Sean
GBSOG KNIVES UK. GREAT STORE. Ordered a SOG SEAL XR from SOG UK (for camping purposes). Amazing top quality iconic knife. Speedy, safe and age confirmed delivery because of 'UK Knife Laws' and 1st class customer service from James Edonser. Easy to use website with great products and prices. Shipping and tracking emails received. I would definitely recommend the UK store. I'm buying again. Do not let any bad SOG USA reviews below put you off buying from the UK store. A very pleased UK customer. ⭐️⭐️⭐️⭐️⭐️
Terry Malone
GBI spoke with 4 different customer… I spoke with 4 different customer service people and each one said “we are working on our customer support “. They said it takes 21 business days to refund my money on an item they advertised but didn’t say it would take 4 months to ship. Stay away. There are better companies to buy from. It is going to take a month to get my refund.
Jeffrey Mandel
GBBuyer Beware!!! Horrible company!! The company took an order for merchandise that was not in stock. There’s an extended back order with no anticipated date of delivery. When I called to cancel the order they told me 21 days to get my refund. What a scam! Most reputable companies don’t charge your account until the merchandise is ready to ship.
CHARLES CALDWELL
GBMy Flash II SOG will not close - Never buy SOG. My Flash II SOG will not close. It's a throw out! I contacted the company and they will not fix or replace. It is barely used and not abused - none of their "warrantee rejection reasons" below relate to my care of the knife. I will never again by a SOG knife and recommend that you don't either. Here's the Company Response for my request for help: Thank you for submitting your online warranty request. We regret to inform you that your request has been denied. Our Sog warranty does not cover normal wear and tear, resharpening, damage caused by misuse, lack of normal maintenance, or disassembly. We do not have replacement parts to send out or for purchase.
JC
GBToday just found out Today just found out The warranty from sog is not lifetime...you can check sog website...and there say they have lifetime warranty....lol That's a totally joke... I have some problem with a sog trident and powerpint Costumer service from this company is pretty bad...don't care about Costumer service... Was fan of this brand for years Now...idk This not good Costumer service I think I'm going to stay with gerber... Gerber Costumer service is top notch...