anonymous buyer
GBCustomer service was extremely… Customer service was extremely unhelpful, had an item that I attempted to return, they refused to accept the return even though it was less than 10 days in use and refused a partial refund or store credit due to it being "used". The unit itself was in fine working condition, just slightly used.
Roman Pogosovs
GBFRAUD ALERT!!!! FRAUD ALERT!!!! Ordered and paid on 2/2/2020. today is 2/7/2020 and online website still says "order review". Talked to two different people at the business - and one said to cancel, another said that the product was shipped, but no tracking number provided or even general ETA on when it will be shipped. Tried calling them - no response and now emails are ignored as well. Built in google review on their site is fake as you cannot post it even as a customer. Called and informed my bank about this fraud website. FRAUD ALERT!!!!
Thatguy
GBCharged but didn't ship Terrible service. Placed an order for a supposedly in stock, expensive item. They charged the card and then did not ship. 6 weeks later they claim the item is still on backorder and merely offered to refund with no idea of when they would actually ship. Order cancelled, after giving them an 800 dollar loan for 6 weeks. This has to be a violation of their merchant services agreement with their card processor.
Gabrielle Adamovic
GBFast shipping great customer service Katelynn helped us get N95 and face shields Our products arrived within one week of ordering which is really impressive during the COVID pandemic. Very grateful to have PPE in stock.
dangding Bo
GBNo customer service Never shipped and when called, I was told I had to wait 5 weeks. The back order status was never communicated to me. Garbage company.