Reed this before purchase! 2 months in and Mira still haven't sent me the products I've bougth and haven't gotten a refund either. Customer support is directing me elsewere... I'll update this review incase they give me back my money! Update 09/21: Mira requested that I add more details and reference for the order, I will eventually provide them with those details but I wish to see if they are willing to comply to US customs international laws without me having to go public at Trustpilot. Therefore I'll remain anonymous. For reference my order had a value of 1200 - 1400 USD ! Update 24.01/17: I lost 1400 USD, do not buy from these, buy from Avon protection, those guys are serius.

Does not allow any returns Products seem to be good. The return policy, on the other hand, is non-existent. They're hiding behind some odd covid excuse to not accept any returns. I can't post the link but from their website: COVID-19 UPDATE 3/18/20: As a safety measure, we have suspended returns and exchanges on all MIRA Safety products until further notice, and all sales are final. We greatly appreciate your patience while we work through this difficult situation. Buy elsewhere.

Rip off Rip off! Do not order anything from this company. Since COVID they have not updated their return policies. [start quote] In light of the recent global events, we've decided to suspend all returns and exchanges. Right now, all shipped and delivered orders are considered final and are no longer qualified for a return or an exchange. [end quote]

This is not the first time I purchase… This is not the first time I purchase products from Mira Safety, and likely not the last. Products are on the pricier end, but definitely high quality and I have built confidence over their reliability the past few years. I definitely will continue going to them for safety products for myself and my loved ones.

Customer Service Equal to Product Wuakity Products speak for themselves, but the customer service is what sets them apart. As a private business owner I stress to my team the objective of a great customer experience and the value of customer service. The MIRA team handled an awkward and unfortunate situation professionally, rationally and without hesitation. They earned my loyalty!