VEVOR

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3.50
Based on 20 Reviews

5

45.00%

4

20.00%

3

5.00%

2

0.00%

1

30.00%
About VEVOR

Vevor is an online equipment and tools retailer offering thousands of top-quality, affordable options for North America’s businesses and DIY enthusiasts. With over a decade of success in North America, we have developed a business model that efficiently delivers Vevor branded products to our over 10 million customers here and around the world. By bringing a range of tools and equipment produced by small-scale manufacturers, we are achieving our mission of supporting small businesses while delivering quality tools that make homes, workshops, and facilities productive and efficient. Vevor products are sold on online marketplaces and our website now in 8 languages and in over 200 countries around the world. Customer service is at the heart of our business, and we pride ourselves on industry-leading fast delivery, 30-day free returns, and 24/7 customer service. Vevor makes both jobs and hobbies more productive, enjoyable, and accessible through its commitment to quality and affordability. See our full range of products at http://www.vevor.com

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Mitchell
GB

Poor customer service I contacted your company about returning an item. Since no one ever answers the customer support line, I used your chat bot to request information about returning my recent purchase. I was told by "Jose" that customer service would be sending me an E-mail with instruction. it's been three days and still no response.

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Brian
GB

Site was easy to navigate Site was easy to navigate. Found our replacement wheels. Called customer service to confirm about tax exempt status, the person on the phone was extremely nice and helpful. And our order arrived sooner than expected.

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AeroT LLC
GB

I have purchase a lot of equipment from… I have purchase a lot of equipment from Vevor to get my restaurant up and running. For the most part, most of the equipment is still working and running fine. The main complaint i have is in regards to my ice machine. It is not even a year old and it is not working. I searched for a customer service number, finally found one only to be told that they would open a ticket and that someone would contact me in 48 hours by mail. They did in fact send me an email asking me to make a video to show them what was wrong. I did that, still no response and still no ice for my restaurant. If this Chinese company truly wants to sell products on the scale that they presently are long term, they need to step it up on the customer service front. We are now looking at a Scotsman who is renown for their customer service.

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DC
GB

180 Amp Stick Welder Exactly what I was looking for at a unbelievable price. I needed a portable welder that I could run on a 5K generator for repairs on my farm for out of shop fix's. This unit weighs a couple of pounds, is the size of a 2 slice toaster and still gets the job done. Amazing! Granted it won't replace my shop welders but now I can get stuff up and running quickly in the field.

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Jody Ford
GB

1/2 impact socket set (65 piece) Purchased the 1/2 impact socket set (65pc) and was impressed with the quality for the price they were at. Under $100 including shipping is a hard deal to beat. Will definitely be purchasing other items in the future

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