Reed this before purchase! 2 months in and Mira still haven't sent me the products I've bougth and haven't gotten a refund either. Customer support is directing me elsewere... I'll update this review incase they give me back my money! Update 09/21: Mira requested that I add more details and reference for the order, I will eventually provide them with those details but I wish to see if they are willing to comply to US customs international laws without me having to go public at Trustpilot. Therefore I'll remain anonymous. For reference my order had a value of 1200 - 1400 USD ! Update 24.01/17: I lost 1400 USD, do not buy from these, buy from Avon protection, those guys are serius.

Heidi is great! First of all I want to commend Heidi in customer service. Being an individual who has been in the customer service industry for years, I can spot a great representative when I see one. She has always been kind and very respectful and patient with all of my needs and requests. The products that MIRA safety provide are of the highest quality and that means a lot in today’s world. I am now and will continue to be a loyal customer of MIRA safety. Shoutout to the MIRA team for all the hard work and effort you put into all the orders and what you are doing for the average citizen. I am very grateful to have found your company! You are making a HUGE difference in todays world and all of you should be proud of the things that you do! Thankyou. Your satisfied customer, -Jeremy

Scammers! They allow internal shipping but don't provide any support for the required import documents. Then they abandon the shipment and keep the money!

Customer Service Equal to Product Wuakity Products speak for themselves, but the customer service is what sets them apart. As a private business owner I stress to my team the objective of a great customer experience and the value of customer service. The MIRA team handled an awkward and unfortunate situation professionally, rationally and without hesitation. They earned my loyalty!

Super disappointed in everything Customer support is great. Product is not. The straps are very low quality. They are super thin and do not pull tight very well to get a good seal. The drinking straw is super short you have to smash mask against face to reach it. The connection is a proprietary connection to the provided canteen. The cap on supplied canteen does not fit on any other canteen the threads are also proprietary. The filter also shipped a week later than the rest of the order. Very disappointing.