Melissa N.
GBGreat experience! We are a new host family with CCAP. We had many agencies to choose from but went with CCAP because of their customer care. We found their communication, matching process, and availability of training/resources. Our first Au Pair will be arriving this summer and I will update about our experience then.
Tyler Johnson de Vries
GBThe company is extremely supportive and… The company is extremely supportive and always there to help. The company is quick to respond and always has the best answers to our questions. I really enjoy working with this company.
customer
GBthe experience… the company can review the experience of the host family an how they want to be with the au pair, how is going to be relationship with her, how many things they are going to share.
customer
GBSupport and verification can be better Support and verification can be better. We've used cultural au pair for the past 4 years and it is helpful with finding a new au pair. However the LCC support has been inconsistent with our area and our au pairs reflect that they have to figure out alot of information by themselves. It is also noted that the driving ability of the au pair is difficult to gage as well. The driving ability seems to be self-reported and can be oversold by the au pairs. We found that we often have to teach them how to drive safely.
Host family
GBExcellent support and guidance The matching expert that worked with our family was excellent and always stayed in touch throughout the entire process to make sure our match was successful.