George Whitten
GBI've been a SOG knife owner for over 10… I've been a SOG knife owner for over 10 years. From my first Trident to the latest Trident, I have purchased 6 knives, 2 keychains and a tabletop sharpener. All are first rate quality especially the USA made OTS Automatic I bought last year from SMKW in Sevierville, TN. Saving my mad money for their OTF Automatic.
Terry Malone
GBI spoke with 4 different customer… I spoke with 4 different customer service people and each one said “we are working on our customer support “. They said it takes 21 business days to refund my money on an item they advertised but didn’t say it would take 4 months to ship. Stay away. There are better companies to buy from. It is going to take a month to get my refund.
JC
GBToday just found out Today just found out The warranty from sog is not lifetime...you can check sog website...and there say they have lifetime warranty....lol That's a totally joke... I have some problem with a sog trident and powerpint Costumer service from this company is pretty bad...don't care about Costumer service... Was fan of this brand for years Now...idk This not good Costumer service I think I'm going to stay with gerber... Gerber Costumer service is top notch...
CHARLES CALDWELL
GBMy Flash II SOG will not close - Never buy SOG. My Flash II SOG will not close. It's a throw out! I contacted the company and they will not fix or replace. It is barely used and not abused - none of their "warrantee rejection reasons" below relate to my care of the knife. I will never again by a SOG knife and recommend that you don't either. Here's the Company Response for my request for help: Thank you for submitting your online warranty request. We regret to inform you that your request has been denied. Our Sog warranty does not cover normal wear and tear, resharpening, damage caused by misuse, lack of normal maintenance, or disassembly. We do not have replacement parts to send out or for purchase.
Dissatisfied
GBDon't buy a SOG Don't trust this company, I bought a SOG while in the US. Th equality is questionable, the blades were blunt the file is fake and the pliers mechanism is crunchy. Several tries to contact the company have gotten me nowhere, they don't respond to email or their own contact page. they have been described as "shady " in another review but they have long passed that, they are just trading on the name and taking money for nothing but cheap tat.