I was charged $240 CAD when I shouldn’t… I was charged $240 CAD when I shouldn’t have been; I called Customer Service and honestly expected a long drawn out argument but the agent I spoke to understood what had happened and didn’t argue at all, he just said a refund would be issued in 5-10 business days. The full amount was actually refunded and deposited into my bank account within 30 minutes. I was so relieved! I do agree it’s impossible to cancel a trial, I couldn’t find a way either like some others are saying. I haven’t been with MC long enough for an opinion of the company but the CS agent I dealt with was wonderful.

Absolute charlatans that like others… Absolute charlatans that like others have said before make it impossible to cancel. Have an email confirmation saying your renewal fee won't be taken, it was and now 5 emails to customers services later and still no reply. Based on other reviews below I hold out little hope of seeing this substantial amount of money again. Disgusting.

I have tried to pay for Masterclass but… I have tried to pay for Masterclass but it doesn't accept my Visa card. I contacted them before and no response.

Consumers Beware! Masterclass will not allow refund if a gift is “redeemed” which means just accessing the site means you are stuck even if no class is opened. I asked to cancel the gift after 10 mins on the site - never opened a lecture - refused simply because gift was “redeemed.” Master Class replied claiming that I am working with them to resolve the problem. That is false. I submitted this review only after refund was refused. Nothing is pending.

Scam avoid at all costs Scam avoid at all costs. Great marketing to make you sign up but the classes are just awful. Zero informative. Just talk about themselves. Requested refund but just ignored at the minute. If I could give zero stars I would.