Deceitful company Wife bought Masterclass last year. Watched a few short series. Forgot about it due to the limited interesting content. She bought it at a discount "buy 1, get 2". We've tried to redeem that 2nd membership. Only got errors from the website. Funny thing, I receive an email the day after the 2nd "free" membership that we never were able to activate to tell me they've fixed the issue and now it should work. At that point, we can't activate it and support will not do anything about this. If you ask me, this is intentional and really just a deceitful marketing scheme. Overall, too expensive for the limited amount of short interesting content. Will not touch again and recommend you do the same.

Tried to take money from my credit card… Tried to take money from my credit card never signed up with them and never even heard of them. Asked for information of who signed up and used my credit card they said they have no information, which they must have if someone signed up. Absolutely disgusting company just lie and claim they can’t help you after trying to defraud my credit card. Beware

They are bloody charging me out of my… They are bloody charging me out of my pocket till I submit, bend the knee and bow down like dog. It’s a a fraudulent company people, beware! Once your in, your forever locked in. They won’t let you leave! There is no option to cancel subscription, the instructions look straightforward but really it’s just misleading. They never wanted you to leave. There should be a clear bloody visible bottom that says “cancel subscription” but they purposely erased it from their website and app. It’s now become apparent to me that there are thieves running this company. Every company has their fair share of shady business practices but boy, oh boy, masterclass is bloody unreal. You’ve pretty much sold your soul financially and emotionally.

Beware the gift that keeps on taking! A couple of years ago we were gifted a masterclass subscription. We were not particularly interested but apparently signed up for a couple of courses that we never viewed. To sign up we had to enter a credit card and for three years were charged $180/year though we never used the service. The charges hit at the first of the year and - our bad - we did not review the cc statements and the charges were included in same statements as our holiday spending. This year we saw the charge, challenged it and Masterclass refunded this year's charge and canceled the auto renewal. Masterclass refused to refund the prior years' charges.

They have charged me for two years even… They have charged me for two years even after receiving my emails with cancellation requests. Even after contacting them a couple of minutes after the automated payment, they refuse to cancel my profile and refund the money. Ignorant and greedy company.