highly recommend I am very happy with customer service and fast delivery. Highly recommended.

Bought a heat press Bought a heat press, emailed them with questions after experiencing issues 13 month in. They responded saying, sorry your warranty has expired. I asked if they could at least trouble shoot the error codes displayed via email. Response was crickets. Just know - if you run into problems, you’re on your own. Love your tone deaf response VH. I contacted support, no response! You asked me to send the the error codes and pictures and I did. No response!

Bad merch, bad company Ordered the Vivohome 120" Window Door Awning Canopy. DON'T DO IT! This is a terrible product. The description leads one to believe this is high quality merchandise. It is not. It's all plastic except for some rails made of aluminum, which allows them to include "aluminum" prominently in the description. Don't be fooled by the 5 star reviews on their site. Look at Amazon. Many, many bad reviews. When I addressed the quality issue with Vivohome and ask that they pay to have me ship this back for a refund, they refused and offered me $20 to keep it. I had to pay over $25 to ship it to them. This company will never again receive an order from me.

Customer service not great, product good I ordered an ice maker. It arrived and was too large. I made arrangements to return and was given a return code. I paid shipping to return it and provided the tracking info to VivoHome. They couldn't understand the tracking, even though there were provided the link, a picture of the receipt and a spelling out tracking code. Then once they confirmed that they did receive (after I send proof they received) it took weeks for a refund. Eventually it all got resolved and the other product, an air purifier, works beautifully.

I love vivohome! This is such a great company. I have many things from them, from a wagon to a pasta maker, and the quality is so good and the price is like no other. I keep coming back. 10/10, super recommend