Yes my sister in law purchased a storm… Yes my sister in law purchased a storm shelter from Smith and Yeager in meridian ms.they install a aura gravity roof vent and no one can breathe inside of the shelter.they came back to check it but found no problem with the air circulation..My question is are these vent made for underground storm shelters.She only had it about 2 week now..

Service was excellent and vents came in… Service was excellent and vents came in as promised. They are exactly what was needed. Haven't connected vents to them so I'll see what the sheet metal contractor says. The powdercoat has a high sheen which makes the vents reflect sunlight at certain angles. It would be better if a flat or satin finish were offered.

Waited for months and finally had to go elsewhere. We placed an order that we patiently waited for almost 2 months to receive, but after many follow up phone calls made on our part and excuses from Active Ventilation we finally had to cancel and source our fan elsewhere. Every time we called we got an excuse about why the project was delayed. Basically, I think they forgot about it. Several times. When we finally had enough of the same excuse and asked to cancel the order, we were met with an argument and poor attitude. Definitely one of the more strange and disappointing transactions we've had with another business.

Product=5; Service=3 The product exceeded expectations. I bought it online, without any experience in what i wanted for a vent for a bathroom fan but knew i had little room between upstairs bathroom ceiling and roof line. So five stars for the product. Three stars for communication of when the product would ship. After three weeks i called to find out the product would likely ship the same or next day. I can't help but feel my call prompted the shipment. Your system lacked a follow-up email to advise customer of shipment. All i got was the order was sent to manufacturing. Also the ordering process was cumbersome, having to wait on a shipment cost after ordering. Expensive shipping $18 for an $18 vent. For a regular UPS cross-country fee for a part that weighed a few ounces seemed high.

03/21/2019 03/21/2019, I emailed roofvents.com some pictures on my kitchen, bathroom and roof vent. Later spoke with Ethan half hours on the phone. At the end,Ethan offer his expert advise on what I really need and don't need, without pushing to sale anything to me. I REALLY APPRECIATE HIS HONEST ADVISE. I will recommend this company to anyone as they are honest people. I was going to buy some replacement vent and hoping it will fix my problem but Ethan said I would do it but will not solve my problem. Thank you!