Great Service !!!! Placed an order with 4 items, USPS tore up the package and by the time it got to Me, 2 pcs. were missing! I made 1 phone call, explained the situation, sent a picture of the damaged package, and They sent the 2 pcs! Very nice to see a company act with such professionalism, Thank You

Amazing customer service in this day and age... I ordered an expensive tool late in the day one day, with a note that if there were any shipping issues at (I'm in Alaska, and we often have shipping issues of all sorts of varieties). I also had it shipped Priority Overnight because not having this tool could potentially hold up a commercial plumbing job... Not only did I almost immediately receive a quick e-mail from an ACTUAL HUMAN addressing my concerns, I also received a phone call early the next day from another ACTUAL HUMAN confirming my order and that it had already been prioritized and shipped. Needless to say, customer service of this caliber has become a rarity in this day and age. Not only did I get a great price on my $500 tool, Great Lakes Power Tools has made me a customer for life.

Great Customer Service I had an issue when they added $2 to my orders shipping because i added a small screw that coulda been just tossed in with the other stuff. They immediately saw that I complained on my review and corrected it. They like to keep customers happy apparently. That's what every company should do. Small and insignificant but meant the world to me. I will definitely shop here again!!!

Easy purchase! Very simple, helpful, and informative! The website is very easy to view, find, and purchase items. Having the ability to track my package was great and gave peace of mind. Definitely recommending to family and friends!

Great first impression of Milwaukee staple gun. So far, it is the best staple gun I have used. I have gone through many over the years--Arrow, Power Shot, and Stanley among others. The Arrows were okay at first, but did not last. The Power shot and Stanley were extremely mediocre right from the beginning. The Milwaukee feels the most solid and has many nice features that no one else has--Belt clip, beveled nose for angled firing, built in hammer and staple remover. Milwaukee also makes the best utility knife I have ever owned.