Reaching out periodically was great as… Reaching out periodically was great as it kept the momentum going for searching for an au pair.

Cultural Care is a game changer Cultural Care was very thorough in the application process to get signed up to be a host family. They thought of almost every aspect to help families determine what they are looking for in an au pair. During the search process, even though having only 3 connections at a time seems like a small number, it does help to narrow your focus so you don't have a wide net of connections you can't keep control over. The matching specialists were helpful with their calls each week as responsiveness to calls/texts in between the weekly calls to answer questions.

The company is extremely supportive and… The company is extremely supportive and always there to help. The company is quick to respond and always has the best answers to our questions. I really enjoy working with this company.

Seamless Experience The experience has been so easy I would highly recommend their program. The Cultural Care team is so helpfu, communication is clear and professional. They follow up often, which is appreciated considering I’m very busy.

Good Initial Impressions- difficult period after matching The company does very well throughout the application process as well as with the check ins when arriving in the states. The company needs a lot of work once a match has been processed. The period between matching and departure was extremely difficult to navigate. I felt as though the staff stopped responding as quickly and as effectively as they had been prior to the match