Customer service was extremely… Customer service was extremely unhelpful, had an item that I attempted to return, they refused to accept the return even though it was less than 10 days in use and refused a partial refund or store credit due to it being "used". The unit itself was in fine working condition, just slightly used.

FRAUD ALERT!!!! FRAUD ALERT!!!! Ordered and paid on 2/2/2020. today is 2/7/2020 and online website still says "order review". Talked to two different people at the business - and one said to cancel, another said that the product was shipped, but no tracking number provided or even general ETA on when it will be shipped. Tried calling them - no response and now emails are ignored as well. Built in google review on their site is fake as you cannot post it even as a customer. Called and informed my bank about this fraud website. FRAUD ALERT!!!!

Good inventory & resourceful website Good inventory & resourceful website. Their safety center is very helpful in making the right purchase decision.

No customer service Never shipped and when called, I was told I had to wait 5 weeks. The back order status was never communicated to me. Garbage company.

Not Fraud, people are just impatient or stupid. All these people claiming fraud are full of crap. I ordered some 3M Peltor Comtac ear pro— which are very expensive. I knew ordering during the COVID pandemic- and ESP being located in Los Angeles, this would take much time. Not to mention this company sells PPE masks, people act like this company doesn’t get a ton of traffic already. People should actually use their head, and take into consideration that you’re not going to get what you want on time due to these circumstances. I ordered my gear back in April. It’s June and I’m just now getting a tracking number, but rather than complaining? I waited and was contacted back when asking about my product. So if you can’t wait a few months and you’re going to be THAT customer who pitches a freaking fit because you’re in a super long line for your order, don’t even bother ordering. If you can be patient? I haven’t had any issues with fraud from these guys.