Michael
DEcompetent support competent support, but actually the setup process for minitab and additional modules is a bit weird - without help a correct setup was not possible for me. N.B. I am Minitab user since 1997...
Serge
LUSam from Customer Service Benelux… Sam from Customer Service Benelux (based in Amsterdam) made all the difference for my particular case.
John
GBTimeliness/response time to my query Timeliness/response time to my query. Ability to answer my questions.
Bernice
GBVery well explained Very well explained, excellent tools. I just think I need to go through a more detailed basic training. I had it several times throughout my Six Sigma training but did not apply it every day. I just need a refresher.
Sheryl
NLGreat Service Great Service! Cody and Kristin were attentive and promptly answered our questions as we navigated our (internal) purchasing maze. Now that we're implementing, Jose has been right there to assist! and using the web portal to manage licenses is BRILLIANT. well done!