A.K
GBThey have charged me for two years even… They have charged me for two years even after receiving my emails with cancellation requests. Even after contacting them a couple of minutes after the automated payment, they refuse to cancel my profile and refund the money. Ignorant and greedy company.
Sherif Alaa
NLBeware! Scam! Scam! You can never cancel your subscription. I made my subscription for my first year and I didn't like it so I decided to not renew. The following year they took the money, which I understand as I didn't actively cancel my subscription. So after they took the money I tried to cancel my subscription and you just can't. They refer you to a fake page that doesn't exist where you theoretically cancel your membership, but it literally doesn't exist. I reached out to customer support and they just kept asking for requests to make it difficult. I eventually called my bank and blocked this horrible website and reported it to the fraud department.
Obire Owinje
GBThey just charged me $180 today They just charged me $180 today. I signed up for a $10 class and did not realize I entered into a annual subscription. I never even completed the class. Please stay away from this company.
SD Gooner
GBBeware the gift that keeps on taking! A couple of years ago we were gifted a masterclass subscription. We were not particularly interested but apparently signed up for a couple of courses that we never viewed. To sign up we had to enter a credit card and for three years were charged $180/year though we never used the service. The charges hit at the first of the year and - our bad - we did not review the cc statements and the charges were included in same statements as our holiday spending. This year we saw the charge, challenged it and Masterclass refunded this year's charge and canceled the auto renewal. Masterclass refused to refund the prior years' charges.
Nicola Stokes
GBTried to take money from my credit card… Tried to take money from my credit card never signed up with them and never even heard of them. Asked for information of who signed up and used my credit card they said they have no information, which they must have if someone signed up. Absolutely disgusting company just lie and claim they can’t help you after trying to defraud my credit card. Beware