Tried to take money from my credit card… Tried to take money from my credit card never signed up with them and never even heard of them. Asked for information of who signed up and used my credit card they said they have no information, which they must have if someone signed up. Absolutely disgusting company just lie and claim they can’t help you after trying to defraud my credit card. Beware

Unsettling Practices and Shallow Content Masterclass.com is already overpriced for what you get. Even the best masterclasses leave you wanting more as they only cover basic concepts and never delve into practical applications. As of the last few years, masterclass.com has suffered from severe bloat, adding numerous 'masterclasses' about things like opinions, identity, mental states, and other abstract concepts that aren't practicable skills. My review would probably have been around 3 stars if it wasn't for my recent exchange with customer support. I forgot to cancel my subscription and so I was understandably charged for another year. Immediately after I received the subscription renewal email I reached out to customer support to ask for a refund and to close my account. To my surprise they would not refund me. This is extremely unsettling and speaks volumes about the character of the business. They have no tolerance for mistakes and as such capitalize on these mistakes. If you are reading this I urge you not to subscribe. If you are interested in learning something new you will find more information for free on youtube. Personal 1-1 lessons from a local instructor will be more beneficial than anything you can get from this service.

Beware! Scam! Scam! You can never cancel your subscription. I made my subscription for my first year and I didn't like it so I decided to not renew. The following year they took the money, which I understand as I didn't actively cancel my subscription. So after they took the money I tried to cancel my subscription and you just can't. They refer you to a fake page that doesn't exist where you theoretically cancel your membership, but it literally doesn't exist. I reached out to customer support and they just kept asking for requests to make it difficult. I eventually called my bank and blocked this horrible website and reported it to the fraud department.

I have tried to pay for Masterclass but… I have tried to pay for Masterclass but it doesn't accept my Visa card. I contacted them before and no response.

Absolute charlatans that like others… Absolute charlatans that like others have said before make it impossible to cancel. Have an email confirmation saying your renewal fee won't be taken, it was and now 5 emails to customers services later and still no reply. Based on other reviews below I hold out little hope of seeing this substantial amount of money again. Disgusting.