Charged but didn't ship Terrible service. Placed an order for a supposedly in stock, expensive item. They charged the card and then did not ship. 6 weeks later they claim the item is still on backorder and merely offered to refund with no idea of when they would actually ship. Order cancelled, after giving them an 800 dollar loan for 6 weeks. This has to be a violation of their merchant services agreement with their card processor.

Not a scam, but not great... -edit- 10/7/2021 - * to *** Austin from Enviro Safety products has reached out to me to address my concerns about fraud and information theft. The gentleman who called and took my information was a new employee and the order failure was apparently a training issue. Austin apologized and accepted that the fault lay with the company. There has been an offer of comped goods and a request for a less negative review, which I feel is an acceptable response. I no longer have any concerns about the legitimacy of the company. That said... When I placed the original order online, I had read a number of reviews for this company on google where mask orders at the start of the pandemic were mishandled or delayed. I also saw a few mentions of a system hack and computer system issues leading to dropped orders. I assumed that a year and a half was enough time to adapt to the pandemic-induced hurdles. As a small business, you have 1, maybe 2 goes at a good customer experience. The online order failure is strike 1. The call at 6:00 am was strike 2. Order failure over the phone and a fear of fraud was strike 3 and 4. Forcing the customer to initiate any follow up/resolution is beyond the pale, even if it is out of the company's control. Based on my experience, I would hesitate to do business with Enviro Safety from a purely order fulfillment perspective. They are a 3M authorized dealer and their prices are good to average, but I don't know if I would trust my next order would not be similarly mishandled. original review below --------------------------------------------- On 9/9/2021, I tried to purchase some hearing protection through the website. It rejected my credit card for some reason and I decided it wasn't worth dealing with that night. Next morning, at 6 am, I get a call from "David" asking me about the order I placed. He had no idea the order didn't go through, but he seemed legit enough. I let him talk me into placing the order over the phone and gave him my 16+CSV and address. A pending charge was placed on my card but I never got a confirmation email. The charge dropped after a week, but it sounds like a scam to me. Nothing sketchy yet, but I am keeping my eyes open. Watch out, they are either selling your information to scam call centers or are so incompetent that they can't even take your money and deliver a product properly.

Fast shipping great customer service Katelynn helped us get N95 and face shields Our products arrived within one week of ordering which is really impressive during the COVID pandemic. Very grateful to have PPE in stock.

Great customer service! When I was going to order online, I learned the minimum purchase was notably more than what I intended to buy, and to meet that amount would have forced me to buy way more than I could use. I sent an e-mail so stating. But Joshua sent me an e-mail telling me about ordering over the phone. He was very helpful and patient. I made the purchase happen and it got delivered speedily per his discussion. To say I was pleasantly surprised is an understatement. To say that Joshua is an excellent representative of Enviro Safety is not.

Not Fraud, people are just impatient or stupid. All these people claiming fraud are full of crap. I ordered some 3M Peltor Comtac ear pro— which are very expensive. I knew ordering during the COVID pandemic- and ESP being located in Los Angeles, this would take much time. Not to mention this company sells PPE masks, people act like this company doesn’t get a ton of traffic already. People should actually use their head, and take into consideration that you’re not going to get what you want on time due to these circumstances. I ordered my gear back in April. It’s June and I’m just now getting a tracking number, but rather than complaining? I waited and was contacted back when asking about my product. So if you can’t wait a few months and you’re going to be THAT customer who pitches a freaking fit because you’re in a super long line for your order, don’t even bother ordering. If you can be patient? I haven’t had any issues with fraud from these guys.