Excellent Customer Service Awesome prices and costumer service. I called to check on the status of my order and couldn't of had a more pleasant experience. The costumer service person was polite and nice as could be.Thanks and can't wait to place my next order

Huge selection So many brands and models to choose from that it takes a bit of time. Their prices are competitive, especially considering their modest shipping charges.

Poor Company-Poor Customer Service Miller • 5 minutes ago I DO NOT recommend Hand-Tools.com. I placed an order almost two weeks ago. I did not get an email confirmation or receipt until today, and I have not received my order. I had to send them two emails, one phone call and register a complaint with PayPal. Finally, I received an email receipt with a tracking number, but it has not been sent. If you call customer service, it immediately goes to voicemail.

Best price on a Ninja sword! I think this company is awesome, they were very polite, and the most important thing is that I got the Antique Silver Ninja sword for roughly $10.00 less than the other site I was about to buy it from. I cancelled my order with the other guys to buy it here. I shopped around a lot and this company had it at the best price.

Difficult website I found the website difficult to navigate. Search was flustrating .took too too too much time. So i did not make a purchase