Buyer Beware Buyer Beware: Connectivity Issues and Hidden Costs with Yarbo I backed Yarbo on Kickstarter with high hopes for a revolutionary product, but unfortunately, my experience has been far from satisfactory. The most glaring issue is the Yarbo's consistent inability to connect to WiFi and GPS networks, rendering it essentially inoperable. Despite multiple attempts to troubleshoot these issues with the Yarbo support team, the device remains unreliable and unusable for its intended purposes. As an initial backer, the financial commitment has also become increasingly burdensome. What was initially an exciting investment has doubled in cost due to unexpected additional charges required to make the Yarbo functional. The extra money and countless hours spent interacting with support have not translated into a usable product. For a gadget that costs almost as much as a car, one would expect a seamless and efficient performance, but Yarbo has fallen far short. The lack of transparency and reliability from the company has been disappointing. Prospective buyers should exercise caution and consider waiting until these significant issues are resolved and the company demonstrates honesty and reliability in their product and customer interactions. As it stands, Yarbo is not worth the investment. I would also be leery of the 4 and 5 star reviews. I am part of a community of early supporters and none of those name look familiar to me.

Kickstarter Project on a Promising Path tl;dr: Kickstarter project faced delays, but delivered an impressive first phase. Still waiting to see two more. I backed Yarbo on Kickstarter because of the modular design (snow blowing in the winter, grass mowing in the summer) and the use of GPS + RTK for mapping (as opposed to requiring perimeter wires). So far only the snow blower (S1) module has been delivered. But it exceeded my expectations. It did a surprisingly good job of working within the limited spaces where it is safe to throw snow around my driveway. I was impressed with the path planning and how well it navigated. The less harsh weather and more predictable nature of slow growing grass gives me optimism that the lawn mowing (M1) will run smoothly. But it will still be a few months before the module is delivered. Out of the 3 modules offered during the Kickstarter campaign, I have the lowest expectations for the leaf blower (B1). As of March 2024 (15+ months after the campaign ended), I have seen no updates on development efforts for this module. Maybe I'll be pleasantly surprised, but I'm not counting on much for this one. Other reviews have mentioned that the software does not feel fully complete and I will generally agree with that. But I have been impressed with the impact of the updates. There have already been significant improvements in the mapping process and the connection reliability. This gives me hope that things will continue to improve. Overall I've been very impressed with the Yarbo team's commitment to delivering a capable product. The delays have been frustrating, but it was clear when the first module was delivered that it had benefited from the additional testing and enhancements. There is still a long way to go with two more modules to deliver from the Kickstarter campaign and I'm looking forward to seeing them in action.

I think that my Yarbo product is well made. I think that my Yarbo product is well made with excellent customer service. There are some first generation issues that required software updates to resolve or improve. I still have issues with blowing wet snow as it gets clogged in the discharge chute much more than my gas driven snow blower. Overall, I am happy with this product and can't wait to see it cut my lawn.

Yarbo's vision is truly impressive Yarbo's vision is truly impressive, and I am eager to join them on their journey. Their commitment to customer service is evident as they consistently address all inquiries thoroughly. Their transparent communication and attentiveness to community feedback highlight their dedication. This is a remarkable company with a clear and appropriate focus. Their products are of superior quality, and with ongoing updates, they continue to enhance performance.

Agreed with most of the comments Agreed with most of the comments, great support service, unit is well build, but quality still need to be improved, I had a S1 unit replaced, the new S1 has only been used once in the snow and now one side of the front left is off, I'm planning to pay for the upgrade so didn't bother to file a service call. The software definately needs to be improve, can't fine tune boundary map after it is drawn, software update not successful all the times. Hoping to get the lawn mower soon, but now we have to wait longer with the upgrade plan, please make us worth all the waiting! Overall it's not a bad experience, watching it blowing snow is fun, and to show my wife that I'm not wasting money for nothing. Keep up with the good works Yarbo team!