Innovation in technology and customer service. Innovation in technology, especially in things that make life just a little bit easier, has always excited me. When I first heard of the concept of Yarbo through Kickstarter, I was immediately drawn to it. A three in one yard robot (with the potential of future additional accessories) was simply an innovation that I had to get in on at the ground level. The initial investment was a lot, considering that in KIckstarter, you are not purchasing a product, but rather you are investing in a company with hopes that the product makes it to market, and that you may end end upwith something as incredible as envisioned. A couple years ago when I made that committment, the anticipated release date of the product (snow blower module) was targeted to be delivered just before winter of 2022/23. Well, that did not happen. Yarbo was very transparent about the testing, manufacturing timeline, and quality control. Lots of backers were not pleased when the timeline kept getting pushed back. Not me; I was happy that Yarbo understood that getting product to market as quickly as possible was not as important than getting a quality product to market. I would rather wait wnd get the latter. Finally, when the S1 (snow blower) was delivered, it was already after the winter season of 2023/24 started. Again, lots of complaints from backers because of timing. That being said, Yarbo was extremely transparent with the status of production and deliveries. The whole time, Yarbo support was very responsive to those who had their units who were having challenges setting up their units. I have never seen customer support at the level Yarbo providing. It was exceptional. As to my unit, I could not set it up immediately because of weather. I had to install the outdoor antennas, set up base unit, charging base, connect wirelessly to the system, then map out work area. It was a challenge. Yarbo's documentation was good, but yet still anticipate each person's individual circumstances. After finally setting it up, and after resolving some connectivity issues, I finally was able to test my unit in a real environment. Was it perfect? No. But it was exactly what I expected out of a first production model. The whole time Yarbo was constantly making software and firmware updates based on user input. Additionally, Yarbo identified some hardware upgrade and delivered a maintenance kit to backers. Overall, the unit is a very solid quality machine. It still has some connectivity issues, but the Yarbo team would provide support any time requested. More impressively, while backers are eagerly awaiting the two additional attachments (lawn mower and leaf blower), Yarbo was constantly looking and improving their designs based on extensive user feedback. This led to a recent announcement by Yarbo that a new version of the entire unit and modules was now being in the works. Any future upgrades or or attachments/modules would no longer be supported on the current 2023, though that model would still be supported. Though there was significant concerns and push back from some backers, I really appreciated that Yarbo was looking to improve on its first production model, and at the same time allow backers to upgrade at a reasonable cost. I say reasonable compared to what the unit would retail for. I happily paid for the upgrade. What other company would offer that option, potentially at a loss of profit to them, in order to stand by its backers. I "bought" into the concept and I support Yarbo not just because of the innovation, but because of their stellar customer support and the fact that they are continuing to strive to produce the best product they can.

Great product. Hoping it will evolve to be an Excellent product. Seems like a well built product. Packaged nicely and with great customer support. Had an initial battery issue that took about 4 weeks to resolve. But I’m happy with the result. Also had connectivity issues which led to a main body replacement. It arrived in about 5 days. Have been pretty good since then. Customer service is top notch!

Great and getting better I’ve had my Yarbo since December, and am located near Montreal, Quebec, Canada. While we did not get as much snow as usual, I did have several opportunities to try it out. What I can honestly say is that for the first production run of the Yarbo+S1 unit, the build quality is impressive, and the company’s commitment to supporting the product and customers is far beyond my expectations. The product is not perfect, but several firmware and app updates have definitely improved it. It struggles with very heavy and wet snow, much like my electric SnowJoe snow blower does. Otherwise, it clears snow very, very well. It can clear snow all the way to my pavement with little to no snow left. I’ve had some issues with network connectivity and GPS/RTK positioning, but I realized that my placement of the RTK antenna was less than ideal and will be moving it to get better results. The app and firmware improvements have me confident that I will not need to renew my snow removal contract next winter. Keep up the GREAT work Yarbo team! I’m very impressed with this product and have many jealous neighbors! Can’t wait to receive the upcoming M1 and continue to play with my Yarbo!

Great team and looking forward to the journeyThis has been an awesome journey with… This has been an awesome journey with the Yarbo team. I bought in early because I saw the technology they were using and really believe in what they are trying to do. When I got my S1 unit, it really exceeded my expectations for performance. I only had a handful of opportunities to use it over the winter and oddly enough ran into one of the lights having a loose connection, the Yarbo team instantly said we have a whole new unit headed your way. The support has far surpassed what I hoped for. I really look forward to continuing this journey with this team!

Many pros and some thing to work on The build quality is good. The packaging is great. The customer support is even better. The bad is the software. Issues with android app not working with default channel of wifi, I had to find an iphone to get that corrected. Need to use stainless steel screws on the output snow chute; I'm sure you all see the rust everywhere on that part. The throwing is weak and definitely have to remove the guard and sides in order to do any real work.