Does not allow any returns Products seem to be good. The return policy, on the other hand, is non-existent. They're hiding behind some odd covid excuse to not accept any returns. I can't post the link but from their website: COVID-19 UPDATE 3/18/20: As a safety measure, we have suspended returns and exchanges on all MIRA Safety products until further notice, and all sales are final. We greatly appreciate your patience while we work through this difficult situation. Buy elsewhere.

Great service I read several reviews before making the purchase , (a big purchase) I was doubtful about the delivery time by reading the many complaints but . in the end I placed the order also because some things are really complicated to find elsewhere and I can do nothing but compliment the service order from germany the goods arrived in only 2 days and the quality of the equipment is really good I will definitely buy again and i was very satisfied

Customer Service Equal to Product Wuakity Products speak for themselves, but the customer service is what sets them apart. As a private business owner I stress to my team the objective of a great customer experience and the value of customer service. The MIRA team handled an awkward and unfortunate situation professionally, rationally and without hesitation. They earned my loyalty!

Outstanding Safety Products and Support Quality and availability of safety products is second to none. I received prompt and effective support from MIRA Safety customer service staff in resolving a USPS tracking issue. Will definitely continue business with MIRA!

Life-Saving Equipment The gas mask quality is absolutely terrific. And the lvl. 4 plate quality is great too. I would 100% put my life in the hands of these products. Shipping was great, and, unlike some other brands out there, I didn't have to oversee anything. MIRA Safety got everything worked out. The only problem I had was that the CM-8M gas mask was out of stock for quite a while, which made it hard to get my hands onto it.