customer
GBReaching out periodically was great as… Reaching out periodically was great as it kept the momentum going for searching for an au pair.
Tyler Johnson de Vries
GBThe company is extremely supportive and… The company is extremely supportive and always there to help. The company is quick to respond and always has the best answers to our questions. I really enjoy working with this company.
customer
GBSupport and verification can be better Support and verification can be better. We've used cultural au pair for the past 4 years and it is helpful with finding a new au pair. However the LCC support has been inconsistent with our area and our au pairs reflect that they have to figure out alot of information by themselves. It is also noted that the driving ability of the au pair is difficult to gage as well. The driving ability seems to be self-reported and can be oversold by the au pairs. We found that we often have to teach them how to drive safely.
customer
GBOverall very informative and love the… Overall very informative and love the website etc, very trustworthy. Some of the communication has been lacking with the main people in charge that we have been communicating with. We often felt that when we voiced concerns they were not addressed
Khanya-Boiketlo Dimpe
GBOverall my experience was good Overall my experience was good, I got what I wanted from it . I would say the pay is something I and other au pairs have complained about. We work too hard for too little.