Very good company! I stumbled upon this company by accident, but I was glad I did. The cheapest online prices I have found for SOG knives. A very nice $5 CNC engraving option (I had my name engraved). Fast and detailed shipping rounds out a very pleasant buying experience. I highly recommend them to anybody in the market for a good knive, and especially those looking specifically for SOG.

I have spent days and hours I will… I have spent days and hours I will never get back... Robert from customer service with no ID # and his last name is none of my business was the guy i waited three hours for a call back for SOG knive that will not fold up and is missing main rivit to hold plyers... NO RECEIPT - NO RETURN NO MATTER WHAT? wow - SOG i never liked your knives but the fact the you have no accountabilty for poorly made stuff - not me no more -

Waranty not worth the paper it was written on. Apperantly they have been bought by a company galled GSM group. My SOG powerlock needs a little love so i called them up. The original warranty stated that sog of course covers manufacturer defects. They also stated that their lifetime warranty also covered labor and that they would adjust ot and replace any broken tools in it for life. GSM now says they "only have to honor the warranty as it was when it was sold" then refuse to do anything because they say it was "normal wear and tear" and offer a discount on a new tool. So basically, they do NOT honor the original warranty. (And its mot like i wasn't prepared to pay for the broken pieces)

SOG customer service SUCKS! I sent a knife back for warranty repair. The person I was talking to said I just have to send it back and they'd take care of it. We'll, apparently, a new company took over, or something, and when I contacted them about the status of my knife, they told me of I didn't get a return authorization number that they don't have the knife. I asked if they would just throw the package away without it, they said yes when the person that told me to just send it in and I asked if I needed a number and they said NO! So I wouldn't recommend buying SOG products if this is how customer service is now, but that's up to you!???

SOG Multi-Tool POWER LOCK I've had my SOG Multi-Tool POWER LOCK EOD - BLACK, V-CUTTER for a couple years now and after heavy use had damaged the pliers. I notified SOG and they not only responded immediately but they sent me new plier parts free of charge the very next day. I'm super impressed with SOG customer service!! I would recommend their products to everyone! Thanks again. ~Nick~