Michael Smith
GBGreat purchase experience! Purchased the 2in1 treadmill and we are very pleased with the quality of the product and the quality of their customer service. We contacted them to provide up to date shipment information and their customer service representative was very helpful. No issues, very satisfied with our experience.
Bill S
GBBad merch, bad company Ordered the Vivohome 120" Window Door Awning Canopy. DON'T DO IT! This is a terrible product. The description leads one to believe this is high quality merchandise. It is not. It's all plastic except for some rails made of aluminum, which allows them to include "aluminum" prominently in the description. Don't be fooled by the 5 star reviews on their site. Look at Amazon. Many, many bad reviews. When I addressed the quality issue with Vivohome and ask that they pay to have me ship this back for a refund, they refused and offered me $20 to keep it. I had to pay over $25 to ship it to them. This company will never again receive an order from me.
Gideon
GBhighly recommend I am very happy with customer service and fast delivery. Highly recommended.
Eni
GBGreat customer service and product! Great customer service and products are amazing! I had a lot of questions and they were very helpful. Stellar customer service and product was unmatched.
Tim
GBBought a heat press Bought a heat press, emailed them with questions after experiencing issues 13 month in. They responded saying, sorry your warranty has expired. I asked if they could at least trouble shoot the error codes displayed via email. Response was crickets. Just know - if you run into problems, you’re on your own. Love your tone deaf response VH. I contacted support, no response! You asked me to send the the error codes and pictures and I did. No response!