the experience… the company can review the experience of the host family an how they want to be with the au pair, how is going to be relationship with her, how many things they are going to share.

Good Initial Impressions- difficult period after matching The company does very well throughout the application process as well as with the check ins when arriving in the states. The company needs a lot of work once a match has been processed. The period between matching and departure was extremely difficult to navigate. I felt as though the staff stopped responding as quickly and as effectively as they had been prior to the match

The company is extremely supportive and… The company is extremely supportive and always there to help. The company is quick to respond and always has the best answers to our questions. I really enjoy working with this company.

Me and my host family I find the perfect family for me who want to share moments together. I really like the way they behave with me and support me in everything I can do !

Support and verification can be better Support and verification can be better. We've used cultural au pair for the past 4 years and it is helpful with finding a new au pair. However the LCC support has been inconsistent with our area and our au pairs reflect that they have to figure out alot of information by themselves. It is also noted that the driving ability of the au pair is difficult to gage as well. The driving ability seems to be self-reported and can be oversold by the au pairs. We found that we often have to teach them how to drive safely.