Horrible Customer Service! I loved my 511 side zip boots. Actually had 2 pairs but when trying to reorder them with a LEO discount the costumer service was awful. I was on the phone for over an hour where they transferred me 3 times then left me on a blank line for 20 additional mins. Because of this experience I’m ordering shoes from Bates or a different company. So sad that they promote being Law Enforcement friendly but can’t even direct one caller. I thought they would be better!

I have been wearing 5.11's for many… I have been wearing 5.11's for many years. Even continued to wear them after I left law enforcement. This last order was very disappointing though. The pants now have left handed zippers. I called customer service and was told that all women's pants going forward are switching to the left handed zipper. This makes absolutely no sense to me. Left handed zippers were created back when women were dressed by servants, and I think it's safe to say that women dress themselves nowadays, so why 5.11 decided to go back in time and change their zippers is beyond me.

Great tactical apparel and equipment Free shipping in the EU for 80+ €, free patch of the month for 125+ € and sometimes also a free gift for 175+ € orders. There is an outlet section with good deals. Sitewide discounts during 5.11 Days and Black Friday. Easy returns within 90 days. Excellent customer service.

Quality has gone downhill!!!!And they… Quality has gone downhill!!!!And they don't stand by their warranty because they know they would then be constantly replacing these poorly made pants. Never again will I buy this garbage product

Got half my order went to check on… Got half my order went to check on other item and it was cancelled on me without notification. Love their products but Im going to be looking at competitors now. So disappointed.