Jessica Macias
GBThey will auto-renew you an outrageous… They will auto-renew you an outrageous amount of $250 without proper notice. I used this platform one time. Stay away from this company, they love to steal their customers money.
Consumer
GBConsumers Beware! Masterclass will not allow refund if a gift is “redeemed” which means just accessing the site means you are stuck even if no class is opened. I asked to cancel the gift after 10 mins on the site - never opened a lecture - refused simply because gift was “redeemed.” Master Class replied claiming that I am working with them to resolve the problem. That is false. I submitted this review only after refund was refused. Nothing is pending.
Sandro
CZHigh production quality, but the rest is meh. Fraudulent offers (if you buy during a 2 for 1 Promo there is no money back guarantee). The support team has horrible response times and refuses to create viable invoices. EDIT: After writing this review, Masterclass refunded the money. I respect this, but it's a pity you have to write a bad review first.
SD Gooner
GBBeware the gift that keeps on taking! A couple of years ago we were gifted a masterclass subscription. We were not particularly interested but apparently signed up for a couple of courses that we never viewed. To sign up we had to enter a credit card and for three years were charged $180/year though we never used the service. The charges hit at the first of the year and - our bad - we did not review the cc statements and the charges were included in same statements as our holiday spending. This year we saw the charge, challenged it and Masterclass refunded this year's charge and canceled the auto renewal. Masterclass refused to refund the prior years' charges.
pupak
PTI have tried to pay for Masterclass but… I have tried to pay for Masterclass but it doesn't accept my Visa card. I contacted them before and no response.