Syncing issues Hector was a great help in resyncing my classes. We use clever for single sign-on purposes and the sync had some student names, student ids, and then some not showing any time of identifiable information. Hector helped get everything correct in about 24 hours. I really appreciate all the help and quick/great customer service.

Fantastic Customer Support Hector was prompt in fixing the issue I was having. He also went into detail on how to avoid the issue in the future. Now I know to add additional instructions for the students on what not to do when signing up.

Horrible Horrible website! I'm doing the "coding essentials" bit right now and it explains NOTHING, at least barely anything! My mother could explain it better, and she doesn't even work with code!

What a great team - I had issues with some emails being doubled-up I had some issues with some email addresses not allowing me to enter some students into my typing.com classrooms. The typing.com team quickly took care of the issue, and I mean quickly. I have used typing.com for our classroom for eight years now and can honestly say that my students have fun using it and experience a definite improvement in key entry (typing) skills - typing speed and accuracy. Thanks guys!!

How to videos is not support for breaks in service. After repeated emails back and forth with support including screen captures to resolve an issue, I keep getting sent how to videos. Failure to read thoroughly the issue is rampant in the support department that I have worked with. So far, several of the premium functions fail such as the real time activity monitor and the assignments functions. The only real reason to pay for this is to remove advertisements.