Outstanding Customer Service! Outstanding customer service is what this company is all about. Any issue with the unit is quickly addressed and remedied. Yarbo should be an example to all companies for their superior service.

Buyer Beware Buyer Beware: Connectivity Issues and Hidden Costs with Yarbo I backed Yarbo on Kickstarter with high hopes for a revolutionary product, but unfortunately, my experience has been far from satisfactory. The most glaring issue is the Yarbo's consistent inability to connect to WiFi and GPS networks, rendering it essentially inoperable. Despite multiple attempts to troubleshoot these issues with the Yarbo support team, the device remains unreliable and unusable for its intended purposes. As an initial backer, the financial commitment has also become increasingly burdensome. What was initially an exciting investment has doubled in cost due to unexpected additional charges required to make the Yarbo functional. The extra money and countless hours spent interacting with support have not translated into a usable product. For a gadget that costs almost as much as a car, one would expect a seamless and efficient performance, but Yarbo has fallen far short. The lack of transparency and reliability from the company has been disappointing. Prospective buyers should exercise caution and consider waiting until these significant issues are resolved and the company demonstrates honesty and reliability in their product and customer interactions. As it stands, Yarbo is not worth the investment. I would also be leery of the 4 and 5 star reviews. I am part of a community of early supporters and none of those name look familiar to me.

Many pros and some thing to work on The build quality is good. The packaging is great. The customer support is even better. The bad is the software. Issues with android app not working with default channel of wifi, I had to find an iphone to get that corrected. Need to use stainless steel screws on the output snow chute; I'm sure you all see the rust everywhere on that part. The throwing is weak and definitely have to remove the guard and sides in order to do any real work.

My robot was well made and high… My robot was well made and high quality. Support was responsive when I contacted them. Software needs work but since it's software, I hope it gets better overtime. The price of the robot and the accessories are way too high.

Follow ups and customer oriented We all had some problems when we started using our S1 Snowblower. What I can tell you is that Yarbo staff are available and easy to reach, they offer quick service and replacement parts if needed.