peter philippe weiss
CHi am absolutely excited! i am absolutely excited about masterclass! i find real masters talking about their excellence. it’s a stunning quality of knowledge.
Sandro
CZHigh production quality, but the rest is meh. Fraudulent offers (if you buy during a 2 for 1 Promo there is no money back guarantee). The support team has horrible response times and refuses to create viable invoices. EDIT: After writing this review, Masterclass refunded the money. I respect this, but it's a pity you have to write a bad review first.
Lucy Rawson
GBAbsolute charlatans that like others… Absolute charlatans that like others have said before make it impossible to cancel. Have an email confirmation saying your renewal fee won't be taken, it was and now 5 emails to customers services later and still no reply. Based on other reviews below I hold out little hope of seeing this substantial amount of money again. Disgusting.
Sherif Alaa
NLBeware! Scam! Scam! You can never cancel your subscription. I made my subscription for my first year and I didn't like it so I decided to not renew. The following year they took the money, which I understand as I didn't actively cancel my subscription. So after they took the money I tried to cancel my subscription and you just can't. They refer you to a fake page that doesn't exist where you theoretically cancel your membership, but it literally doesn't exist. I reached out to customer support and they just kept asking for requests to make it difficult. I eventually called my bank and blocked this horrible website and reported it to the fraud department.
Consumer
GBConsumers Beware! Masterclass will not allow refund if a gift is “redeemed” which means just accessing the site means you are stuck even if no class is opened. I asked to cancel the gift after 10 mins on the site - never opened a lecture - refused simply because gift was “redeemed.” Master Class replied claiming that I am working with them to resolve the problem. That is false. I submitted this review only after refund was refused. Nothing is pending.