Shane Hagen
GBBuyer Beware Buyer Beware: Connectivity Issues and Hidden Costs with Yarbo I backed Yarbo on Kickstarter with high hopes for a revolutionary product, but unfortunately, my experience has been far from satisfactory. The most glaring issue is the Yarbo's consistent inability to connect to WiFi and GPS networks, rendering it essentially inoperable. Despite multiple attempts to troubleshoot these issues with the Yarbo support team, the device remains unreliable and unusable for its intended purposes. As an initial backer, the financial commitment has also become increasingly burdensome. What was initially an exciting investment has doubled in cost due to unexpected additional charges required to make the Yarbo functional. The extra money and countless hours spent interacting with support have not translated into a usable product. For a gadget that costs almost as much as a car, one would expect a seamless and efficient performance, but Yarbo has fallen far short. The lack of transparency and reliability from the company has been disappointing. Prospective buyers should exercise caution and consider waiting until these significant issues are resolved and the company demonstrates honesty and reliability in their product and customer interactions. As it stands, Yarbo is not worth the investment. I would also be leery of the 4 and 5 star reviews. I am part of a community of early supporters and none of those name look familiar to me.
Travis Ensley
GBYarbo: Trust, Communication & Compromise I truly believe that this product is on the bleeding edge of autonomous consumer products. Even with the connectivity issues, hardware iterations, and software defects I believe it’s a product worth investing in. I purchased all three attachments and the main unit early on during the kickstarter campagin, and waited (albeit impatiently) like most did. The Main body, and S1 snow blower came just 3 weeks before the first big storm here in the Midwest. My initial experience was above average based on the community feedback, and with Yarbo’s initial performance, it became clear that as long as the company continues to iterate this will become an exceptional product, ecosystem and experience. I’ve already purchased the next generation of hardware through their buy back program and will begin the wait to see the next gen improvements. The product, engineering and CS organizations have earned my trust. I am optimistic that they will continue to impress.
Rozina Perreira
CAIf you want it done right If you want it done right, then choose Yarbo! Fantastic product, and love all the different modules. Thanks for saving my back from snow shoveling, and for a delightful experience!
Brent Schirm
GBGreat product. Hoping it will evolve to be an Excellent product. Seems like a well built product. Packaged nicely and with great customer support. Had an initial battery issue that took about 4 weeks to resolve. But I’m happy with the result. Also had connectivity issues which led to a main body replacement. It arrived in about 5 days. Have been pretty good since then. Customer service is top notch!
Jean-Pierre Harzdorf
SEYarbo's vision is truly impressive Yarbo's vision is truly impressive, and I am eager to join them on their journey. Their commitment to customer service is evident as they consistently address all inquiries thoroughly. Their transparent communication and attentiveness to community feedback highlight their dedication. This is a remarkable company with a clear and appropriate focus. Their products are of superior quality, and with ongoing updates, they continue to enhance performance.