Super disappointed in everything Customer support is great. Product is not. The straps are very low quality. They are super thin and do not pull tight very well to get a good seal. The drinking straw is super short you have to smash mask against face to reach it. The connection is a proprietary connection to the provided canteen. The cap on supplied canteen does not fit on any other canteen the threads are also proprietary. The filter also shipped a week later than the rest of the order. Very disappointing.

This is not the first time I purchase… This is not the first time I purchase products from Mira Safety, and likely not the last. Products are on the pricier end, but definitely high quality and I have built confidence over their reliability the past few years. I definitely will continue going to them for safety products for myself and my loved ones.

MIRA is easily one the most responsive MIRA is easily one the most responsive, and customer service friendly companies I deal with. Their products are top quality and my customers are happy with the products.

Customer Service Equal to Product Wuakity Products speak for themselves, but the customer service is what sets them apart. As a private business owner I stress to my team the objective of a great customer experience and the value of customer service. The MIRA team handled an awkward and unfortunate situation professionally, rationally and without hesitation. They earned my loyalty!

Rip off Rip off! Do not order anything from this company. Since COVID they have not updated their return policies. [start quote] In light of the recent global events, we've decided to suspend all returns and exchanges. Right now, all shipped and delivered orders are considered final and are no longer qualified for a return or an exchange. [end quote]