
Richie Palys
GBUnsettling Practices and Shallow Content Masterclass.com is already overpriced for what you get. Even the best masterclasses leave you wanting more as they only cover basic concepts and never delve into practical applications. As of the last few years, masterclass.com has suffered from severe bloat, adding numerous 'masterclasses' about things like opinions, identity, mental states, and other abstract concepts that aren't practicable skills. My review would probably have been around 3 stars if it wasn't for my recent exchange with customer support. I forgot to cancel my subscription and so I was understandably charged for another year. Immediately after I received the subscription renewal email I reached out to customer support to ask for a refund and to close my account. To my surprise they would not refund me. This is extremely unsettling and speaks volumes about the character of the business. They have no tolerance for mistakes and as such capitalize on these mistakes. If you are reading this I urge you not to subscribe. If you are interested in learning something new you will find more information for free on youtube. Personal 1-1 lessons from a local instructor will be more beneficial than anything you can get from this service.

April L.
CAI was charged $240 CAD when I shouldn’t… I was charged $240 CAD when I shouldn’t have been; I called Customer Service and honestly expected a long drawn out argument but the agent I spoke to understood what had happened and didn’t argue at all, he just said a refund would be issued in 5-10 business days. The full amount was actually refunded and deposited into my bank account within 30 minutes. I was so relieved! I do agree it’s impossible to cancel a trial, I couldn’t find a way either like some others are saying. I haven’t been with MC long enough for an opinion of the company but the CS agent I dealt with was wonderful.

Sandro
CZHigh production quality, but the rest is meh. Fraudulent offers (if you buy during a 2 for 1 Promo there is no money back guarantee). The support team has horrible response times and refuses to create viable invoices. EDIT: After writing this review, Masterclass refunded the money. I respect this, but it's a pity you have to write a bad review first.

A.K
GBThey have charged me for two years even… They have charged me for two years even after receiving my emails with cancellation requests. Even after contacting them a couple of minutes after the automated payment, they refuse to cancel my profile and refund the money. Ignorant and greedy company.

Harun Robbar
AUThey are bloody charging me out of my… They are bloody charging me out of my pocket till I submit, bend the knee and bow down like dog. It’s a a fraudulent company people, beware! Once your in, your forever locked in. They won’t let you leave! There is no option to cancel subscription, the instructions look straightforward but really it’s just misleading. They never wanted you to leave. There should be a clear bloody visible bottom that says “cancel subscription” but they purposely erased it from their website and app. It’s now become apparent to me that there are thieves running this company. Every company has their fair share of shady business practices but boy, oh boy, masterclass is bloody unreal. You’ve pretty much sold your soul financially and emotionally.