John
GBTimeliness/response time to my query Timeliness/response time to my query. Ability to answer my questions.
Jai
GBIt took almost 3 weeks and multiple… It took almost 3 weeks and multiple phone calls to get my Minitab license activated. very poor customer service. Was almost ready to ditch it and do the analysis in Python.
Diego
CLYou are the worst software supplier You are the worst software supplier. Longer time for enterprise purchase or companies which work with purchase orders. They provide you a Subscription ID to renew the license, but they don't know what that is and if you ask then they never respond. So disappointed with the service.
Christopher
GBThe best stats package The best stats package, I used while doing master black belt projects. Easy to use, great help materials, works well with MS office. Though quite expensive
Michael
DEcompetent support competent support, but actually the setup process for minitab and additional modules is a bit weird - without help a correct setup was not possible for me. N.B. I am Minitab user since 1997...