Bought a heat press Bought a heat press, emailed them with questions after experiencing issues 13 month in. They responded saying, sorry your warranty has expired. I asked if they could at least trouble shoot the error codes displayed via email. Response was crickets. Just know - if you run into problems, you’re on your own. Love your tone deaf response VH. I contacted support, no response! You asked me to send the the error codes and pictures and I did. No response!

Never get deliver direct home. Never get deliver direct home. pickup at post office or Fed-Ex (So before you except the product open and Check your order) if brock product you refuse to except and RETURN TO SENDER. Take the pictures and keep the receipt. If you order direct deliver to home they send you a broken product return by other customer and pin on you and offer $30. I bought -$234.00 Cook Top June 6, 2022. Thanks God I always use Pay Pal got back my refund on July 1, 2022 and that's because I Use PayPal and PayPal look all avoidance and help me to my refund If PayPaI not there I 100% sure Vivohome rip-off me -$234.00 very easy. Thanks PayPal Keeping the good honest work.

I love vivohome! This is such a great company. I have many things from them, from a wagon to a pasta maker, and the quality is so good and the price is like no other. I keep coming back. 10/10, super recommend

Happy customer Very happy with vivo home products. I have many items. I have a small business in my home and the heat press and lift desk are amazing for my work. Friendly customer support and when I needed a new item it was sent right away. Look forward to more items.

highly recommend I am very happy with customer service and fast delivery. Highly recommended.