Outstanding Customer Service! Outstanding customer service is what this company is all about. Any issue with the unit is quickly addressed and remedied. Yarbo should be an example to all companies for their superior service.

Great product. Hoping it will evolve to be an Excellent product. Seems like a well built product. Packaged nicely and with great customer support. Had an initial battery issue that took about 4 weeks to resolve. But I’m happy with the result. Also had connectivity issues which led to a main body replacement. It arrived in about 5 days. Have been pretty good since then. Customer service is top notch!

Yarbo: Trust, Communication & Compromise I truly believe that this product is on the bleeding edge of autonomous consumer products. Even with the connectivity issues, hardware iterations, and software defects I believe it’s a product worth investing in. I purchased all three attachments and the main unit early on during the kickstarter campagin, and waited (albeit impatiently) like most did. The Main body, and S1 snow blower came just 3 weeks before the first big storm here in the Midwest. My initial experience was above average based on the community feedback, and with Yarbo’s initial performance, it became clear that as long as the company continues to iterate this will become an exceptional product, ecosystem and experience. I’ve already purchased the next generation of hardware through their buy back program and will begin the wait to see the next gen improvements. The product, engineering and CS organizations have earned my trust. I am optimistic that they will continue to impress.

Very excited for this first time… Very excited for this first time invention. Top of the line quality and customer service. Needs to have the new invention troubles ironed out but they'll have it nailed in v2. Disclaimer that I was also a beta tester, the progress they made between beta to v1 was magical and impressive. Would recommend, too bad the price is too high for my friends and family.

Great team and looking forward to the journeyThis has been an awesome journey with… This has been an awesome journey with the Yarbo team. I bought in early because I saw the technology they were using and really believe in what they are trying to do. When I got my S1 unit, it really exceeded my expectations for performance. I only had a handful of opportunities to use it over the winter and oddly enough ran into one of the lights having a loose connection, the Yarbo team instantly said we have a whole new unit headed your way. The support has far surpassed what I hoped for. I really look forward to continuing this journey with this team!