MIRA is easily one the most responsive MIRA is easily one the most responsive, and customer service friendly companies I deal with. Their products are top quality and my customers are happy with the products.

This company's order fulfillment must be using the back of napkins. I bought a powered air backpack type respirator and a couple of cartridge filters from them. They didn't tell me the filters were on backorder so that when I received the respirator there was no way to use it. They said they would ship me the filters when they came in. They did not. Then I emailed them and they checked the order and said they would send them. Wait! Some sort of problem was going to delay the shipment. I waited a few weeks and then emailed them again. They said that order was delivered. "Right" I emailed them back. The respirator was delivered but not the filters. I'm now back in the "let me check on that" stage for the 3rd time. I have bought some filters somewhere else now. This place has order fulfillment issues. They have my money and I still have no filters from them.

This is not the first time I purchase… This is not the first time I purchase products from Mira Safety, and likely not the last. Products are on the pricier end, but definitely high quality and I have built confidence over their reliability the past few years. I definitely will continue going to them for safety products for myself and my loved ones.

Great service I read several reviews before making the purchase , (a big purchase) I was doubtful about the delivery time by reading the many complaints but . in the end I placed the order also because some things are really complicated to find elsewhere and I can do nothing but compliment the service order from germany the goods arrived in only 2 days and the quality of the equipment is really good I will definitely buy again and i was very satisfied

Does not allow any returns Products seem to be good. The return policy, on the other hand, is non-existent. They're hiding behind some odd covid excuse to not accept any returns. I can't post the link but from their website: COVID-19 UPDATE 3/18/20: As a safety measure, we have suspended returns and exchanges on all MIRA Safety products until further notice, and all sales are final. We greatly appreciate your patience while we work through this difficult situation. Buy elsewhere.