Support and verification can be better Support and verification can be better. We've used cultural au pair for the past 4 years and it is helpful with finding a new au pair. However the LCC support has been inconsistent with our area and our au pairs reflect that they have to figure out alot of information by themselves. It is also noted that the driving ability of the au pair is difficult to gage as well. The driving ability seems to be self-reported and can be oversold by the au pairs. We found that we often have to teach them how to drive safely.

Incredible Experience It is a great program with excellents process. I have lived many beautiful experience here in United States, my host family is so kind with me and I am working a lot for improve my language. I am happy and also I think it is a good way for get the best version of myself. I have also received frequent support from my LCC and the program

Seamless Experience The experience has been so easy I would highly recommend their program. The Cultural Care team is so helpfu, communication is clear and professional. They follow up often, which is appreciated considering I’m very busy.

Overall very informative and love the… Overall very informative and love the website etc, very trustworthy. Some of the communication has been lacking with the main people in charge that we have been communicating with. We often felt that when we voiced concerns they were not addressed

Cultural Care is a game changer Cultural Care was very thorough in the application process to get signed up to be a host family. They thought of almost every aspect to help families determine what they are looking for in an au pair. During the search process, even though having only 3 connections at a time seems like a small number, it does help to narrow your focus so you don't have a wide net of connections you can't keep control over. The matching specialists were helpful with their calls each week as responsiveness to calls/texts in between the weekly calls to answer questions.