I signed up for a monthly subscription… I signed up for a monthly subscription before checking Trustpilot reviews and also the main google reviews are not showing and thats worrying, have they been hidden? Maybe worth reading the reviews on Green Thumb first. Spoke to the owner of this franchise with a hope for reassurance and so disappointed. Be careful before proceeding. Got an email from Gill - Customer Relations Coordinator. The response was terrible and no offer of how things could be put right or any type of reassurance. Please go on Trustpilot and read all the negative reviews. I think they have hidden there main website google reviews and the only reason would be because of soo many negative. Do the maths they are charging a fortune to pop round for no more than 15 mins at a time.

Bandits I was presented with a price increase of 89% (to cover their increased costs!) so for me it was a no brainer to cancel. Companies that treat their loyal customers like this don't last very long. Mark my words - they will go bust.

Michael from Green Thumb Epsom Michael from Green Thumb Epsom,came and did a hollow-tine aeration and treatment today. Michael was punctual and very friendly. He did a brilliant job. I would highly recommend him. We’re very happy with his service.

Lawn Looking Good at Last We moved into a new home 2 years ago. After a year it was clear the developers couldn't get the lawn near where we wanted it so we called in the experts. Green Thumb primarily through their representative, Stephen Vicat, have helped us get a real lawn. The task was massive with part of the lawn ravaged by leather jackets and jackdaws and the rest very patchy at best. Steve is full of useful advice and guidance and has made a big difference. We have had a few occasions where head office have given us inconsistent or wrong advice but overall Green Thumb have done a good job so 4 stars to Green Thumb and certainly 5 stars to Steve.

Great customer service We have used Green Thumb since moving into a new house 3 years ago. We have recently had problems with our lawns due to Red thread lawn disease. They came out within 24 hours to review and then offered a free treatment as we are valued customers. What great customer service and would highly recommend the company.