Jessy Mathault
CADeceitful company Wife bought Masterclass last year. Watched a few short series. Forgot about it due to the limited interesting content. She bought it at a discount "buy 1, get 2". We've tried to redeem that 2nd membership. Only got errors from the website. Funny thing, I receive an email the day after the 2nd "free" membership that we never were able to activate to tell me they've fixed the issue and now it should work. At that point, we can't activate it and support will not do anything about this. If you ask me, this is intentional and really just a deceitful marketing scheme. Overall, too expensive for the limited amount of short interesting content. Will not touch again and recommend you do the same.
Sherif Alaa
NLBeware! Scam! Scam! You can never cancel your subscription. I made my subscription for my first year and I didn't like it so I decided to not renew. The following year they took the money, which I understand as I didn't actively cancel my subscription. So after they took the money I tried to cancel my subscription and you just can't. They refer you to a fake page that doesn't exist where you theoretically cancel your membership, but it literally doesn't exist. I reached out to customer support and they just kept asking for requests to make it difficult. I eventually called my bank and blocked this horrible website and reported it to the fraud department.
a s
GBWoke Overload I found a few classes I loved, by people who are top notch at what they do and terrific at teaching it. However just a few. Masterclass is shamelessly "woke" - and I'm saying this as someone who's never been a conservative or voted Republican. MC offers a class on how to succesfully perform womanface (how admirable!), a class from Bill Clinton, and others from luminaries across the corporate media and academic liberal spectrum. Not a single thought leader who has a background or viewpoint that incompatible with predominant woke ideology. The few classes I liked weren't ideological at all, just great teachers.
A.K
GBThey have charged me for two years even… They have charged me for two years even after receiving my emails with cancellation requests. Even after contacting them a couple of minutes after the automated payment, they refuse to cancel my profile and refund the money. Ignorant and greedy company.
April L.
CAI was charged $240 CAD when I shouldn’t… I was charged $240 CAD when I shouldn’t have been; I called Customer Service and honestly expected a long drawn out argument but the agent I spoke to understood what had happened and didn’t argue at all, he just said a refund would be issued in 5-10 business days. The full amount was actually refunded and deposited into my bank account within 30 minutes. I was so relieved! I do agree it’s impossible to cancel a trial, I couldn’t find a way either like some others are saying. I haven’t been with MC long enough for an opinion of the company but the CS agent I dealt with was wonderful.