We did not personally know anyone that… We did not personally know anyone that had used an au pair, so we really went into this blind. Everyone in the agency has been so amazing and helpful. You are immediately connected with three different people in the agency, at least one of which lives in the area. They have been so quick to respond and help us whenever we needed it. We just matched with an au pair and cannot wait for her to join us in a few months.

Simple process The process is fairly seamless and the network of Au Pairs is extensive. Finding Au Pairs to connect with on the website was a breeze. The profile was pretty easy to fill in. The au pair profiles and videos are generally thorough and relevant. The website provides good tips. We have a great local coordinator who was very helpful through the process. The search feature could be improved upon to filter on more characteristics relevant to a search (i.e. filtering out au pairs willing to watch fewer kids than will be needed for a given family)

It is a very complete program It is a very complete program, you learn a lot every day and working with children is really fun. Of course some days I miss my country and my family a lot, but the experience here in the United States is unique! When I arrived here I was afraid that I would not be able to communicate in English, as my level was quite low. I have been living here for 100 days and I can already read, write and speak fluently, it's amazing! I have made friends and I have been able to travel a lot with my host family, there is no better experience than this to travel around the country and learn about the culture. I highly recommend it!

Support and verification can be better Support and verification can be better. We've used cultural au pair for the past 4 years and it is helpful with finding a new au pair. However the LCC support has been inconsistent with our area and our au pairs reflect that they have to figure out alot of information by themselves. It is also noted that the driving ability of the au pair is difficult to gage as well. The driving ability seems to be self-reported and can be oversold by the au pairs. We found that we often have to teach them how to drive safely.

Excellent support and guidance The matching expert that worked with our family was excellent and always stayed in touch throughout the entire process to make sure our match was successful.