Heidi is great! First of all I want to commend Heidi in customer service. Being an individual who has been in the customer service industry for years, I can spot a great representative when I see one. She has always been kind and very respectful and patient with all of my needs and requests. The products that MIRA safety provide are of the highest quality and that means a lot in today’s world. I am now and will continue to be a loyal customer of MIRA safety. Shoutout to the MIRA team for all the hard work and effort you put into all the orders and what you are doing for the average citizen. I am very grateful to have found your company! You are making a HUGE difference in todays world and all of you should be proud of the things that you do! Thankyou. Your satisfied customer, -Jeremy

Super disappointed in everything Customer support is great. Product is not. The straps are very low quality. They are super thin and do not pull tight very well to get a good seal. The drinking straw is super short you have to smash mask against face to reach it. The connection is a proprietary connection to the provided canteen. The cap on supplied canteen does not fit on any other canteen the threads are also proprietary. The filter also shipped a week later than the rest of the order. Very disappointing.

MIRA Safety..the GO-TO for Best Quality Products and Customer Service I have enjoyed purchasing two MIRA gas masks, and other CBRN products for MIRA Safety. I trust MIRA's CBRN products as top of the line, quality products that I can trust in protecting my life when the time comes for use. I like the military discounts that I receive via govx.com partnership with MIRA Safety making the prices being offered for the products exceptional to other companies. The customer service is excellent. They provide professional knowledgeable responses to my inquiries. The MIRA Safety team works diligently around the clock to get customer products fulfilled and shipped which I truly find to be exceptional customer service that other companies don’t provide. MIRA Safety really cares about the customers, and they make sure the customers are treated with the highest respect regarding their safety needs when it comes to making sure the ordered products get to the customers as fast as they can without delays. Lastly, I love receiving the email newsletter information that they provide to keep the customers alert of the impeding global dangers, and the tips of how we should get and be prepared. T. Williams Customer

Awesome Company & Products! The website was very easy to navigate. All of the products were described in detail. My order arrived super fast and was packaged very well. Communication during the ordering process was top notch! All of my products were very high quality and amazing! I will continue to shop with MIRA Safety and can't wait to place another order. Highly Recommend!!

Does not allow any returns Products seem to be good. The return policy, on the other hand, is non-existent. They're hiding behind some odd covid excuse to not accept any returns. I can't post the link but from their website: COVID-19 UPDATE 3/18/20: As a safety measure, we have suspended returns and exchanges on all MIRA Safety products until further notice, and all sales are final. We greatly appreciate your patience while we work through this difficult situation. Buy elsewhere.