Enviro Safety Products

23502 Lyons Ave, 91321, Santa Clarita, United States
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3.43
Based on 14 Reviews

5

57.14%

4

0.00%

3

7.14%

2

0.00%

1

35.71%
About Enviro Safety Products

Enviro Safety Products - We take pride in offering a wide variety of high quality safety products at the lowest possible price. Our product selection is rigorously expanding, promoting the latest in protection technology for all your safety needs.

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Eileen Hall
GB

great and fast shipping and customer… great and fast shipping and customer service

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Gabrielle Adamovic
GB

Fast shipping great customer service Katelynn helped us get N95 and face shields Our products arrived within one week of ordering which is really impressive during the COVID pandemic. Very grateful to have PPE in stock.

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arthur C
GB

Not a scam, but not great... -edit- 10/7/2021 - * to *** Austin from Enviro Safety products has reached out to me to address my concerns about fraud and information theft. The gentleman who called and took my information was a new employee and the order failure was apparently a training issue. Austin apologized and accepted that the fault lay with the company. There has been an offer of comped goods and a request for a less negative review, which I feel is an acceptable response. I no longer have any concerns about the legitimacy of the company. That said... When I placed the original order online, I had read a number of reviews for this company on google where mask orders at the start of the pandemic were mishandled or delayed. I also saw a few mentions of a system hack and computer system issues leading to dropped orders. I assumed that a year and a half was enough time to adapt to the pandemic-induced hurdles. As a small business, you have 1, maybe 2 goes at a good customer experience. The online order failure is strike 1. The call at 6:00 am was strike 2. Order failure over the phone and a fear of fraud was strike 3 and 4. Forcing the customer to initiate any follow up/resolution is beyond the pale, even if it is out of the company's control. Based on my experience, I would hesitate to do business with Enviro Safety from a purely order fulfillment perspective. They are a 3M authorized dealer and their prices are good to average, but I don't know if I would trust my next order would not be similarly mishandled. original review below --------------------------------------------- On 9/9/2021, I tried to purchase some hearing protection through the website. It rejected my credit card for some reason and I decided it wasn't worth dealing with that night. Next morning, at 6 am, I get a call from "David" asking me about the order I placed. He had no idea the order didn't go through, but he seemed legit enough. I let him talk me into placing the order over the phone and gave him my 16+CSV and address. A pending charge was placed on my card but I never got a confirmation email. The charge dropped after a week, but it sounds like a scam to me. Nothing sketchy yet, but I am keeping my eyes open. Watch out, they are either selling your information to scam call centers or are so incompetent that they can't even take your money and deliver a product properly.

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dangding Bo
GB

No customer service Never shipped and when called, I was told I had to wait 5 weeks. The back order status was never communicated to me. Garbage company.

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