Roman Pogosovs
GBFRAUD ALERT!!!! FRAUD ALERT!!!! Ordered and paid on 2/2/2020. today is 2/7/2020 and online website still says "order review". Talked to two different people at the business - and one said to cancel, another said that the product was shipped, but no tracking number provided or even general ETA on when it will be shipped. Tried calling them - no response and now emails are ignored as well. Built in google review on their site is fake as you cannot post it even as a customer. Called and informed my bank about this fraud website. FRAUD ALERT!!!!
dangding Bo
GBNo customer service Never shipped and when called, I was told I had to wait 5 weeks. The back order status was never communicated to me. Garbage company.
arthur C
GBNot a scam, but not great... -edit- 10/7/2021 - * to *** Austin from Enviro Safety products has reached out to me to address my concerns about fraud and information theft. The gentleman who called and took my information was a new employee and the order failure was apparently a training issue. Austin apologized and accepted that the fault lay with the company. There has been an offer of comped goods and a request for a less negative review, which I feel is an acceptable response. I no longer have any concerns about the legitimacy of the company. That said... When I placed the original order online, I had read a number of reviews for this company on google where mask orders at the start of the pandemic were mishandled or delayed. I also saw a few mentions of a system hack and computer system issues leading to dropped orders. I assumed that a year and a half was enough time to adapt to the pandemic-induced hurdles. As a small business, you have 1, maybe 2 goes at a good customer experience. The online order failure is strike 1. The call at 6:00 am was strike 2. Order failure over the phone and a fear of fraud was strike 3 and 4. Forcing the customer to initiate any follow up/resolution is beyond the pale, even if it is out of the company's control. Based on my experience, I would hesitate to do business with Enviro Safety from a purely order fulfillment perspective. They are a 3M authorized dealer and their prices are good to average, but I don't know if I would trust my next order would not be similarly mishandled. original review below --------------------------------------------- On 9/9/2021, I tried to purchase some hearing protection through the website. It rejected my credit card for some reason and I decided it wasn't worth dealing with that night. Next morning, at 6 am, I get a call from "David" asking me about the order I placed. He had no idea the order didn't go through, but he seemed legit enough. I let him talk me into placing the order over the phone and gave him my 16+CSV and address. A pending charge was placed on my card but I never got a confirmation email. The charge dropped after a week, but it sounds like a scam to me. Nothing sketchy yet, but I am keeping my eyes open. Watch out, they are either selling your information to scam call centers or are so incompetent that they can't even take your money and deliver a product properly.
Nic
GBNot Fraud, people are just impatient or stupid. All these people claiming fraud are full of crap. I ordered some 3M Peltor Comtac ear pro— which are very expensive. I knew ordering during the COVID pandemic- and ESP being located in Los Angeles, this would take much time. Not to mention this company sells PPE masks, people act like this company doesn’t get a ton of traffic already. People should actually use their head, and take into consideration that you’re not going to get what you want on time due to these circumstances. I ordered my gear back in April. It’s June and I’m just now getting a tracking number, but rather than complaining? I waited and was contacted back when asking about my product. So if you can’t wait a few months and you’re going to be THAT customer who pitches a freaking fit because you’re in a super long line for your order, don’t even bother ordering. If you can be patient? I haven’t had any issues with fraud from these guys.
Raj Herry Flyingcolour
INGood inventory & resourceful website Good inventory & resourceful website. Their safety center is very helpful in making the right purchase decision.