Tanya Bitzan
GBVery excited for this first time… Very excited for this first time invention. Top of the line quality and customer service. Needs to have the new invention troubles ironed out but they'll have it nailed in v2. Disclaimer that I was also a beta tester, the progress they made between beta to v1 was magical and impressive. Would recommend, too bad the price is too high for my friends and family.
Kevin Van Camp
GBI was a kickstarter backer. I was a kickstarter backer. I have had nothing but success with the Yarbo. Full disclosure: only able to use the S1 unit twice this winter due to lack of snowfall; however, the Yarbo has handled both masterfully. It throws snow and scrapes the driveway as well as any man-piloted snowblower unit. For the Yarbo company, they have been supportive and provides immediate responses (within 24 hours) to inquiries. For example, my original Yarbo unit had difficulties finding GPS. Yarbo kept in constant communication and even provided a new unit free of charge. The new unit works phenomenally. I recommend the unit to all friends and family. Some notes: the first time setup is a bit difficult and tedious taking multiple hours and involves tasks not suitable for everyone like hammering stakes and mounting an antenna on the roof. Also, there's connection issues if you do not have a proper wifi setup (I use a Mesh system to cover my entire lot). Overall, very happy with the purchase and feel supported by the company.
FatherXmas
CAGreat Support really cool product. The Yarbo itself has some idiosyncrasies, but the team is great at helping customers get around those, and update the firmware and software to help deal with them.
Mark Giannunzio
GBOutstanding Customer Service! Outstanding customer service is what this company is all about. Any issue with the unit is quickly addressed and remedied. Yarbo should be an example to all companies for their superior service.
Edmond Ying
GBMany pros and some thing to work on The build quality is good. The packaging is great. The customer support is even better. The bad is the software. Issues with android app not working with default channel of wifi, I had to find an iphone to get that corrected. Need to use stainless steel screws on the output snow chute; I'm sure you all see the rust everywhere on that part. The throwing is weak and definitely have to remove the guard and sides in order to do any real work.