Bandits I was presented with a price increase of 89% (to cover their increased costs!) so for me it was a no brainer to cancel. Companies that treat their loyal customers like this don't last very long. Mark my words - they will go bust.

Great customer service We have used Green Thumb since moving into a new house 3 years ago. We have recently had problems with our lawns due to Red thread lawn disease. They came out within 24 hours to review and then offered a free treatment as we are valued customers. What great customer service and would highly recommend the company.

Terrible service from Green Thumb (Stevenage) I had a scarification done by this company 11/9/23 large areas of the lawn has not been touched. I am very dissapointed. Even though they returned to assess their work and acknowledged that the scarification was poor. They said they would reschedule however their manager refused and is demanding payment for their poor work and will charge again if I want them to correct their poor work.

Costs versus Benefits I am a senior citizen and I have relied on Green Thumb for many years However, we have seen both foxes as well as badgers repeatedly destroy our lawn, even after expensive pest control treatments I could not recommend Green Thumb, if you live in a rural area where animals are likely to be present I have also paid for lawn scarifying to prevent the growth of moss but GT just bag the debris and leave the customer to dispose of the bags. Difficult for a senior citizen who is no longer driving! Ultimately the cost of the service far outweighed any visible benefits so I closed the account.

I have been using green thumb Romsey… I work at a Churchill retirement Lodge in Lymington and have large grounds and have been using green thumb from Romsey since February and have been extremely pleased with the results after using their services. My grass has improved significantly and looks lush and green even after the extreme heat that we had. The customer service side is also exceptional and a pleasure to speak to the office team and the team on the ground are always polite and do a great job.