Excellent service Excellent service, used for both levels of my CAIA study and for Level 1 could not speak of then higher, notes and practice questions were excellent. Used again for level 2 and much the same quality although some minor technical difficulties with the site at unoptimal times. Would highly recommend overall

Good dashboard, bad customer service I liked a lot the dashboard, I can also say the Mock were similar as difficulty compared to the Exam even if the questions were totally different. But what was very bad was the Customer Service. I got the books a lot in delay and also when I asked it was provided me a fake delivery date. It’s a pity because with a better Customer Service I would have given 5 star

Disappointing prep materials for 2024 exams When I used Kaplan for CAIA L1, everything was great. Great instructor who provided helpful examples and explanations, and all materials were completed, delivered, and unlocked on time. I don’t know what happened this year but everything has been delayed, materials and activities are locked and not complete, and the instructor for L2 doesn’t explain or provide enough context to help understand the concepts.

Good experience I used only Kaplan for the questions, and I really liked how you can customize quizzes on your own. I think that the concept with videos is good, but I didn’t use them as I find it hard to follow.

The support needed The study plan really is the cornerstone of getting through all the material in an organized manner and on your own. Kaplan provides the tools needed to learn and apply the concepts in order to successfully obtain the charter, but there's one thing they can't provide, the discipline required to get through it all, that is sold separately.