MIRA Safety..the GO-TO for Best Quality Products and Customer Service I have enjoyed purchasing two MIRA gas masks, and other CBRN products for MIRA Safety. I trust MIRA's CBRN products as top of the line, quality products that I can trust in protecting my life when the time comes for use. I like the military discounts that I receive via govx.com partnership with MIRA Safety making the prices being offered for the products exceptional to other companies. The customer service is excellent. They provide professional knowledgeable responses to my inquiries. The MIRA Safety team works diligently around the clock to get customer products fulfilled and shipped which I truly find to be exceptional customer service that other companies don’t provide. MIRA Safety really cares about the customers, and they make sure the customers are treated with the highest respect regarding their safety needs when it comes to making sure the ordered products get to the customers as fast as they can without delays. Lastly, I love receiving the email newsletter information that they provide to keep the customers alert of the impeding global dangers, and the tips of how we should get and be prepared. T. Williams Customer

Life-Saving Equipment The gas mask quality is absolutely terrific. And the lvl. 4 plate quality is great too. I would 100% put my life in the hands of these products. Shipping was great, and, unlike some other brands out there, I didn't have to oversee anything. MIRA Safety got everything worked out. The only problem I had was that the CM-8M gas mask was out of stock for quite a while, which made it hard to get my hands onto it.

Rip off Rip off! Do not order anything from this company. Since COVID they have not updated their return policies. [start quote] In light of the recent global events, we've decided to suspend all returns and exchanges. Right now, all shipped and delivered orders are considered final and are no longer qualified for a return or an exchange. [end quote]

This company's order fulfillment must be using the back of napkins. I bought a powered air backpack type respirator and a couple of cartridge filters from them. They didn't tell me the filters were on backorder so that when I received the respirator there was no way to use it. They said they would ship me the filters when they came in. They did not. Then I emailed them and they checked the order and said they would send them. Wait! Some sort of problem was going to delay the shipment. I waited a few weeks and then emailed them again. They said that order was delivered. "Right" I emailed them back. The respirator was delivered but not the filters. I'm now back in the "let me check on that" stage for the 3rd time. I have bought some filters somewhere else now. This place has order fulfillment issues. They have my money and I still have no filters from them.

Heidi is great! First of all I want to commend Heidi in customer service. Being an individual who has been in the customer service industry for years, I can spot a great representative when I see one. She has always been kind and very respectful and patient with all of my needs and requests. The products that MIRA safety provide are of the highest quality and that means a lot in today’s world. I am now and will continue to be a loyal customer of MIRA safety. Shoutout to the MIRA team for all the hard work and effort you put into all the orders and what you are doing for the average citizen. I am very grateful to have found your company! You are making a HUGE difference in todays world and all of you should be proud of the things that you do! Thankyou. Your satisfied customer, -Jeremy