Agreed with most of the comments Agreed with most of the comments, great support service, unit is well build, but quality still need to be improved, I had a S1 unit replaced, the new S1 has only been used once in the snow and now one side of the front left is off, I'm planning to pay for the upgrade so didn't bother to file a service call. The software definately needs to be improve, can't fine tune boundary map after it is drawn, software update not successful all the times. Hoping to get the lawn mower soon, but now we have to wait longer with the upgrade plan, please make us worth all the waiting! Overall it's not a bad experience, watching it blowing snow is fun, and to show my wife that I'm not wasting money for nothing. Keep up with the good works Yarbo team!

Follow ups and customer oriented We all had some problems when we started using our S1 Snowblower. What I can tell you is that Yarbo staff are available and easy to reach, they offer quick service and replacement parts if needed.

I think that my Yarbo product is well made. I think that my Yarbo product is well made with excellent customer service. There are some first generation issues that required software updates to resolve or improve. I still have issues with blowing wet snow as it gets clogged in the discharge chute much more than my gas driven snow blower. Overall, I am happy with this product and can't wait to see it cut my lawn.

Outstanding Customer Service! Outstanding customer service is what this company is all about. Any issue with the unit is quickly addressed and remedied. Yarbo should be an example to all companies for their superior service.

I was a kickstarter backer. I was a kickstarter backer. I have had nothing but success with the Yarbo. Full disclosure: only able to use the S1 unit twice this winter due to lack of snowfall; however, the Yarbo has handled both masterfully. It throws snow and scrapes the driveway as well as any man-piloted snowblower unit. For the Yarbo company, they have been supportive and provides immediate responses (within 24 hours) to inquiries. For example, my original Yarbo unit had difficulties finding GPS. Yarbo kept in constant communication and even provided a new unit free of charge. The new unit works phenomenally. I recommend the unit to all friends and family. Some notes: the first time setup is a bit difficult and tedious taking multiple hours and involves tasks not suitable for everyone like hammering stakes and mounting an antenna on the roof. Also, there's connection issues if you do not have a proper wifi setup (I use a Mesh system to cover my entire lot). Overall, very happy with the purchase and feel supported by the company.