They have charged me for two years even… They have charged me for two years even after receiving my emails with cancellation requests. Even after contacting them a couple of minutes after the automated payment, they refuse to cancel my profile and refund the money. Ignorant and greedy company.

I was charged $240 CAD when I shouldn’t… I was charged $240 CAD when I shouldn’t have been; I called Customer Service and honestly expected a long drawn out argument but the agent I spoke to understood what had happened and didn’t argue at all, he just said a refund would be issued in 5-10 business days. The full amount was actually refunded and deposited into my bank account within 30 minutes. I was so relieved! I do agree it’s impossible to cancel a trial, I couldn’t find a way either like some others are saying. I haven’t been with MC long enough for an opinion of the company but the CS agent I dealt with was wonderful.

They are bloody charging me out of my… They are bloody charging me out of my pocket till I submit, bend the knee and bow down like dog. It’s a a fraudulent company people, beware! Once your in, your forever locked in. They won’t let you leave! There is no option to cancel subscription, the instructions look straightforward but really it’s just misleading. They never wanted you to leave. There should be a clear bloody visible bottom that says “cancel subscription” but they purposely erased it from their website and app. It’s now become apparent to me that there are thieves running this company. Every company has their fair share of shady business practices but boy, oh boy, masterclass is bloody unreal. You’ve pretty much sold your soul financially and emotionally.

They just charged me $180 today They just charged me $180 today. I signed up for a $10 class and did not realize I entered into a annual subscription. I never even completed the class. Please stay away from this company.

Consumers Beware! Masterclass will not allow refund if a gift is “redeemed” which means just accessing the site means you are stuck even if no class is opened. I asked to cancel the gift after 10 mins on the site - never opened a lecture - refused simply because gift was “redeemed.” Master Class replied claiming that I am working with them to resolve the problem. That is false. I submitted this review only after refund was refused. Nothing is pending.