Great customer service! When I was going to order online, I learned the minimum purchase was notably more than what I intended to buy, and to meet that amount would have forced me to buy way more than I could use. I sent an e-mail so stating. But Joshua sent me an e-mail telling me about ordering over the phone. He was very helpful and patient. I made the purchase happen and it got delivered speedily per his discussion. To say I was pleasantly surprised is an understatement. To say that Joshua is an excellent representative of Enviro Safety is not.

Customer service was extremely… Customer service was extremely unhelpful, had an item that I attempted to return, they refused to accept the return even though it was less than 10 days in use and refused a partial refund or store credit due to it being "used". The unit itself was in fine working condition, just slightly used.

Great overall experience I had a slight issue with my order. Enviro safety products went above and beyond in making it right. I had never ordered from them before, but based on this experience I would certainly order from them again.

No customer service Never shipped and when called, I was told I had to wait 5 weeks. The back order status was never communicated to me. Garbage company.

Not a scam, but not great... -edit- 10/7/2021 - * to *** Austin from Enviro Safety products has reached out to me to address my concerns about fraud and information theft. The gentleman who called and took my information was a new employee and the order failure was apparently a training issue. Austin apologized and accepted that the fault lay with the company. There has been an offer of comped goods and a request for a less negative review, which I feel is an acceptable response. I no longer have any concerns about the legitimacy of the company. That said... When I placed the original order online, I had read a number of reviews for this company on google where mask orders at the start of the pandemic were mishandled or delayed. I also saw a few mentions of a system hack and computer system issues leading to dropped orders. I assumed that a year and a half was enough time to adapt to the pandemic-induced hurdles. As a small business, you have 1, maybe 2 goes at a good customer experience. The online order failure is strike 1. The call at 6:00 am was strike 2. Order failure over the phone and a fear of fraud was strike 3 and 4. Forcing the customer to initiate any follow up/resolution is beyond the pale, even if it is out of the company's control. Based on my experience, I would hesitate to do business with Enviro Safety from a purely order fulfillment perspective. They are a 3M authorized dealer and their prices are good to average, but I don't know if I would trust my next order would not be similarly mishandled. original review below --------------------------------------------- On 9/9/2021, I tried to purchase some hearing protection through the website. It rejected my credit card for some reason and I decided it wasn't worth dealing with that night. Next morning, at 6 am, I get a call from "David" asking me about the order I placed. He had no idea the order didn't go through, but he seemed legit enough. I let him talk me into placing the order over the phone and gave him my 16+CSV and address. A pending charge was placed on my card but I never got a confirmation email. The charge dropped after a week, but it sounds like a scam to me. Nothing sketchy yet, but I am keeping my eyes open. Watch out, they are either selling your information to scam call centers or are so incompetent that they can't even take your money and deliver a product properly.