Consumers Beware! Masterclass will not allow refund if a gift is “redeemed” which means just accessing the site means you are stuck even if no class is opened. I asked to cancel the gift after 10 mins on the site - never opened a lecture - refused simply because gift was “redeemed.” Master Class replied claiming that I am working with them to resolve the problem. That is false. I submitted this review only after refund was refused. Nothing is pending.

i am absolutely excited! i am absolutely excited about masterclass! i find real masters talking about their excellence. it’s a stunning quality of knowledge.

I was charged $240 CAD when I shouldn’t… I was charged $240 CAD when I shouldn’t have been; I called Customer Service and honestly expected a long drawn out argument but the agent I spoke to understood what had happened and didn’t argue at all, he just said a refund would be issued in 5-10 business days. The full amount was actually refunded and deposited into my bank account within 30 minutes. I was so relieved! I do agree it’s impossible to cancel a trial, I couldn’t find a way either like some others are saying. I haven’t been with MC long enough for an opinion of the company but the CS agent I dealt with was wonderful.

Tried to take money from my credit card… Tried to take money from my credit card never signed up with them and never even heard of them. Asked for information of who signed up and used my credit card they said they have no information, which they must have if someone signed up. Absolutely disgusting company just lie and claim they can’t help you after trying to defraud my credit card. Beware

I have tried to pay for Masterclass but… I have tried to pay for Masterclass but it doesn't accept my Visa card. I contacted them before and no response.