Adam
GBB.S customer service I bought the fasthawk and within 1 month the handle busted. I was communicating with a customer service rep and he told me that he was sending me a replacement handle and I was content. Then 4 months later still no handle and now they won't answer the DAMN phone or return emails. I will never buy another one of their products again.
Greg Cress
GBSOG customer service SUCKS! I sent a knife back for warranty repair. The person I was talking to said I just have to send it back and they'd take care of it. We'll, apparently, a new company took over, or something, and when I contacted them about the status of my knife, they told me of I didn't get a return authorization number that they don't have the knife. I asked if they would just throw the package away without it, they said yes when the person that told me to just send it in and I asked if I needed a number and they said NO! So I wouldn't recommend buying SOG products if this is how customer service is now, but that's up to you!???
Sean
GBSOG KNIVES UK. GREAT STORE. Ordered a SOG SEAL XR from SOG UK (for camping purposes). Amazing top quality iconic knife. Speedy, safe and age confirmed delivery because of 'UK Knife Laws' and 1st class customer service from James Edonser. Easy to use website with great products and prices. Shipping and tracking emails received. I would definitely recommend the UK store. I'm buying again. Do not let any bad SOG USA reviews below put you off buying from the UK store. A very pleased UK customer. ⭐️⭐️⭐️⭐️⭐️
George Whitten
GBI've been a SOG knife owner for over 10… I've been a SOG knife owner for over 10 years. From my first Trident to the latest Trident, I have purchased 6 knives, 2 keychains and a tabletop sharpener. All are first rate quality especially the USA made OTS Automatic I bought last year from SMKW in Sevierville, TN. Saving my mad money for their OTF Automatic.
JC
GBToday just found out Today just found out The warranty from sog is not lifetime...you can check sog website...and there say they have lifetime warranty....lol That's a totally joke... I have some problem with a sog trident and powerpint Costumer service from this company is pretty bad...don't care about Costumer service... Was fan of this brand for years Now...idk This not good Costumer service I think I'm going to stay with gerber... Gerber Costumer service is top notch...