This company's order fulfillment must be using the back of napkins. I bought a powered air backpack type respirator and a couple of cartridge filters from them. They didn't tell me the filters were on backorder so that when I received the respirator there was no way to use it. They said they would ship me the filters when they came in. They did not. Then I emailed them and they checked the order and said they would send them. Wait! Some sort of problem was going to delay the shipment. I waited a few weeks and then emailed them again. They said that order was delivered. "Right" I emailed them back. The respirator was delivered but not the filters. I'm now back in the "let me check on that" stage for the 3rd time. I have bought some filters somewhere else now. This place has order fulfillment issues. They have my money and I still have no filters from them.

The best quality mask The best quality mask. It took about two weeks to arrive. A filter still has to be delivered later. Apparently, filters are backordered due to demand.

MIRA Safety..the GO-TO for Best Quality Products and Customer Service I have enjoyed purchasing two MIRA gas masks, and other CBRN products for MIRA Safety. I trust MIRA's CBRN products as top of the line, quality products that I can trust in protecting my life when the time comes for use. I like the military discounts that I receive via govx.com partnership with MIRA Safety making the prices being offered for the products exceptional to other companies. The customer service is excellent. They provide professional knowledgeable responses to my inquiries. The MIRA Safety team works diligently around the clock to get customer products fulfilled and shipped which I truly find to be exceptional customer service that other companies don’t provide. MIRA Safety really cares about the customers, and they make sure the customers are treated with the highest respect regarding their safety needs when it comes to making sure the ordered products get to the customers as fast as they can without delays. Lastly, I love receiving the email newsletter information that they provide to keep the customers alert of the impeding global dangers, and the tips of how we should get and be prepared. T. Williams Customer

Super disappointed in everything Customer support is great. Product is not. The straps are very low quality. They are super thin and do not pull tight very well to get a good seal. The drinking straw is super short you have to smash mask against face to reach it. The connection is a proprietary connection to the provided canteen. The cap on supplied canteen does not fit on any other canteen the threads are also proprietary. The filter also shipped a week later than the rest of the order. Very disappointing.

MIRA is easily one the most responsive MIRA is easily one the most responsive, and customer service friendly companies I deal with. Their products are top quality and my customers are happy with the products.