Super disappointed in everything Customer support is great. Product is not. The straps are very low quality. They are super thin and do not pull tight very well to get a good seal. The drinking straw is super short you have to smash mask against face to reach it. The connection is a proprietary connection to the provided canteen. The cap on supplied canteen does not fit on any other canteen the threads are also proprietary. The filter also shipped a week later than the rest of the order. Very disappointing.

This company's order fulfillment must be using the back of napkins. I bought a powered air backpack type respirator and a couple of cartridge filters from them. They didn't tell me the filters were on backorder so that when I received the respirator there was no way to use it. They said they would ship me the filters when they came in. They did not. Then I emailed them and they checked the order and said they would send them. Wait! Some sort of problem was going to delay the shipment. I waited a few weeks and then emailed them again. They said that order was delivered. "Right" I emailed them back. The respirator was delivered but not the filters. I'm now back in the "let me check on that" stage for the 3rd time. I have bought some filters somewhere else now. This place has order fulfillment issues. They have my money and I still have no filters from them.

This is not the first time I purchase… This is not the first time I purchase products from Mira Safety, and likely not the last. Products are on the pricier end, but definitely high quality and I have built confidence over their reliability the past few years. I definitely will continue going to them for safety products for myself and my loved ones.

Great service I read several reviews before making the purchase , (a big purchase) I was doubtful about the delivery time by reading the many complaints but . in the end I placed the order also because some things are really complicated to find elsewhere and I can do nothing but compliment the service order from germany the goods arrived in only 2 days and the quality of the equipment is really good I will definitely buy again and i was very satisfied

Great product, great brand We’ve had nothing but great experience from Mira Safety. Bought a mask for myself during the pandemic and then purchased 4 more for my family. It’s well made and worth the money for that level of protection. The first shipment took longer since they were out of stock but their customer service was top notch. Answered all my emails about my shipment very quickly. My 2nd shipment came in about a week. Great product, great brand.