I bought a brand new SOG Twitch II… I bought a brand new SOG Twitch II pocket knife with the lifetime guarantee. I've owned this knife for 4 years and the assist spring broke making it a manual opening pocket knife. SOG customer service told me because I bought this knife from eBay they will not honor the "lifetime guarantee". Beware of lifetime guarantees from SOG Knives.

SOG KNIVES UK. GREAT STORE. Ordered a SOG SEAL XR from SOG UK (for camping purposes). Amazing top quality iconic knife. Speedy, safe and age confirmed delivery because of 'UK Knife Laws' and 1st class customer service from James Edonser. Easy to use website with great products and prices. Shipping and tracking emails received. I would definitely recommend the UK store. I'm buying again. Do not let any bad SOG USA reviews below put you off buying from the UK store. A very pleased UK customer. ⭐️⭐️⭐️⭐️⭐️

Don't buy a SOG Don't trust this company, I bought a SOG while in the US. Th equality is questionable, the blades were blunt the file is fake and the pliers mechanism is crunchy. Several tries to contact the company have gotten me nowhere, they don't respond to email or their own contact page. they have been described as "shady " in another review but they have long passed that, they are just trading on the name and taking money for nothing but cheap tat.

SOG Multi-Tool POWER LOCK I've had my SOG Multi-Tool POWER LOCK EOD - BLACK, V-CUTTER for a couple years now and after heavy use had damaged the pliers. I notified SOG and they not only responded immediately but they sent me new plier parts free of charge the very next day. I'm super impressed with SOG customer service!! I would recommend their products to everyone! Thanks again. ~Nick~

Waranty not worth the paper it was written on. Apperantly they have been bought by a company galled GSM group. My SOG powerlock needs a little love so i called them up. The original warranty stated that sog of course covers manufacturer defects. They also stated that their lifetime warranty also covered labor and that they would adjust ot and replace any broken tools in it for life. GSM now says they "only have to honor the warranty as it was when it was sold" then refuse to do anything because they say it was "normal wear and tear" and offer a discount on a new tool. So basically, they do NOT honor the original warranty. (And its mot like i wasn't prepared to pay for the broken pieces)