Consumers Beware! Masterclass will not allow refund if a gift is “redeemed” which means just accessing the site means you are stuck even if no class is opened. I asked to cancel the gift after 10 mins on the site - never opened a lecture - refused simply because gift was “redeemed.” Master Class replied claiming that I am working with them to resolve the problem. That is false. I submitted this review only after refund was refused. Nothing is pending.

Absolute charlatans that like others… Absolute charlatans that like others have said before make it impossible to cancel. Have an email confirmation saying your renewal fee won't be taken, it was and now 5 emails to customers services later and still no reply. Based on other reviews below I hold out little hope of seeing this substantial amount of money again. Disgusting.

High production quality, but the rest is meh. Fraudulent offers (if you buy during a 2 for 1 Promo there is no money back guarantee). The support team has horrible response times and refuses to create viable invoices. EDIT: After writing this review, Masterclass refunded the money. I respect this, but it's a pity you have to write a bad review first.

They have charged me for two years even… They have charged me for two years even after receiving my emails with cancellation requests. Even after contacting them a couple of minutes after the automated payment, they refuse to cancel my profile and refund the money. Ignorant and greedy company.

They are bloody charging me out of my… They are bloody charging me out of my pocket till I submit, bend the knee and bow down like dog. It’s a a fraudulent company people, beware! Once your in, your forever locked in. They won’t let you leave! There is no option to cancel subscription, the instructions look straightforward but really it’s just misleading. They never wanted you to leave. There should be a clear bloody visible bottom that says “cancel subscription” but they purposely erased it from their website and app. It’s now become apparent to me that there are thieves running this company. Every company has their fair share of shady business practices but boy, oh boy, masterclass is bloody unreal. You’ve pretty much sold your soul financially and emotionally.