Host family
GBExcellent support and guidance The matching expert that worked with our family was excellent and always stayed in touch throughout the entire process to make sure our match was successful.
Ben
GBCultural Care is a game changer Cultural Care was very thorough in the application process to get signed up to be a host family. They thought of almost every aspect to help families determine what they are looking for in an au pair. During the search process, even though having only 3 connections at a time seems like a small number, it does help to narrow your focus so you don't have a wide net of connections you can't keep control over. The matching specialists were helpful with their calls each week as responsiveness to calls/texts in between the weekly calls to answer questions.
Jack
GBSimple process The process is fairly seamless and the network of Au Pairs is extensive. Finding Au Pairs to connect with on the website was a breeze. The profile was pretty easy to fill in. The au pair profiles and videos are generally thorough and relevant. The website provides good tips. We have a great local coordinator who was very helpful through the process. The search feature could be improved upon to filter on more characteristics relevant to a search (i.e. filtering out au pairs willing to watch fewer kids than will be needed for a given family)
Eva
GBMe and my host family I find the perfect family for me who want to share moments together. I really like the way they behave with me and support me in everything I can do !
customer
GBthe experience… the company can review the experience of the host family an how they want to be with the au pair, how is going to be relationship with her, how many things they are going to share.