Loaned 5.11 my money for 3 months Bought and paid for a backpack early December but didn’t receive it. Figured Covid Blah...Blah...Blah! Not sure what has happened cause I can’t get a response from customer service. So then a few days ago mysteriously a email popped up refunding my money with no explanation. So I apparently patiently waited for almost 3 months for a refund. What a garbage company!

Great tactical apparel and equipment Free shipping in the EU for 80+ €, free patch of the month for 125+ € and sometimes also a free gift for 175+ € orders. There is an outlet section with good deals. Sitewide discounts during 5.11 Days and Black Friday. Easy returns within 90 days. Excellent customer service.

Thank you 5.11 for opening a store near… Thank you 5.11 for opening a store near me in Paramus NJ. Now I’m gonna go broke. I wanted one of everything in the store. The assortment is endless. Today I bought a tactical waterproof rain jacket. Needed it for tonight. My Columbia would get soaking wet. This jacket truly keeps me dry, drys off very quick and feels very well made and comfortable with or without a vest on. I could use it all year, just layer up during cold season. I’m a big knife collector and no one but another can understand, just one more. Amongst the 100+, I have several Fox and Spyderco Emerson Wave Folding Karambits. I’ve had my eye on some fixed blade Karambits, the 5.11 Doug Marcaida among them. The 5.11 was the cheapest and that’s what made me hesitate online. But today in store seeing it and touching it, I bought it instantly. It’s very well made, perfect size, razor sharp and more Wharncliffe style blade then typical Hawkbill which is what I wanted. The Kydex Sheath system has excellent retention and gives you six ways to carry, belt or molle. It was a no brainer. I have a list of things I want or need to update. And no, I’m not an employee. Just a gear junkie. I dare you to walk into that store and Not buy something.

Our agency ordered several 100 polos to… Our agency ordered several 100 polos to decorate in there facility. We usually use a local embellisher, but decided to give them a try, since we were ordering direct from them. It took over two months to receive our order. We were quoted 3 - 4 weeks. Their customer service had no clue when the order would be processed. When contacted the gal sounded lost and confused on when our order would ship. She estimated another week, but in reality it took 3 more weeks to ship. Use a local embellisher if you can. Just because they are a big company doesn’t mean they are better. Plus the quality of the embroidery was substandard.

Got half my order went to check on… Got half my order went to check on other item and it was cancelled on me without notification. Love their products but Im going to be looking at competitors now. So disappointed.