Brian
GBSite was easy to navigate Site was easy to navigate. Found our replacement wheels. Called customer service to confirm about tax exempt status, the person on the phone was extremely nice and helpful. And our order arrived sooner than expected.
Peter Hazel
GBI contacted them more than a week ago… I contacted them more than a week ago via chat because I want to return a product, the girl who assisted me told me that I should seek approval for that and that I should wait for an email with the response. Which never happened, they never contacted me. Today I wrote to them again, the boy tells me that since the other girl has the case she cannot solve it either, that I must wait who knows how much longer for a solution. This is not the first time I have had a super bad experience with you, however I tried again and they failed again. I need a quick solution.
Mitchell
GBPoor customer service I contacted your company about returning an item. Since no one ever answers the customer support line, I used your chat bot to request information about returning my recent purchase. I was told by "Jose" that customer service would be sending me an E-mail with instruction. it's been three days and still no response.
Lori Metz
GBItem came quickly and in perfect… Item came quickly and in perfect condition, it was easy to put together and works just as expected.
Alan Miller
GBThese stainless burners I ordered are a… These stainless burners I ordered are a perfect fit for my old BeefMaster grill we bought when we lived in the UK. I'm looking forward to doing a complete refurb of this old grill and these burners are the first step in that direction. Great price and free shipping too! I highly recommend this business.