Poor customer service I contacted your company about returning an item. Since no one ever answers the customer support line, I used your chat bot to request information about returning my recent purchase. I was told by "Jose" that customer service would be sending me an E-mail with instruction. it's been three days and still no response.

super price compared to competitors. super price compared to competitors.. Buyers should expect to have to source 7/16 -20 fine thread nuts as none are supplied and the nuts are not readily available at auto parts and big box stores.

So far...so good I'm giving this 4 stars since I haven't had a chance to try it out yet. Bought this for using with my embroidery. From reading the description and the fact that I don't really have to set/stand to apply pressure is what sold me on buying this product. Will keep my fingers crossed.

I have purchase a lot of equipment from… I have purchase a lot of equipment from Vevor to get my restaurant up and running. For the most part, most of the equipment is still working and running fine. The main complaint i have is in regards to my ice machine. It is not even a year old and it is not working. I searched for a customer service number, finally found one only to be told that they would open a ticket and that someone would contact me in 48 hours by mail. They did in fact send me an email asking me to make a video to show them what was wrong. I did that, still no response and still no ice for my restaurant. If this Chinese company truly wants to sell products on the scale that they presently are long term, they need to step it up on the customer service front. We are now looking at a Scotsman who is renown for their customer service.

LED Scrolling screens… I ordered a programmable led screen last week which arrived quickly. Plugged it in and all seemed to be as described, it displayed a welcome message. I downloaded the app to start programming it. First thing I noticed was I had bought this screen in order to display video, but the app did not seem to have a video option for display. I tried to send some text or images as tests and the screen immediately glitched. Now when it is plugged in it displays nothing and is completely unresponsive. Waste of time and money.