Great Support really cool product. The Yarbo itself has some idiosyncrasies, but the team is great at helping customers get around those, and update the firmware and software to help deal with them.

Outstanding Customer Service! Outstanding customer service is what this company is all about. Any issue with the unit is quickly addressed and remedied. Yarbo should be an example to all companies for their superior service.

My robot was well made and high… My robot was well made and high quality. Support was responsive when I contacted them. Software needs work but since it's software, I hope it gets better overtime. The price of the robot and the accessories are way too high.

Buyer Beware Buyer Beware: Connectivity Issues and Hidden Costs with Yarbo I backed Yarbo on Kickstarter with high hopes for a revolutionary product, but unfortunately, my experience has been far from satisfactory. The most glaring issue is the Yarbo's consistent inability to connect to WiFi and GPS networks, rendering it essentially inoperable. Despite multiple attempts to troubleshoot these issues with the Yarbo support team, the device remains unreliable and unusable for its intended purposes. As an initial backer, the financial commitment has also become increasingly burdensome. What was initially an exciting investment has doubled in cost due to unexpected additional charges required to make the Yarbo functional. The extra money and countless hours spent interacting with support have not translated into a usable product. For a gadget that costs almost as much as a car, one would expect a seamless and efficient performance, but Yarbo has fallen far short. The lack of transparency and reliability from the company has been disappointing. Prospective buyers should exercise caution and consider waiting until these significant issues are resolved and the company demonstrates honesty and reliability in their product and customer interactions. As it stands, Yarbo is not worth the investment. I would also be leery of the 4 and 5 star reviews. I am part of a community of early supporters and none of those name look familiar to me.

I think that my Yarbo product is well made. I think that my Yarbo product is well made with excellent customer service. There are some first generation issues that required software updates to resolve or improve. I still have issues with blowing wet snow as it gets clogged in the discharge chute much more than my gas driven snow blower. Overall, I am happy with this product and can't wait to see it cut my lawn.