I was charged $240 CAD when I shouldn’t… I was charged $240 CAD when I shouldn’t have been; I called Customer Service and honestly expected a long drawn out argument but the agent I spoke to understood what had happened and didn’t argue at all, he just said a refund would be issued in 5-10 business days. The full amount was actually refunded and deposited into my bank account within 30 minutes. I was so relieved! I do agree it’s impossible to cancel a trial, I couldn’t find a way either like some others are saying. I haven’t been with MC long enough for an opinion of the company but the CS agent I dealt with was wonderful.

Scam avoid at all costs Scam avoid at all costs. Great marketing to make you sign up but the classes are just awful. Zero informative. Just talk about themselves. Requested refund but just ignored at the minute. If I could give zero stars I would.

They are bloody charging me out of my… They are bloody charging me out of my pocket till I submit, bend the knee and bow down like dog. It’s a a fraudulent company people, beware! Once your in, your forever locked in. They won’t let you leave! There is no option to cancel subscription, the instructions look straightforward but really it’s just misleading. They never wanted you to leave. There should be a clear bloody visible bottom that says “cancel subscription” but they purposely erased it from their website and app. It’s now become apparent to me that there are thieves running this company. Every company has their fair share of shady business practices but boy, oh boy, masterclass is bloody unreal. You’ve pretty much sold your soul financially and emotionally.

I have tried to pay for Masterclass but… I have tried to pay for Masterclass but it doesn't accept my Visa card. I contacted them before and no response.

Beware! Scam! Scam! You can never cancel your subscription. I made my subscription for my first year and I didn't like it so I decided to not renew. The following year they took the money, which I understand as I didn't actively cancel my subscription. So after they took the money I tried to cancel my subscription and you just can't. They refer you to a fake page that doesn't exist where you theoretically cancel your membership, but it literally doesn't exist. I reached out to customer support and they just kept asking for requests to make it difficult. I eventually called my bank and blocked this horrible website and reported it to the fraud department.