SD Gooner
GBBeware the gift that keeps on taking! A couple of years ago we were gifted a masterclass subscription. We were not particularly interested but apparently signed up for a couple of courses that we never viewed. To sign up we had to enter a credit card and for three years were charged $180/year though we never used the service. The charges hit at the first of the year and - our bad - we did not review the cc statements and the charges were included in same statements as our holiday spending. This year we saw the charge, challenged it and Masterclass refunded this year's charge and canceled the auto renewal. Masterclass refused to refund the prior years' charges.
Sandro
CZHigh production quality, but the rest is meh. Fraudulent offers (if you buy during a 2 for 1 Promo there is no money back guarantee). The support team has horrible response times and refuses to create viable invoices. EDIT: After writing this review, Masterclass refunded the money. I respect this, but it's a pity you have to write a bad review first.
pupak
PTI have tried to pay for Masterclass but… I have tried to pay for Masterclass but it doesn't accept my Visa card. I contacted them before and no response.
Obire Owinje
GBThey just charged me $180 today They just charged me $180 today. I signed up for a $10 class and did not realize I entered into a annual subscription. I never even completed the class. Please stay away from this company.
Jessy Mathault
CADeceitful company Wife bought Masterclass last year. Watched a few short series. Forgot about it due to the limited interesting content. She bought it at a discount "buy 1, get 2". We've tried to redeem that 2nd membership. Only got errors from the website. Funny thing, I receive an email the day after the 2nd "free" membership that we never were able to activate to tell me they've fixed the issue and now it should work. At that point, we can't activate it and support will not do anything about this. If you ask me, this is intentional and really just a deceitful marketing scheme. Overall, too expensive for the limited amount of short interesting content. Will not touch again and recommend you do the same.