C clamp bent. Worked ok but C clamp bent making it difficult to use. Managed to make it work but disappointed. Didn't think something that thick could bend so easily.

So far...so good I'm giving this 4 stars since I haven't had a chance to try it out yet. Bought this for using with my embroidery. From reading the description and the fact that I don't really have to set/stand to apply pressure is what sold me on buying this product. Will keep my fingers crossed.

I contacted them more than a week ago… I contacted them more than a week ago via chat because I want to return a product, the girl who assisted me told me that I should seek approval for that and that I should wait for an email with the response. Which never happened, they never contacted me. Today I wrote to them again, the boy tells me that since the other girl has the case she cannot solve it either, that I must wait who knows how much longer for a solution. This is not the first time I have had a super bad experience with you, however I tried again and they failed again. I need a quick solution.

I have purchase a lot of equipment from… I have purchase a lot of equipment from Vevor to get my restaurant up and running. For the most part, most of the equipment is still working and running fine. The main complaint i have is in regards to my ice machine. It is not even a year old and it is not working. I searched for a customer service number, finally found one only to be told that they would open a ticket and that someone would contact me in 48 hours by mail. They did in fact send me an email asking me to make a video to show them what was wrong. I did that, still no response and still no ice for my restaurant. If this Chinese company truly wants to sell products on the scale that they presently are long term, they need to step it up on the customer service front. We are now looking at a Scotsman who is renown for their customer service.

No instructions for constructing murphy bed wit VEVOR kit. Order No.24040700976020353626 I purchased your kit for a murphy bed, but it did not include any directions for construction of the bed. I contacted VEVOR to obtain the plans. But they said they had none. With no available installation instructions, you should not even offer this product for sale. My actual rating is ZERO stars.