Consumer
GBConsumers Beware! Masterclass will not allow refund if a gift is “redeemed” which means just accessing the site means you are stuck even if no class is opened. I asked to cancel the gift after 10 mins on the site - never opened a lecture - refused simply because gift was “redeemed.” Master Class replied claiming that I am working with them to resolve the problem. That is false. I submitted this review only after refund was refused. Nothing is pending.
a s
GBWoke Overload I found a few classes I loved, by people who are top notch at what they do and terrific at teaching it. However just a few. Masterclass is shamelessly "woke" - and I'm saying this as someone who's never been a conservative or voted Republican. MC offers a class on how to succesfully perform womanface (how admirable!), a class from Bill Clinton, and others from luminaries across the corporate media and academic liberal spectrum. Not a single thought leader who has a background or viewpoint that incompatible with predominant woke ideology. The few classes I liked weren't ideological at all, just great teachers.
A.K
GBThey have charged me for two years even… They have charged me for two years even after receiving my emails with cancellation requests. Even after contacting them a couple of minutes after the automated payment, they refuse to cancel my profile and refund the money. Ignorant and greedy company.
pupak
PTI have tried to pay for Masterclass but… I have tried to pay for Masterclass but it doesn't accept my Visa card. I contacted them before and no response.
SD Gooner
GBBeware the gift that keeps on taking! A couple of years ago we were gifted a masterclass subscription. We were not particularly interested but apparently signed up for a couple of courses that we never viewed. To sign up we had to enter a credit card and for three years were charged $180/year though we never used the service. The charges hit at the first of the year and - our bad - we did not review the cc statements and the charges were included in same statements as our holiday spending. This year we saw the charge, challenged it and Masterclass refunded this year's charge and canceled the auto renewal. Masterclass refused to refund the prior years' charges.