Jessica Macias
GBThey will auto-renew you an outrageous… They will auto-renew you an outrageous amount of $250 without proper notice. I used this platform one time. Stay away from this company, they love to steal their customers money.
A.K
GBThey have charged me for two years even… They have charged me for two years even after receiving my emails with cancellation requests. Even after contacting them a couple of minutes after the automated payment, they refuse to cancel my profile and refund the money. Ignorant and greedy company.
Sherif Alaa
NLBeware! Scam! Scam! You can never cancel your subscription. I made my subscription for my first year and I didn't like it so I decided to not renew. The following year they took the money, which I understand as I didn't actively cancel my subscription. So after they took the money I tried to cancel my subscription and you just can't. They refer you to a fake page that doesn't exist where you theoretically cancel your membership, but it literally doesn't exist. I reached out to customer support and they just kept asking for requests to make it difficult. I eventually called my bank and blocked this horrible website and reported it to the fraud department.
MGardener
GBThe masterclasses are like bitesize… The masterclasses are like bitesize info documentaries with only top-level information. Its ok but you are not going to get real detail, very light touch. I think if Masterclass were confident enough to give customers a taster course, they would probably get better reviews because their audience would be more aligned. It’s very magazine style that alludes to more meaningful content. Guessing that’s the need for the lack of transparently and gotch on renewal charges after a years signup. Sadly not for me.
Jessy Mathault
CADeceitful company Wife bought Masterclass last year. Watched a few short series. Forgot about it due to the limited interesting content. She bought it at a discount "buy 1, get 2". We've tried to redeem that 2nd membership. Only got errors from the website. Funny thing, I receive an email the day after the 2nd "free" membership that we never were able to activate to tell me they've fixed the issue and now it should work. At that point, we can't activate it and support will not do anything about this. If you ask me, this is intentional and really just a deceitful marketing scheme. Overall, too expensive for the limited amount of short interesting content. Will not touch again and recommend you do the same.