Don Maulden
GBGood selection of great knives I have placed 3 orders with Hand Tools in the last three weeks. 2 have arrived and the third is being processed. This company's only flaw (and it's minor) is that it's sometimes a little slow to ship the item out. (Just be patient, it will come) However, the great selection and competitive prices far outweigh that one issue and I will definitely use them again. Don Maulden, Buena Vista, GA
Steven Robinson
GBExcellent Customer Service Awesome prices and costumer service. I called to check on the status of my order and couldn't of had a more pleasant experience. The costumer service person was polite and nice as could be.Thanks and can't wait to place my next order
Frank
JPWhere's the engraving?! I thought they had forgotten to engrave my axe, until I looked REALLY hard and found something under the rust. Yes, the axe had rust on it. I still have the rag with red on it from cleaning. I found what seems to be my name on it. I can barely make it out and still not clear with a magnifying lens. Nothing like what they have on video on their homepage. Communication was great until I noted the problem. I've sent 3 mails over the past 6 days about my situation but no answer. The picture I'm attaching shows what seems to be the engraving under magnification. I know its too late but I read the fine print on the home page. "Not responsible for engraving" What can I say... At least I got the axe? The engraving was so small that I could possibly pretend its not there? Wish I could at least get my engraving money back...
Jarred Caldwell
GBGood company They're a little slow for some orders, but they warn you about that ahead of time (It took a week to process my order before it was shipped). Other than that, though, they're a great company! I would definitely recommend them.
Lorne Janes
CADifficult website I found the website difficult to navigate. Search was flustrating .took too too too much time. So i did not make a purchase