I was a kickstarter backer. I was a kickstarter backer. I have had nothing but success with the Yarbo. Full disclosure: only able to use the S1 unit twice this winter due to lack of snowfall; however, the Yarbo has handled both masterfully. It throws snow and scrapes the driveway as well as any man-piloted snowblower unit. For the Yarbo company, they have been supportive and provides immediate responses (within 24 hours) to inquiries. For example, my original Yarbo unit had difficulties finding GPS. Yarbo kept in constant communication and even provided a new unit free of charge. The new unit works phenomenally. I recommend the unit to all friends and family. Some notes: the first time setup is a bit difficult and tedious taking multiple hours and involves tasks not suitable for everyone like hammering stakes and mounting an antenna on the roof. Also, there's connection issues if you do not have a proper wifi setup (I use a Mesh system to cover my entire lot). Overall, very happy with the purchase and feel supported by the company.

Overall Yarbo has been one of the best… Overall Yarbo has been one of the best companies I have worked with and I love the product. They created the first ever robot that does it all and on its own by itself. The team is very honest and has been helping all of us that have invested every step of the way. I personally trust and believe in them and am very excited for al that is to come.

Follow ups and customer oriented We all had some problems when we started using our S1 Snowblower. What I can tell you is that Yarbo staff are available and easy to reach, they offer quick service and replacement parts if needed.

Rough start but getting better They are a growing tech company that have had their share of growing pains. Over the last few years their transparency and support systems have vastly improved and their products are well built. I'm excited to see them continue to grow as the product has a lot of promise.

Outstanding Customer Service! Outstanding customer service is what this company is all about. Any issue with the unit is quickly addressed and remedied. Yarbo should be an example to all companies for their superior service.