I think that my Yarbo product is well made. I think that my Yarbo product is well made with excellent customer service. There are some first generation issues that required software updates to resolve or improve. I still have issues with blowing wet snow as it gets clogged in the discharge chute much more than my gas driven snow blower. Overall, I am happy with this product and can't wait to see it cut my lawn.

Kickstarter Project on a Promising Path tl;dr: Kickstarter project faced delays, but delivered an impressive first phase. Still waiting to see two more. I backed Yarbo on Kickstarter because of the modular design (snow blowing in the winter, grass mowing in the summer) and the use of GPS + RTK for mapping (as opposed to requiring perimeter wires). So far only the snow blower (S1) module has been delivered. But it exceeded my expectations. It did a surprisingly good job of working within the limited spaces where it is safe to throw snow around my driveway. I was impressed with the path planning and how well it navigated. The less harsh weather and more predictable nature of slow growing grass gives me optimism that the lawn mowing (M1) will run smoothly. But it will still be a few months before the module is delivered. Out of the 3 modules offered during the Kickstarter campaign, I have the lowest expectations for the leaf blower (B1). As of March 2024 (15+ months after the campaign ended), I have seen no updates on development efforts for this module. Maybe I'll be pleasantly surprised, but I'm not counting on much for this one. Other reviews have mentioned that the software does not feel fully complete and I will generally agree with that. But I have been impressed with the impact of the updates. There have already been significant improvements in the mapping process and the connection reliability. This gives me hope that things will continue to improve. Overall I've been very impressed with the Yarbo team's commitment to delivering a capable product. The delays have been frustrating, but it was clear when the first module was delivered that it had benefited from the additional testing and enhancements. There is still a long way to go with two more modules to deliver from the Kickstarter campaign and I'm looking forward to seeing them in action.

Outstanding Customer Service! Outstanding customer service is what this company is all about. Any issue with the unit is quickly addressed and remedied. Yarbo should be an example to all companies for their superior service.

Follow ups and customer oriented We all had some problems when we started using our S1 Snowblower. What I can tell you is that Yarbo staff are available and easy to reach, they offer quick service and replacement parts if needed.

Great product. Hoping it will evolve to be an Excellent product. Seems like a well built product. Packaged nicely and with great customer support. Had an initial battery issue that took about 4 weeks to resolve. But I’m happy with the result. Also had connectivity issues which led to a main body replacement. It arrived in about 5 days. Have been pretty good since then. Customer service is top notch!