Outstanding Customer Service! Outstanding customer service is what this company is all about. Any issue with the unit is quickly addressed and remedied. Yarbo should be an example to all companies for their superior service.

Follow ups and customer oriented We all had some problems when we started using our S1 Snowblower. What I can tell you is that Yarbo staff are available and easy to reach, they offer quick service and replacement parts if needed.

If you want it done right If you want it done right, then choose Yarbo! Fantastic product, and love all the different modules. Thanks for saving my back from snow shoveling, and for a delightful experience!

Yarbo: Trust, Communication & Compromise I truly believe that this product is on the bleeding edge of autonomous consumer products. Even with the connectivity issues, hardware iterations, and software defects I believe it’s a product worth investing in. I purchased all three attachments and the main unit early on during the kickstarter campagin, and waited (albeit impatiently) like most did. The Main body, and S1 snow blower came just 3 weeks before the first big storm here in the Midwest. My initial experience was above average based on the community feedback, and with Yarbo’s initial performance, it became clear that as long as the company continues to iterate this will become an exceptional product, ecosystem and experience. I’ve already purchased the next generation of hardware through their buy back program and will begin the wait to see the next gen improvements. The product, engineering and CS organizations have earned my trust. I am optimistic that they will continue to impress.

Many pros and some thing to work on The build quality is good. The packaging is great. The customer support is even better. The bad is the software. Issues with android app not working with default channel of wifi, I had to find an iphone to get that corrected. Need to use stainless steel screws on the output snow chute; I'm sure you all see the rust everywhere on that part. The throwing is weak and definitely have to remove the guard and sides in order to do any real work.