Melissa N.
GBGreat experience! We are a new host family with CCAP. We had many agencies to choose from but went with CCAP because of their customer care. We found their communication, matching process, and availability of training/resources. Our first Au Pair will be arriving this summer and I will update about our experience then.
customer
GBSupport and verification can be better Support and verification can be better. We've used cultural au pair for the past 4 years and it is helpful with finding a new au pair. However the LCC support has been inconsistent with our area and our au pairs reflect that they have to figure out alot of information by themselves. It is also noted that the driving ability of the au pair is difficult to gage as well. The driving ability seems to be self-reported and can be oversold by the au pairs. We found that we often have to teach them how to drive safely.
customer
GBReaching out periodically was great as… Reaching out periodically was great as it kept the momentum going for searching for an au pair.
Tyler Johnson de Vries
GBThe company is extremely supportive and… The company is extremely supportive and always there to help. The company is quick to respond and always has the best answers to our questions. I really enjoy working with this company.
Eva
GBMe and my host family I find the perfect family for me who want to share moments together. I really like the way they behave with me and support me in everything I can do !