MIRA Safety..the GO-TO for Best Quality Products and Customer Service I have enjoyed purchasing two MIRA gas masks, and other CBRN products for MIRA Safety. I trust MIRA's CBRN products as top of the line, quality products that I can trust in protecting my life when the time comes for use. I like the military discounts that I receive via govx.com partnership with MIRA Safety making the prices being offered for the products exceptional to other companies. The customer service is excellent. They provide professional knowledgeable responses to my inquiries. The MIRA Safety team works diligently around the clock to get customer products fulfilled and shipped which I truly find to be exceptional customer service that other companies don’t provide. MIRA Safety really cares about the customers, and they make sure the customers are treated with the highest respect regarding their safety needs when it comes to making sure the ordered products get to the customers as fast as they can without delays. Lastly, I love receiving the email newsletter information that they provide to keep the customers alert of the impeding global dangers, and the tips of how we should get and be prepared. T. Williams Customer

This company's order fulfillment must be using the back of napkins. I bought a powered air backpack type respirator and a couple of cartridge filters from them. They didn't tell me the filters were on backorder so that when I received the respirator there was no way to use it. They said they would ship me the filters when they came in. They did not. Then I emailed them and they checked the order and said they would send them. Wait! Some sort of problem was going to delay the shipment. I waited a few weeks and then emailed them again. They said that order was delivered. "Right" I emailed them back. The respirator was delivered but not the filters. I'm now back in the "let me check on that" stage for the 3rd time. I have bought some filters somewhere else now. This place has order fulfillment issues. They have my money and I still have no filters from them.

MIRA is easily one the most responsive MIRA is easily one the most responsive, and customer service friendly companies I deal with. Their products are top quality and my customers are happy with the products.

Rip off Rip off! Do not order anything from this company. Since COVID they have not updated their return policies. [start quote] In light of the recent global events, we've decided to suspend all returns and exchanges. Right now, all shipped and delivered orders are considered final and are no longer qualified for a return or an exchange. [end quote]

Reed this before purchase! 2 months in and Mira still haven't sent me the products I've bougth and haven't gotten a refund either. Customer support is directing me elsewere... I'll update this review incase they give me back my money! Update 09/21: Mira requested that I add more details and reference for the order, I will eventually provide them with those details but I wish to see if they are willing to comply to US customs international laws without me having to go public at Trustpilot. Therefore I'll remain anonymous. For reference my order had a value of 1200 - 1400 USD ! Update 24.01/17: I lost 1400 USD, do not buy from these, buy from Avon protection, those guys are serius.