Outstanding Customer Service! Outstanding customer service is what this company is all about. Any issue with the unit is quickly addressed and remedied. Yarbo should be an example to all companies for their superior service.

Very excited for this first time… Very excited for this first time invention. Top of the line quality and customer service. Needs to have the new invention troubles ironed out but they'll have it nailed in v2. Disclaimer that I was also a beta tester, the progress they made between beta to v1 was magical and impressive. Would recommend, too bad the price is too high for my friends and family.

Yarbo: Trust, Communication & Compromise I truly believe that this product is on the bleeding edge of autonomous consumer products. Even with the connectivity issues, hardware iterations, and software defects I believe it’s a product worth investing in. I purchased all three attachments and the main unit early on during the kickstarter campagin, and waited (albeit impatiently) like most did. The Main body, and S1 snow blower came just 3 weeks before the first big storm here in the Midwest. My initial experience was above average based on the community feedback, and with Yarbo’s initial performance, it became clear that as long as the company continues to iterate this will become an exceptional product, ecosystem and experience. I’ve already purchased the next generation of hardware through their buy back program and will begin the wait to see the next gen improvements. The product, engineering and CS organizations have earned my trust. I am optimistic that they will continue to impress.

My robot was well made and high… My robot was well made and high quality. Support was responsive when I contacted them. Software needs work but since it's software, I hope it gets better overtime. The price of the robot and the accessories are way too high.

Many pros and some thing to work on The build quality is good. The packaging is great. The customer support is even better. The bad is the software. Issues with android app not working with default channel of wifi, I had to find an iphone to get that corrected. Need to use stainless steel screws on the output snow chute; I'm sure you all see the rust everywhere on that part. The throwing is weak and definitely have to remove the guard and sides in order to do any real work.