Excellent Customer Service Awesome prices and costumer service. I called to check on the status of my order and couldn't of had a more pleasant experience. The costumer service person was polite and nice as could be.Thanks and can't wait to place my next order

never again the product was said to in stock when it wasnt. when i finnaly was able to get ahold of these people they gave many excuses to why it wasnt in stock and the site said it was. i was even told they dont carry this specialty item (esee junglas) if that is the case it shouldnt say in stock on there site and they were consistantly wrong about were it was and wen it would ship. it finally shiped yesterday after two weeks of stressing and trying to get ahold of the company. the knife not being there and them in no rush to get me my product but imediatly withdrawing money from my account is one thing but not why i would strongly urge you to shop elsewhere. the reason is with all emails phone calls i was only able to get ahold of them twice in this time and they misinformed me at those times telling me my package would ship today wen it wasnt even close. on top of that not one of my emails was responded to even tho they say they willl respond within 24 hours. so extremely lazy and slow with the no customer service this is why i wont be shopping with these people anymore and i hear they have six different websites so be careful out there

Hard to find item Hard to find item, called and customer service was excellent (Lisa) they called me back to verify item was in stock for me and I received it a few days later. Good price and friendly help. Will purchase from them again.

I was skeptical at first I was skeptical at first; the optics of the site, the improbably low price on a discontinued high-end item that was sold out nationwide. It took exactly 2 weeks from time of order to receive my purchase (as stated in the fine print, which I didn’t read) but the product was exactly as described & at approximately 30% off retail. I am thoroughly satisfied with my purchase & I highly recommend this retailer.

Good selection of great knives I have placed 3 orders with Hand Tools in the last three weeks. 2 have arrived and the third is being processed. This company's only flaw (and it's minor) is that it's sometimes a little slow to ship the item out. (Just be patient, it will come) However, the great selection and competitive prices far outweigh that one issue and I will definitely use them again. Don Maulden, Buena Vista, GA