pupak
PTI have tried to pay for Masterclass but… I have tried to pay for Masterclass but it doesn't accept my Visa card. I contacted them before and no response.
Nicola Stokes
GBTried to take money from my credit card… Tried to take money from my credit card never signed up with them and never even heard of them. Asked for information of who signed up and used my credit card they said they have no information, which they must have if someone signed up. Absolutely disgusting company just lie and claim they can’t help you after trying to defraud my credit card. Beware
MGardener
GBThe masterclasses are like bitesize… The masterclasses are like bitesize info documentaries with only top-level information. Its ok but you are not going to get real detail, very light touch. I think if Masterclass were confident enough to give customers a taster course, they would probably get better reviews because their audience would be more aligned. It’s very magazine style that alludes to more meaningful content. Guessing that’s the need for the lack of transparently and gotch on renewal charges after a years signup. Sadly not for me.
April L.
CAI was charged $240 CAD when I shouldn’t… I was charged $240 CAD when I shouldn’t have been; I called Customer Service and honestly expected a long drawn out argument but the agent I spoke to understood what had happened and didn’t argue at all, he just said a refund would be issued in 5-10 business days. The full amount was actually refunded and deposited into my bank account within 30 minutes. I was so relieved! I do agree it’s impossible to cancel a trial, I couldn’t find a way either like some others are saying. I haven’t been with MC long enough for an opinion of the company but the CS agent I dealt with was wonderful.
Jessica Macias
GBThey will auto-renew you an outrageous… They will auto-renew you an outrageous amount of $250 without proper notice. I used this platform one time. Stay away from this company, they love to steal their customers money.