Adam
GBB.S customer service I bought the fasthawk and within 1 month the handle busted. I was communicating with a customer service rep and he told me that he was sending me a replacement handle and I was content. Then 4 months later still no handle and now they won't answer the DAMN phone or return emails. I will never buy another one of their products again.
Tim M
GBWill not answer phone Will not answer phone! Warranty means nothing.would not buy any thing from this company, shame!
Daryl Hicks
SAI bought a SOG blade once I bought a SOG blade once. Very gimmicky like the Rambo knives of the eighties. Uncomfortable in hand, handle material was terrible and a metal inlay in the handle would be awful in cold weather. Cheaply made mass production over priced crap. I didn’t even use it once I realized how low quality it was and returned it the very next day. Customer service is terrible and would not recommend SOG to anyone other then a kid just getting his first knife and wants to have that Rambo knife excitement we all felt in the eighties. Thumbs down SOG. Terrible company
Greg Cress
GBSOG customer service SUCKS! I sent a knife back for warranty repair. The person I was talking to said I just have to send it back and they'd take care of it. We'll, apparently, a new company took over, or something, and when I contacted them about the status of my knife, they told me of I didn't get a return authorization number that they don't have the knife. I asked if they would just throw the package away without it, they said yes when the person that told me to just send it in and I asked if I needed a number and they said NO! So I wouldn't recommend buying SOG products if this is how customer service is now, but that's up to you!???
Sean
GBSOG KNIVES UK. GREAT STORE. Ordered a SOG SEAL XR from SOG UK (for camping purposes). Amazing top quality iconic knife. Speedy, safe and age confirmed delivery because of 'UK Knife Laws' and 1st class customer service from James Edonser. Easy to use website with great products and prices. Shipping and tracking emails received. I would definitely recommend the UK store. I'm buying again. Do not let any bad SOG USA reviews below put you off buying from the UK store. A very pleased UK customer. ⭐️⭐️⭐️⭐️⭐️