Compliments to Mr. Pipitone Mr. Nick Pipitone at the Virginia Beach Store, zip code 23452, presented us, a couple Mariners, with the most experienced, professional, knowledgeable, as well as sincere friendliness we rarely experience on land anymore. Please commend him with your highest honor. A very sincere thank you.

Great tactical apparel and equipment Free shipping in the EU for 80+ €, free patch of the month for 125+ € and sometimes also a free gift for 175+ € orders. There is an outlet section with good deals. Sitewide discounts during 5.11 Days and Black Friday. Easy returns within 90 days. Excellent customer service.

Shady business Well, I ordered two pairs of pants: a cheaper pair on sale and a more expensive pair. They sent two of the cheaper pair. I sent a pair back. They took over a month to issue the refund, and when they did, they refunded me for the cheaper pair. In essence, they stole 50+$ from me. They do NOT care about their customers and they couldn’t have been more clear on that point.

Horrible Customer Service! I loved my 511 side zip boots. Actually had 2 pairs but when trying to reorder them with a LEO discount the costumer service was awful. I was on the phone for over an hour where they transferred me 3 times then left me on a blank line for 20 additional mins. Because of this experience I’m ordering shoes from Bates or a different company. So sad that they promote being Law Enforcement friendly but can’t even direct one caller. I thought they would be better!

Have been a customer for 15 years Have been a customer for 15 years. Last few years I haven’t been able to get 2XL Tall Professional Polo short sleave in white and several other colors. Have tried many times— no joy. Getting frustrated with your company. Excellent shirts when i.can get them.