Reed this before purchase! 2 months in and Mira still haven't sent me the products I've bougth and haven't gotten a refund either. Customer support is directing me elsewere... I'll update this review incase they give me back my money! Update 09/21: Mira requested that I add more details and reference for the order, I will eventually provide them with those details but I wish to see if they are willing to comply to US customs international laws without me having to go public at Trustpilot. Therefore I'll remain anonymous. For reference my order had a value of 1200 - 1400 USD ! Update 24.01/17: I lost 1400 USD, do not buy from these, buy from Avon protection, those guys are serius.

Great service I read several reviews before making the purchase , (a big purchase) I was doubtful about the delivery time by reading the many complaints but . in the end I placed the order also because some things are really complicated to find elsewhere and I can do nothing but compliment the service order from germany the goods arrived in only 2 days and the quality of the equipment is really good I will definitely buy again and i was very satisfied

Heidi is great! First of all I want to commend Heidi in customer service. Being an individual who has been in the customer service industry for years, I can spot a great representative when I see one. She has always been kind and very respectful and patient with all of my needs and requests. The products that MIRA safety provide are of the highest quality and that means a lot in today’s world. I am now and will continue to be a loyal customer of MIRA safety. Shoutout to the MIRA team for all the hard work and effort you put into all the orders and what you are doing for the average citizen. I am very grateful to have found your company! You are making a HUGE difference in todays world and all of you should be proud of the things that you do! Thankyou. Your satisfied customer, -Jeremy

This company's order fulfillment must be using the back of napkins. I bought a powered air backpack type respirator and a couple of cartridge filters from them. They didn't tell me the filters were on backorder so that when I received the respirator there was no way to use it. They said they would ship me the filters when they came in. They did not. Then I emailed them and they checked the order and said they would send them. Wait! Some sort of problem was going to delay the shipment. I waited a few weeks and then emailed them again. They said that order was delivered. "Right" I emailed them back. The respirator was delivered but not the filters. I'm now back in the "let me check on that" stage for the 3rd time. I have bought some filters somewhere else now. This place has order fulfillment issues. They have my money and I still have no filters from them.

AMAZING Let me tell you. I've dealt with several businesses that deal with PPE and safety gear and by far BY FAR Mira Safety has set the bar for customer service, shipping, pricing, and overall. Definitely will be a repeat customer. Level 4 body armor plates were above and beyond what I expected.