I stopped ordering Kill Cliff last year… I stopped ordering Kill Cliff last year because of the lack of communication with orders. I gave it a try this month, I ordered on the 18th, never heard anything back. Emailed my rep and was told they are on back order until the 27th. It’s frustrating when you’re waiting for a product to come but even more frustrating when you aren’t informed the product you want is on back order.

Awesome Company! I accidentally purchased as a guest instead of my account, so I was unable to check on the status. I contacted support and received a prompt and friendly response. As well due to a high demand at the time of my purchase they changed the sale date of the product (which didn’t bother me anyways) so that it will have a longer shelf life once shipped.

I order cases of the recovery drinks on… I order cases of the recovery drinks on a regular subscription. The recovery drinks are absolutely a great product. I would give them 5 stars for the product and 2 stars for the slow shipping (my current none subscription order is 11 days old and I'm still waiting for the product to arrive) and ongoing issues with their ordering system and related problems. Great product though.

Re-Occuring Order and Grease on the cans. I love the product and have a small re-occuring order. I tried to alter and add product and was told I had to add a second order because the new on-line system would not allow me to change my re-occuring order? Seems odd. Secondly my add order this month came and all the cans had grease on the exterior. Each can had to be cleaned before the product could be drank.

Is this coming from another planet? What takes so long???? I'm not rating the product, I'm rating the delivery process. I placed an order online on 4/24 and it is 5/3 and I have yet to receive the order. There is no tracking information either. This seems the be the norm when ordering from Kill Cliff. It takes almost a month for the product to arrive. That is beyond inefficient and entirely unacceptable.