Richie Palys
GBUnsettling Practices and Shallow Content Masterclass.com is already overpriced for what you get. Even the best masterclasses leave you wanting more as they only cover basic concepts and never delve into practical applications. As of the last few years, masterclass.com has suffered from severe bloat, adding numerous 'masterclasses' about things like opinions, identity, mental states, and other abstract concepts that aren't practicable skills. My review would probably have been around 3 stars if it wasn't for my recent exchange with customer support. I forgot to cancel my subscription and so I was understandably charged for another year. Immediately after I received the subscription renewal email I reached out to customer support to ask for a refund and to close my account. To my surprise they would not refund me. This is extremely unsettling and speaks volumes about the character of the business. They have no tolerance for mistakes and as such capitalize on these mistakes. If you are reading this I urge you not to subscribe. If you are interested in learning something new you will find more information for free on youtube. Personal 1-1 lessons from a local instructor will be more beneficial than anything you can get from this service.
Lucy Rawson
GBAbsolute charlatans that like others… Absolute charlatans that like others have said before make it impossible to cancel. Have an email confirmation saying your renewal fee won't be taken, it was and now 5 emails to customers services later and still no reply. Based on other reviews below I hold out little hope of seeing this substantial amount of money again. Disgusting.
Consumer
GBConsumers Beware! Masterclass will not allow refund if a gift is “redeemed” which means just accessing the site means you are stuck even if no class is opened. I asked to cancel the gift after 10 mins on the site - never opened a lecture - refused simply because gift was “redeemed.” Master Class replied claiming that I am working with them to resolve the problem. That is false. I submitted this review only after refund was refused. Nothing is pending.
peter philippe weiss
CHi am absolutely excited! i am absolutely excited about masterclass! i find real masters talking about their excellence. it’s a stunning quality of knowledge.
Nicola Stokes
GBTried to take money from my credit card… Tried to take money from my credit card never signed up with them and never even heard of them. Asked for information of who signed up and used my credit card they said they have no information, which they must have if someone signed up. Absolutely disgusting company just lie and claim they can’t help you after trying to defraud my credit card. Beware