My Flash II SOG will not close - Never buy SOG. My Flash II SOG will not close. It's a throw out! I contacted the company and they will not fix or replace. It is barely used and not abused - none of their "warrantee rejection reasons" below relate to my care of the knife. I will never again by a SOG knife and recommend that you don't either. Here's the Company Response for my request for help: Thank you for submitting your online warranty request. We regret to inform you that your request has been denied. Our Sog warranty does not cover normal wear and tear, resharpening, damage caused by misuse, lack of normal maintenance, or disassembly. We do not have replacement parts to send out or for purchase.

SOG customer service SUCKS! I sent a knife back for warranty repair. The person I was talking to said I just have to send it back and they'd take care of it. We'll, apparently, a new company took over, or something, and when I contacted them about the status of my knife, they told me of I didn't get a return authorization number that they don't have the knife. I asked if they would just throw the package away without it, they said yes when the person that told me to just send it in and I asked if I needed a number and they said NO! So I wouldn't recommend buying SOG products if this is how customer service is now, but that's up to you!???

I bought a SOG blade once I bought a SOG blade once. Very gimmicky like the Rambo knives of the eighties. Uncomfortable in hand, handle material was terrible and a metal inlay in the handle would be awful in cold weather. Cheaply made mass production over priced crap. I didn’t even use it once I realized how low quality it was and returned it the very next day. Customer service is terrible and would not recommend SOG to anyone other then a kid just getting his first knife and wants to have that Rambo knife excitement we all felt in the eighties. Thumbs down SOG. Terrible company

The blade release jammed up inside and… The blade release jammed up inside and the blade would only shut halfway so because I forced it to shut and broke the back out a bit they told me it wouldn't be covered under warranty .the inside malfunctioned I would think that would be a defective knife and they said no can't help you.

I have spent days and hours I will… I have spent days and hours I will never get back... Robert from customer service with no ID # and his last name is none of my business was the guy i waited three hours for a call back for SOG knive that will not fold up and is missing main rivit to hold plyers... NO RECEIPT - NO RETURN NO MATTER WHAT? wow - SOG i never liked your knives but the fact the you have no accountabilty for poorly made stuff - not me no more -