C clamp bent. Worked ok but C clamp bent making it difficult to use. Managed to make it work but disappointed. Didn't think something that thick could bend so easily.

I have purchase a lot of equipment from… I have purchase a lot of equipment from Vevor to get my restaurant up and running. For the most part, most of the equipment is still working and running fine. The main complaint i have is in regards to my ice machine. It is not even a year old and it is not working. I searched for a customer service number, finally found one only to be told that they would open a ticket and that someone would contact me in 48 hours by mail. They did in fact send me an email asking me to make a video to show them what was wrong. I did that, still no response and still no ice for my restaurant. If this Chinese company truly wants to sell products on the scale that they presently are long term, they need to step it up on the customer service front. We are now looking at a Scotsman who is renown for their customer service.

Item came quickly and in perfect… Item came quickly and in perfect condition, it was easy to put together and works just as expected.

Poor customer service I contacted your company about returning an item. Since no one ever answers the customer support line, I used your chat bot to request information about returning my recent purchase. I was told by "Jose" that customer service would be sending me an E-mail with instruction. it's been three days and still no response.

These stainless burners I ordered are a… These stainless burners I ordered are a perfect fit for my old BeefMaster grill we bought when we lived in the UK. I'm looking forward to doing a complete refurb of this old grill and these burners are the first step in that direction. Great price and free shipping too! I highly recommend this business.