Customer Service Equal to Product Wuakity Products speak for themselves, but the customer service is what sets them apart. As a private business owner I stress to my team the objective of a great customer experience and the value of customer service. The MIRA team handled an awkward and unfortunate situation professionally, rationally and without hesitation. They earned my loyalty!

Does not allow any returns Products seem to be good. The return policy, on the other hand, is non-existent. They're hiding behind some odd covid excuse to not accept any returns. I can't post the link but from their website: COVID-19 UPDATE 3/18/20: As a safety measure, we have suspended returns and exchanges on all MIRA Safety products until further notice, and all sales are final. We greatly appreciate your patience while we work through this difficult situation. Buy elsewhere.

Great product, great brand We’ve had nothing but great experience from Mira Safety. Bought a mask for myself during the pandemic and then purchased 4 more for my family. It’s well made and worth the money for that level of protection. The first shipment took longer since they were out of stock but their customer service was top notch. Answered all my emails about my shipment very quickly. My 2nd shipment came in about a week. Great product, great brand.

UPS sucks. Your company is great. UPS sucks at delivery. The driver just left the previous order on some stairs. The package is gone and I’m out of some money. UPS would not even offer to return lace the package. At least Fed Ex and DHL makes the effort to do their job. I got the this recent order .

Rip off Rip off! Do not order anything from this company. Since COVID they have not updated their return policies. [start quote] In light of the recent global events, we've decided to suspend all returns and exchanges. Right now, all shipped and delivered orders are considered final and are no longer qualified for a return or an exchange. [end quote]