Poor customer service I contacted your company about returning an item. Since no one ever answers the customer support line, I used your chat bot to request information about returning my recent purchase. I was told by "Jose" that customer service would be sending me an E-mail with instruction. it's been three days and still no response.

Site was easy to navigate Site was easy to navigate. Found our replacement wheels. Called customer service to confirm about tax exempt status, the person on the phone was extremely nice and helpful. And our order arrived sooner than expected.

I have purchase a lot of equipment from… I have purchase a lot of equipment from Vevor to get my restaurant up and running. For the most part, most of the equipment is still working and running fine. The main complaint i have is in regards to my ice machine. It is not even a year old and it is not working. I searched for a customer service number, finally found one only to be told that they would open a ticket and that someone would contact me in 48 hours by mail. They did in fact send me an email asking me to make a video to show them what was wrong. I did that, still no response and still no ice for my restaurant. If this Chinese company truly wants to sell products on the scale that they presently are long term, they need to step it up on the customer service front. We are now looking at a Scotsman who is renown for their customer service.

180 Amp Stick Welder Exactly what I was looking for at a unbelievable price. I needed a portable welder that I could run on a 5K generator for repairs on my farm for out of shop fix's. This unit weighs a couple of pounds, is the size of a 2 slice toaster and still gets the job done. Amazing! Granted it won't replace my shop welders but now I can get stuff up and running quickly in the field.

1/2 impact socket set (65 piece) Purchased the 1/2 impact socket set (65pc) and was impressed with the quality for the price they were at. Under $100 including shipping is a hard deal to beat. Will definitely be purchasing other items in the future