George Whitten
GBI've been a SOG knife owner for over 10… I've been a SOG knife owner for over 10 years. From my first Trident to the latest Trident, I have purchased 6 knives, 2 keychains and a tabletop sharpener. All are first rate quality especially the USA made OTS Automatic I bought last year from SMKW in Sevierville, TN. Saving my mad money for their OTF Automatic.
Nicholas Soroka
GBSOG Multi-Tool POWER LOCK I've had my SOG Multi-Tool POWER LOCK EOD - BLACK, V-CUTTER for a couple years now and after heavy use had damaged the pliers. I notified SOG and they not only responded immediately but they sent me new plier parts free of charge the very next day. I'm super impressed with SOG customer service!! I would recommend their products to everyone! Thanks again. ~Nick~
NHpro
GBI bought a brand new SOG Twitch II… I bought a brand new SOG Twitch II pocket knife with the lifetime guarantee. I've owned this knife for 4 years and the assist spring broke making it a manual opening pocket knife. SOG customer service told me because I bought this knife from eBay they will not honor the "lifetime guarantee". Beware of lifetime guarantees from SOG Knives.
Greg Cress
GBSOG customer service SUCKS! I sent a knife back for warranty repair. The person I was talking to said I just have to send it back and they'd take care of it. We'll, apparently, a new company took over, or something, and when I contacted them about the status of my knife, they told me of I didn't get a return authorization number that they don't have the knife. I asked if they would just throw the package away without it, they said yes when the person that told me to just send it in and I asked if I needed a number and they said NO! So I wouldn't recommend buying SOG products if this is how customer service is now, but that's up to you!???
Sean
GBSOG KNIVES UK. GREAT STORE. Ordered a SOG SEAL XR from SOG UK (for camping purposes). Amazing top quality iconic knife. Speedy, safe and age confirmed delivery because of 'UK Knife Laws' and 1st class customer service from James Edonser. Easy to use website with great products and prices. Shipping and tracking emails received. I would definitely recommend the UK store. I'm buying again. Do not let any bad SOG USA reviews below put you off buying from the UK store. A very pleased UK customer. ⭐️⭐️⭐️⭐️⭐️