Terrible service from Green Thumb (Stevenage) I had a scarification done by this company 11/9/23 large areas of the lawn has not been touched. I am very dissapointed. Even though they returned to assess their work and acknowledged that the scarification was poor. They said they would reschedule however their manager refused and is demanding payment for their poor work and will charge again if I want them to correct their poor work.

REVIEW OF LAWN Dave and Lewis [ Maidstone Branch] under took their first visit of the year.It is the first time any firm has described in detail what was happening to the lawn in a very constructive pleasant manner.Also it was helpful to understand what to do and why. Talked in a knowledgeable and honest manner about the level of support that would be help. Good experience.

Customer Service utterly useless We live in the New Forest and have used them over the past 3 years. They tell us, invariably at short notice, that they are sending someone to provide a treatment that we have never requested, and when we tell them we don’t want it they reschedule the same treatment! At the moment in March they are trying to provide us with an Autumn feed for our lawn when we have repeatedly asked for moss killing and a spring feed with weedkiller. I just can’t stand this incompetence any longer.

Lee from Banbury branch We have had several visits by Lee from Banbury branch of GreenThumb. He’s always responsive, cheerful and full of knowledge about how to treat our lawn. Highly recommend.

Lawn Looking Good at Last We moved into a new home 2 years ago. After a year it was clear the developers couldn't get the lawn near where we wanted it so we called in the experts. Green Thumb primarily through their representative, Stephen Vicat, have helped us get a real lawn. The task was massive with part of the lawn ravaged by leather jackets and jackdaws and the rest very patchy at best. Steve is full of useful advice and guidance and has made a big difference. We have had a few occasions where head office have given us inconsistent or wrong advice but overall Green Thumb have done a good job so 4 stars to Green Thumb and certainly 5 stars to Steve.