Outstanding Customer Service! Outstanding customer service is what this company is all about. Any issue with the unit is quickly addressed and remedied. Yarbo should be an example to all companies for their superior service.

Great team and looking forward to the journeyThis has been an awesome journey with… This has been an awesome journey with the Yarbo team. I bought in early because I saw the technology they were using and really believe in what they are trying to do. When I got my S1 unit, it really exceeded my expectations for performance. I only had a handful of opportunities to use it over the winter and oddly enough ran into one of the lights having a loose connection, the Yarbo team instantly said we have a whole new unit headed your way. The support has far surpassed what I hoped for. I really look forward to continuing this journey with this team!

Agreed with most of the comments Agreed with most of the comments, great support service, unit is well build, but quality still need to be improved, I had a S1 unit replaced, the new S1 has only been used once in the snow and now one side of the front left is off, I'm planning to pay for the upgrade so didn't bother to file a service call. The software definately needs to be improve, can't fine tune boundary map after it is drawn, software update not successful all the times. Hoping to get the lawn mower soon, but now we have to wait longer with the upgrade plan, please make us worth all the waiting! Overall it's not a bad experience, watching it blowing snow is fun, and to show my wife that I'm not wasting money for nothing. Keep up with the good works Yarbo team!

I was a kickstarter backer. I was a kickstarter backer. I have had nothing but success with the Yarbo. Full disclosure: only able to use the S1 unit twice this winter due to lack of snowfall; however, the Yarbo has handled both masterfully. It throws snow and scrapes the driveway as well as any man-piloted snowblower unit. For the Yarbo company, they have been supportive and provides immediate responses (within 24 hours) to inquiries. For example, my original Yarbo unit had difficulties finding GPS. Yarbo kept in constant communication and even provided a new unit free of charge. The new unit works phenomenally. I recommend the unit to all friends and family. Some notes: the first time setup is a bit difficult and tedious taking multiple hours and involves tasks not suitable for everyone like hammering stakes and mounting an antenna on the roof. Also, there's connection issues if you do not have a proper wifi setup (I use a Mesh system to cover my entire lot). Overall, very happy with the purchase and feel supported by the company.

Very excited for this first time… Very excited for this first time invention. Top of the line quality and customer service. Needs to have the new invention troubles ironed out but they'll have it nailed in v2. Disclaimer that I was also a beta tester, the progress they made between beta to v1 was magical and impressive. Would recommend, too bad the price is too high for my friends and family.