Fast and wonderful service! I got a phone call within an hour of my order advising me that one of the items I wanted wasn't available and was on back order. I believe I received the items including the one I ordered that wasn't available within two days. I will definitely use you again!

Excellent first experience with Great Lakes Power Tools. Searched online for a specific Milwaukee recip. saw blade - GLPT had them at a very good price. The shipping charge seemed realistic (not inflated into a profit-center) and the product arrived quickly, and exactly as advertised. I'll shop at Great Lakes Power Tools again.

Shipping Issues I ordered a chuck and a chuck bolt for my drill paid for expedited shipping then only after I had submitted my order was I informed that my 'one or more of my items was on backorder.' I am an electrician so this kinda put a damper on production for a while. 6-10 business days before it even ships.

Still isn't here yet It shipped out on July 31st and I haven't received it yet. It is 2 very small items that are being shipped via USPS. Their website said they would be here on Aug. 4th. Still not here yet. Shipping via the postal system is a joke!! Not sure this is GreatLakes fault though...

Satisfaction made easy They shipped very fast and I received the merchandise as was ordered.