of the 4 and 5 star reviews. I am part of a community of early supporters and none of those name look familiar to me.

Agreed with most of the comments Agreed with most of the comments, great support service, unit is well build, but quality still need to be improved, I had a S1 unit replaced, the new S1 has only been used once in the snow and now one side of the front left is off, I'm planning to pay for the upgrade so didn't bother to file a service call. The software definately needs to be improve, can't fine tune boundary map after it is drawn, software update not successful all the times. Hoping to get the lawn mower soon, but now we have to wait longer with the upgrade plan, please make us worth all the waiting! Overall it's not a bad experience, watching it blowing snow is fun, and to show my wife that I'm not wasting money for nothing. Keep up with the good works Yarbo team!

Follow ups and customer oriented We all had some problems when we started using our S1 Snowblower. What I can tell you is that Yarbo staff are available and easy to reach, they offer quick service and replacement parts if needed.

Outstanding Customer Service! Outstanding customer service is what this company is all about. Any issue with the unit is quickly addressed and remedied. Yarbo should be an example to all companies for their superior service.

Rough start but getting better They are a growing tech company that have had their share of growing pains. Over the last few years their transparency and support systems have vastly improved and their products are well built. I'm excited to see them continue to grow as the product has a lot of promise.