Will not answer phone Will not answer phone! Warranty means nothing.would not buy any thing from this company, shame!

Buyer Beware!!! Horrible company!! The company took an order for merchandise that was not in stock. There’s an extended back order with no anticipated date of delivery. When I called to cancel the order they told me 21 days to get my refund. What a scam! Most reputable companies don’t charge your account until the merchandise is ready to ship.

I recently purchased a SOG SEAL XR… I recently purchased a SOG SEAL XR fixed knife from SOG. The knife is excellent and it would hold up in a combat situation. The sheath is another matter all together. SOG's kydex sheath's are made in China. If the sheath is inferior in quality to what it carries, then it will fail under stress. If SOG is going to advertise their knives are made in the United States then they should also convey their sheath's are made in a communist country; a country that makes inferior products! Your selling your knives to active duty personnel, veterans, etc... For a $300.00 knife you would think everything would be of the highest quality. Not a company saving a few dollars on a sheath because their cheaper to make in a communist country. Those dollars your saving could lead up to the sheath failing when a veteran or police officer needs it the most! The customer service for SOG is not great either. I waited for a call back for 2.5 hours. They have no problem with taking your money immediately, but the return policy is time consuming and you have to pay to return their knive's and piece of s..t sheath's. I give SOG customer service and their products 0 stars. Thomas Eddings Retired USMC Martial artist 45 years.

B.S customer service I bought the fasthawk and within 1 month the handle busted. I was communicating with a customer service rep and he told me that he was sending me a replacement handle and I was content. Then 4 months later still no handle and now they won't answer the DAMN phone or return emails. I will never buy another one of their products again.

I spoke with 4 different customer… I spoke with 4 different customer service people and each one said “we are working on our customer support “. They said it takes 21 business days to refund my money on an item they advertised but didn’t say it would take 4 months to ship. Stay away. There are better companies to buy from. It is going to take a month to get my refund.