Good dashboard, bad customer service I liked a lot the dashboard, I can also say the Mock were similar as difficulty compared to the Exam even if the questions were totally different. But what was very bad was the Customer Service. I got the books a lot in delay and also when I asked it was provided me a fake delivery date. It’s a pity because with a better Customer Service I would have given 5 star

Video Courses Set Kaplan Apart Overall, great materials. The on demand video courses were particularly helpful and very clear. Seeing formulas used in action and explained step-by-step really allowed the concepts to sink in. The cost is really all that is keeping the Kaplan Schweser materials from a five star review - the price is *very* steep.

Bated customer into buying a study… Bated customer into buying a study package only to to be informed months later that certain products of that study packages were not going to be made available. Would recommend going with UpperMark and not Kaplan.

Excellent service Excellent service, used for both levels of my CAIA study and for Level 1 could not speak of then higher, notes and practice questions were excellent. Used again for level 2 and much the same quality although some minor technical difficulties with the site at unoptimal times. Would highly recommend overall

Good experience I used only Kaplan for the questions, and I really liked how you can customize quizzes on your own. I think that the concept with videos is good, but I didn’t use them as I find it hard to follow.