Sheryl
NLGreat Service Great Service! Cody and Kristin were attentive and promptly answered our questions as we navigated our (internal) purchasing maze. Now that we're implementing, Jose has been right there to assist! and using the web portal to manage licenses is BRILLIANT. well done!
Beryl
CNHelp reminder easy to find Some function are very useful, however too much function are easy to forget and longtime no use. If help reminders could be easy to show, it will be better.
Celina
CNIt's not wrong, it's the opportunity There's nothing went wrong, don't worry.If there's anything out of work, maybe he want to tell us which we should attention and focus, it's not only the risk but also the opportunity. Because we are here to find and try to solve it together.
John
GBTimeliness/response time to my query Timeliness/response time to my query. Ability to answer my questions.
Jai
GBIt took almost 3 weeks and multiple… It took almost 3 weeks and multiple phone calls to get my Minitab license activated. very poor customer service. Was almost ready to ditch it and do the analysis in Python.