From ordering to shipping to my receipt… From ordering to shipping to my receipt of the order was very timely. The was not what I ordered, but a larger size. But since it’s for a one time use, I’m willing to keep it and perhaps pass it on to a niece, nephew, or a family member’s child that’s about to graduate.

The best customer service and fast shipping I love April. She’s so helpful and so kind. This order came way before expected date and the material is amazing. Beautiful bright gold cords. The gowns and caps were well stitched and folded nicely. All diploma covers were written perfect. I loved the shipment so much that I placed a second order. Please people order from them, this company really values their customers and always available to answer questions and help make the process smooth for us.

The Shipper lost my order but Cap and… The Shipper lost my order but Cap and Gown Direct went out of their way to correct the mistakes of others. they replaced my order and got it out the same day with another shipper. I was on a time crunch so I gladly agreed to pay the difference in order to expedite shipping with another shipping company.

Kat is AWESOMEEEEEEE Kat was the one that helped me out a lot. Thank you Kat. Thank you for being patience and super helpful and especially friendly. The company should give Kitty Kat a raise, as she was very professional and responsible. Order arrived fast and very neatly labeled heights of students. I appreciated that. We would totally order again next year. Thanks again for being helpful. Thuy Bouc administrative assistant for St. Teresa School in Lincoln, Ne.

Online Experience's I think that it's important to give credit where credit is due. When I ordered my daughters cap and gown it was so easy, so fast, not complicated at all. Was very easy as well as long as you follow the steps you can get in there order what you need to and get out. The best part about ordering with this company is that from the day we ordered Which was the 1st of January 2024, we got it exactly 7 days later which was on January 8th 2024. How wonderful is that when you can get something you ordered that quick! It came in very nice packaging, nothing wrong with it, nicely put together inside of the package, just overall a wonderful experience when it comes to shopping online!