Terrible service from Green Thumb (Stevenage) I had a scarification done by this company 11/9/23 large areas of the lawn has not been touched. I am very dissapointed. Even though they returned to assess their work and acknowledged that the scarification was poor. They said they would reschedule however their manager refused and is demanding payment for their poor work and will charge again if I want them to correct their poor work.

ASHBY BRANCH SCAMMERS ASHBY BRANCH - THESE SCAMMERS OWE ME MONEY! They don’t answer my emails - a bit different when I cancelled my treatment plan - their manager was ringing me constantly in a threatening manner even though I had email confirmation that they would put my plan on hold. WOULD NEVER RECOMMEND THESE COWBOYS

Sour taste Every appointment was rebooked, the cost went up before any improvement was seen, the front and middle lawns were in a worse condition after the last treatment, they had no solution to dogs using a lawn, and finally after we cancelled, my last chat with them was “ you will be reimbursed for any over payments” they called one time after that but I was busy and finally we got a rude e-mail today saying we actually owed £40 and they were taking us to court, we paid immediately, but it has left a sour taste. Read a gardening book and buy some weed and feed. It’s cheaper.

I have had numerous issues with this… I have had numerous issues with this company. I paid by monthly direct debit for their annual Standard service. Even so there were frequent missed treatments and visits with no notification or reasons given. I threatend to leave last year but was persuaded to give them a second chance and they would reduce a re seeding charge by 25% to cover the missed appointments. The reseeding took place last week I was invoiced with no indication on how to pay, I phoned and was told bank details would be sent to me, at the same time I asked if I should cover the area with Horticultural Fleece as the pigeons were having a feast. The answer was I don't know ( this is the expert in lawn care ) I'll get someone to call you, 8 days later still waiting. Cancelled today via mobile message service. The management of the Canterbury Franchise is very poor but the operatives were friendly and helpfull. experienced.

Super cheerful service Kaleigh from Green Thumb Croydon came and treated our lawn yesterday. She is always cheerful, despite all the recent wet weather, and keeps us informed of what she has done and what she will do on her next visit. Great service, thanks Kaleigh.