The company is extremely supportive and… The company is extremely supportive and always there to help. The company is quick to respond and always has the best answers to our questions. I really enjoy working with this company.

Excellent support and guidance The matching expert that worked with our family was excellent and always stayed in touch throughout the entire process to make sure our match was successful.

Simple process The process is fairly seamless and the network of Au Pairs is extensive. Finding Au Pairs to connect with on the website was a breeze. The profile was pretty easy to fill in. The au pair profiles and videos are generally thorough and relevant. The website provides good tips. We have a great local coordinator who was very helpful through the process. The search feature could be improved upon to filter on more characteristics relevant to a search (i.e. filtering out au pairs willing to watch fewer kids than will be needed for a given family)

Cultural Care is a game changer Cultural Care was very thorough in the application process to get signed up to be a host family. They thought of almost every aspect to help families determine what they are looking for in an au pair. During the search process, even though having only 3 connections at a time seems like a small number, it does help to narrow your focus so you don't have a wide net of connections you can't keep control over. The matching specialists were helpful with their calls each week as responsiveness to calls/texts in between the weekly calls to answer questions.

Overall very informative and love the… Overall very informative and love the website etc, very trustworthy. Some of the communication has been lacking with the main people in charge that we have been communicating with. We often felt that when we voiced concerns they were not addressed