This company's order fulfillment must be using the back of napkins. I bought a powered air backpack type respirator and a couple of cartridge filters from them. They didn't tell me the filters were on backorder so that when I received the respirator there was no way to use it. They said they would ship me the filters when they came in. They did not. Then I emailed them and they checked the order and said they would send them. Wait! Some sort of problem was going to delay the shipment. I waited a few weeks and then emailed them again. They said that order was delivered. "Right" I emailed them back. The respirator was delivered but not the filters. I'm now back in the "let me check on that" stage for the 3rd time. I have bought some filters somewhere else now. This place has order fulfillment issues. They have my money and I still have no filters from them.

Does not allow any returns Products seem to be good. The return policy, on the other hand, is non-existent. They're hiding behind some odd covid excuse to not accept any returns. I can't post the link but from their website: COVID-19 UPDATE 3/18/20: As a safety measure, we have suspended returns and exchanges on all MIRA Safety products until further notice, and all sales are final. We greatly appreciate your patience while we work through this difficult situation. Buy elsewhere.

Scammers! They allow internal shipping but don't provide any support for the required import documents. Then they abandon the shipment and keep the money!

Customer Service Equal to Product Wuakity Products speak for themselves, but the customer service is what sets them apart. As a private business owner I stress to my team the objective of a great customer experience and the value of customer service. The MIRA team handled an awkward and unfortunate situation professionally, rationally and without hesitation. They earned my loyalty!

MIRA Safety..the GO-TO for Best Quality Products and Customer Service I have enjoyed purchasing two MIRA gas masks, and other CBRN products for MIRA Safety. I trust MIRA's CBRN products as top of the line, quality products that I can trust in protecting my life when the time comes for use. I like the military discounts that I receive via govx.com partnership with MIRA Safety making the prices being offered for the products exceptional to other companies. The customer service is excellent. They provide professional knowledgeable responses to my inquiries. The MIRA Safety team works diligently around the clock to get customer products fulfilled and shipped which I truly find to be exceptional customer service that other companies don’t provide. MIRA Safety really cares about the customers, and they make sure the customers are treated with the highest respect regarding their safety needs when it comes to making sure the ordered products get to the customers as fast as they can without delays. Lastly, I love receiving the email newsletter information that they provide to keep the customers alert of the impeding global dangers, and the tips of how we should get and be prepared. T. Williams Customer