Michael
DEcompetent support competent support, but actually the setup process for minitab and additional modules is a bit weird - without help a correct setup was not possible for me. N.B. I am Minitab user since 1997...
Giacomo
ITExcellent software Excellent software. Nice the procedure to switch the licence when you change laptop. The drawback: it is expensive.
Beryl
CNHelp reminder easy to find Some function are very useful, however too much function are easy to forget and longtime no use. If help reminders could be easy to show, it will be better.
John
GBTimeliness/response time to my query Timeliness/response time to my query. Ability to answer my questions.
Jai
GBIt took almost 3 weeks and multiple… It took almost 3 weeks and multiple phone calls to get my Minitab license activated. very poor customer service. Was almost ready to ditch it and do the analysis in Python.