The item is as advertised The item is as advertised. The volume held is a little smaller than I anticipated, but that was on me. Workmanship is good. It will suffice for my needs.

I contacted them more than a week ago… I contacted them more than a week ago via chat because I want to return a product, the girl who assisted me told me that I should seek approval for that and that I should wait for an email with the response. Which never happened, they never contacted me. Today I wrote to them again, the boy tells me that since the other girl has the case she cannot solve it either, that I must wait who knows how much longer for a solution. This is not the first time I have had a super bad experience with you, however I tried again and they failed again. I need a quick solution.

Site was easy to navigate Site was easy to navigate. Found our replacement wheels. Called customer service to confirm about tax exempt status, the person on the phone was extremely nice and helpful. And our order arrived sooner than expected.

Poor customer service I contacted your company about returning an item. Since no one ever answers the customer support line, I used your chat bot to request information about returning my recent purchase. I was told by "Jose" that customer service would be sending me an E-mail with instruction. it's been three days and still no response.

Never jump to conclusions. I ordered an electric jack hammer. I received it. At first I thought it was missing one of two motor replacement brushes, but I found that one had fallen out of the plastic bag and was loose inside the packing foam. When I went to test it, at first I thought the motor was running, but the jack hammer part wasn’t moving. I was able to figure out that I had to put a bit in it and set it on that bit in order for it to hammer. I tested it out on some of the lava cap on my property. It went through it like butter and quickly turned it from a solid hard schist into gravel… I have no idea how long it will last, how long the motor brushes will last, or how much oil it will consume, etc… But it definitely works well, thus far. So overall I am happy with my purchase, and Vevor delivered.