I was charged $240 CAD when I shouldn’t… I was charged $240 CAD when I shouldn’t have been; I called Customer Service and honestly expected a long drawn out argument but the agent I spoke to understood what had happened and didn’t argue at all, he just said a refund would be issued in 5-10 business days. The full amount was actually refunded and deposited into my bank account within 30 minutes. I was so relieved! I do agree it’s impossible to cancel a trial, I couldn’t find a way either like some others are saying. I haven’t been with MC long enough for an opinion of the company but the CS agent I dealt with was wonderful.

Expansive Yet Worthy MasterClass has revolutionised online learning with its unique approach. I must admit I completely switched to this platform instead of researching other popular and free platforms about the topic I want to educate myself. And one can find a class on almost every subject. The quality is overal good, but there were some classes that it’s not their place to be here. Anyway, this is a subjective thin so I forgive this flaw. Maybe the same classes other people will find them useful. The downside, however, is the hefty price tag.🙁

Woke Overload I found a few classes I loved, by people who are top notch at what they do and terrific at teaching it. However just a few. Masterclass is shamelessly "woke" - and I'm saying this as someone who's never been a conservative or voted Republican. MC offers a class on how to succesfully perform womanface (how admirable!), a class from Bill Clinton, and others from luminaries across the corporate media and academic liberal spectrum. Not a single thought leader who has a background or viewpoint that incompatible with predominant woke ideology. The few classes I liked weren't ideological at all, just great teachers.

Beware the gift that keeps on taking! A couple of years ago we were gifted a masterclass subscription. We were not particularly interested but apparently signed up for a couple of courses that we never viewed. To sign up we had to enter a credit card and for three years were charged $180/year though we never used the service. The charges hit at the first of the year and - our bad - we did not review the cc statements and the charges were included in same statements as our holiday spending. This year we saw the charge, challenged it and Masterclass refunded this year's charge and canceled the auto renewal. Masterclass refused to refund the prior years' charges.

Consumers Beware! Masterclass will not allow refund if a gift is “redeemed” which means just accessing the site means you are stuck even if no class is opened. I asked to cancel the gift after 10 mins on the site - never opened a lecture - refused simply because gift was “redeemed.” Master Class replied claiming that I am working with them to resolve the problem. That is false. I submitted this review only after refund was refused. Nothing is pending.