Great customer service We have used Green Thumb since moving into a new house 3 years ago. We have recently had problems with our lawns due to Red thread lawn disease. They came out within 24 hours to review and then offered a free treatment as we are valued customers. What great customer service and would highly recommend the company.

Terrible service from Green Thumb (Stevenage) I had a scarification done by this company 11/9/23 large areas of the lawn has not been touched. I am very dissapointed. Even though they returned to assess their work and acknowledged that the scarification was poor. They said they would reschedule however their manager refused and is demanding payment for their poor work and will charge again if I want them to correct their poor work.

Great job by Darren! Darren came to do our Spring treatment this week. He has been to us a few times before and is always extremely friendly and does an amazingly professional job! All the staff at Green Thumb are so helpful and friendly and a real credit to the company!

Costs versus Benefits I am a senior citizen and I have relied on Green Thumb for many years However, we have seen both foxes as well as badgers repeatedly destroy our lawn, even after expensive pest control treatments I could not recommend Green Thumb, if you live in a rural area where animals are likely to be present I have also paid for lawn scarifying to prevent the growth of moss but GT just bag the debris and leave the customer to dispose of the bags. Difficult for a senior citizen who is no longer driving! Ultimately the cost of the service far outweighed any visible benefits so I closed the account.

Service with a smile Steve came by while we were away and lawns were covered in leaves...normally leave clean and ready...he spent 20 minutes blowing these away and continued the treatment. No note, no comment and when we saw him today for our next treatment he made no mention until I thanked him. Great ambassador alongside Gill in office who is my guardian angel when I need to change visits etc. Jmaes