Obire Owinje
GBThey just charged me $180 today They just charged me $180 today. I signed up for a $10 class and did not realize I entered into a annual subscription. I never even completed the class. Please stay away from this company.
A.K
GBThey have charged me for two years even… They have charged me for two years even after receiving my emails with cancellation requests. Even after contacting them a couple of minutes after the automated payment, they refuse to cancel my profile and refund the money. Ignorant and greedy company.
Jessica Macias
GBThey will auto-renew you an outrageous… They will auto-renew you an outrageous amount of $250 without proper notice. I used this platform one time. Stay away from this company, they love to steal their customers money.
April L.
CAI was charged $240 CAD when I shouldn’t… I was charged $240 CAD when I shouldn’t have been; I called Customer Service and honestly expected a long drawn out argument but the agent I spoke to understood what had happened and didn’t argue at all, he just said a refund would be issued in 5-10 business days. The full amount was actually refunded and deposited into my bank account within 30 minutes. I was so relieved! I do agree it’s impossible to cancel a trial, I couldn’t find a way either like some others are saying. I haven’t been with MC long enough for an opinion of the company but the CS agent I dealt with was wonderful.
MGardener
GBThe masterclasses are like bitesize… The masterclasses are like bitesize info documentaries with only top-level information. Its ok but you are not going to get real detail, very light touch. I think if Masterclass were confident enough to give customers a taster course, they would probably get better reviews because their audience would be more aligned. It’s very magazine style that alludes to more meaningful content. Guessing that’s the need for the lack of transparently and gotch on renewal charges after a years signup. Sadly not for me.