I was skeptical at first I was skeptical at first; the optics of the site, the improbably low price on a discontinued high-end item that was sold out nationwide. It took exactly 2 weeks from time of order to receive my purchase (as stated in the fine print, which I didn’t read) but the product was exactly as described & at approximately 30% off retail. I am thoroughly satisfied with my purchase & I highly recommend this retailer.

REALLY GREAT!! Shipping was followed through by the letter, customer service? REALLY GREAT!! helped me make a selection and answered all my questions nicely, definitely recommend and i am definitely ordering here in the future!!

Poor Company-Poor Customer Service Miller • 5 minutes ago I DO NOT recommend Hand-Tools.com. I placed an order almost two weeks ago. I did not get an email confirmation or receipt until today, and I have not received my order. I had to send them two emails, one phone call and register a complaint with PayPal. Finally, I received an email receipt with a tracking number, but it has not been sent. If you call customer service, it immediately goes to voicemail.

Good company They're a little slow for some orders, but they warn you about that ahead of time (It took a week to process my order before it was shipped). Other than that, though, they're a great company! I would definitely recommend them.

Awesome Service Quick response and great customer service. Reliable vendor. The only vendor that has every things that I need! Greatly recommended!!