Consumer
GBConsumers Beware! Masterclass will not allow refund if a gift is “redeemed” which means just accessing the site means you are stuck even if no class is opened. I asked to cancel the gift after 10 mins on the site - never opened a lecture - refused simply because gift was “redeemed.” Master Class replied claiming that I am working with them to resolve the problem. That is false. I submitted this review only after refund was refused. Nothing is pending.
SD Gooner
GBBeware the gift that keeps on taking! A couple of years ago we were gifted a masterclass subscription. We were not particularly interested but apparently signed up for a couple of courses that we never viewed. To sign up we had to enter a credit card and for three years were charged $180/year though we never used the service. The charges hit at the first of the year and - our bad - we did not review the cc statements and the charges were included in same statements as our holiday spending. This year we saw the charge, challenged it and Masterclass refunded this year's charge and canceled the auto renewal. Masterclass refused to refund the prior years' charges.
peter philippe weiss
CHi am absolutely excited! i am absolutely excited about masterclass! i find real masters talking about their excellence. it’s a stunning quality of knowledge.
UrTop
RUExpansive Yet Worthy MasterClass has revolutionised online learning with its unique approach. I must admit I completely switched to this platform instead of researching other popular and free platforms about the topic I want to educate myself. And one can find a class on almost every subject. The quality is overal good, but there were some classes that it’s not their place to be here. Anyway, this is a subjective thin so I forgive this flaw. Maybe the same classes other people will find them useful. The downside, however, is the hefty price tag.🙁
A.K
GBThey have charged me for two years even… They have charged me for two years even after receiving my emails with cancellation requests. Even after contacting them a couple of minutes after the automated payment, they refuse to cancel my profile and refund the money. Ignorant and greedy company.