Customer- NJ
GBSeamless Experience The experience has been so easy I would highly recommend their program. The Cultural Care team is so helpfu, communication is clear and professional. They follow up often, which is appreciated considering I’m very busy.
Jack
GBSimple process The process is fairly seamless and the network of Au Pairs is extensive. Finding Au Pairs to connect with on the website was a breeze. The profile was pretty easy to fill in. The au pair profiles and videos are generally thorough and relevant. The website provides good tips. We have a great local coordinator who was very helpful through the process. The search feature could be improved upon to filter on more characteristics relevant to a search (i.e. filtering out au pairs willing to watch fewer kids than will be needed for a given family)
Host family
GBExcellent support and guidance The matching expert that worked with our family was excellent and always stayed in touch throughout the entire process to make sure our match was successful.
customer
GBBrazilian au pairs in St Louis This has been a lifesaver for us, we moved back home to St. Louis after being gone for a long time. It was during Covid, did not realize the schools were so backed up. The shortest wait of the time we could find was 14 months, and we had no idea what to do. So we had a nanny, she was really good, but unfortunately unreliable with her schedule, and that just messed up our work schedules. So I talked to some friends and somebody suggested a au pair, it has been wonderful. If you have the space in your house for it, I don’t really think there’s any other way to go. The cost upfront feels like a lot, but when you average it out, it is much more reasonable than paying for a full-time nanny or a daycare. Plus, in our opinion, the fact that we have somebody to take our kid around to the zoo and museums and the science center, etc. as opposed to just being a daycare with a bunch of other little kids is much better for his learning overall. So I really cannot think of any downsides with the program, if you have the space in your house, and you’re OK sort of figuring out how to incorporate somebody else into your day-to-day life….This is the way to go.
customer
GBOverall very informative and love the… Overall very informative and love the website etc, very trustworthy. Some of the communication has been lacking with the main people in charge that we have been communicating with. We often felt that when we voiced concerns they were not addressed