VEVOR

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3.50
Based on 20 Reviews

5

45.00%

4

20.00%

3

5.00%

2

0.00%

1

30.00%
About VEVOR

Vevor is an online equipment and tools retailer offering thousands of top-quality, affordable options for North America’s businesses and DIY enthusiasts. With over a decade of success in North America, we have developed a business model that efficiently delivers Vevor branded products to our over 10 million customers here and around the world. By bringing a range of tools and equipment produced by small-scale manufacturers, we are achieving our mission of supporting small businesses while delivering quality tools that make homes, workshops, and facilities productive and efficient. Vevor products are sold on online marketplaces and our website now in 8 languages and in over 200 countries around the world. Customer service is at the heart of our business, and we pride ourselves on industry-leading fast delivery, 30-day free returns, and 24/7 customer service. Vevor makes both jobs and hobbies more productive, enjoyable, and accessible through its commitment to quality and affordability. See our full range of products at http://www.vevor.com

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Steve Lord
GB

The product arrived with scratches in… The product arrived with scratches in the paint due to poor packaging. It's not going to affect how it functions but it would be a sticking point with someone who carried a little bit more about how long I was going to last.

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Mitchell
GB

Poor customer service I contacted your company about returning an item. Since no one ever answers the customer support line, I used your chat bot to request information about returning my recent purchase. I was told by "Jose" that customer service would be sending me an E-mail with instruction. it's been three days and still no response.

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Katie Watchorn
NL

LED Scrolling screens… I ordered a programmable led screen last week which arrived quickly. Plugged it in and all seemed to be as described, it displayed a welcome message. I downloaded the app to start programming it. First thing I noticed was I had bought this screen in order to display video, but the app did not seem to have a video option for display. I tried to send some text or images as tests and the screen immediately glitched. Now when it is plugged in it displays nothing and is completely unresponsive. Waste of time and money.

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Bret Marquis
GB

No instructions for constructing murphy bed wit VEVOR kit. Order No.24040700976020353626 I purchased your kit for a murphy bed, but it did not include any directions for construction of the bed. I contacted VEVOR to obtain the plans. But they said they had none. With no available installation instructions, you should not even offer this product for sale. My actual rating is ZERO stars.

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Peter Hazel
GB

I contacted them more than a week ago… I contacted them more than a week ago via chat because I want to return a product, the girl who assisted me told me that I should seek approval for that and that I should wait for an email with the response. Which never happened, they never contacted me. Today I wrote to them again, the boy tells me that since the other girl has the case she cannot solve it either, that I must wait who knows how much longer for a solution. This is not the first time I have had a super bad experience with you, however I tried again and they failed again. I need a quick solution.

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