I have spent days and hours I will… I have spent days and hours I will never get back... Robert from customer service with no ID # and his last name is none of my business was the guy i waited three hours for a call back for SOG knive that will not fold up and is missing main rivit to hold plyers... NO RECEIPT - NO RETURN NO MATTER WHAT? wow - SOG i never liked your knives but the fact the you have no accountabilty for poorly made stuff - not me no more -

DO NOT give this company your money DO NOT give this company your money. They do not offer a repair or parts service whatsoever. I have a SOG Tac model that I bought online and have had for a few years and the internal spring broke. The blade and handle still in near perfect condition I figured I would simply order a spring for it. Wrong. According to SOG I just have myself a nice $150 wall ornament now. They told me they do not offer parts or repair service. After many complaints through email the best they could do was offer me a measly 30% off my next purchase. No thanks. I will not give this company another cent. Benchmade would have sent new springs no questions asked. Lord knows there's a million of them sitting on the manufacturing line. This company is not the same since it was bought out by another outfit.

Today just found out Today just found out The warranty from sog is not lifetime...you can check sog website...and there say they have lifetime warranty....lol That's a totally joke... I have some problem with a sog trident and powerpint Costumer service from this company is pretty bad...don't care about Costumer service... Was fan of this brand for years Now...idk This not good Costumer service I think I'm going to stay with gerber... Gerber Costumer service is top notch...

B.S customer service I bought the fasthawk and within 1 month the handle busted. I was communicating with a customer service rep and he told me that he was sending me a replacement handle and I was content. Then 4 months later still no handle and now they won't answer the DAMN phone or return emails. I will never buy another one of their products again.

Very good company! I stumbled upon this company by accident, but I was glad I did. The cheapest online prices I have found for SOG knives. A very nice $5 CNC engraving option (I had my name engraved). Fast and detailed shipping rounds out a very pleasant buying experience. I highly recommend them to anybody in the market for a good knive, and especially those looking specifically for SOG.