The first time I was disconnected from… The first time I was disconnected from the girl I was trying to order through and she didn’t seem very knowledgeable and it took her a long time to get things done. I called back right after and got a different person and she was wonderful. She was knowledgeable, and she got me through the process quickly and easily.

Easy and relevant Easy and slick purchase and use. I like the variety of courses. The on-demand webinars are a favorite because they fit into my already packed work schedule. The one point I would improve would be to make organizing and editing registered courses more user-friendly. I have already noticed and appreciate the updates from last year!

A Desire for Increased Quality So far I haven’t felt like the content and presentation of content has been of high enough quality. There also does not appear to be consideration for best practices in terms of learning. Slides with only wording are boring and lack necessary engagement for longer courses.

I was unable to order from your… I was unable to order from your website. A customer service representative was exceptionally helpful and I was able to order over the phone. Thank you so much for providing a textbook option for those of us who do not have a strong internet connection.

Legit Course It was a legit course with valuable information with lots of qualified/verified references! Only issue I had was I lost power due to a storm, and when I was able to get back online and finish, and then Print My Certificate, it came out Google User. And after redoing my Profile it still would not let me print a Certificate with my name on it. Not your fault under the circumstances, but can you help me fix it with a new certificate with my name?