Good dashboard, bad customer service I liked a lot the dashboard, I can also say the Mock were similar as difficulty compared to the Exam even if the questions were totally different. But what was very bad was the Customer Service. I got the books a lot in delay and also when I asked it was provided me a fake delivery date. It’s a pity because with a better Customer Service I would have given 5 star

Video Courses Set Kaplan Apart Overall, great materials. The on demand video courses were particularly helpful and very clear. Seeing formulas used in action and explained step-by-step really allowed the concepts to sink in. The cost is really all that is keeping the Kaplan Schweser materials from a five star review - the price is *very* steep.

The support needed The study plan really is the cornerstone of getting through all the material in an organized manner and on your own. Kaplan provides the tools needed to learn and apply the concepts in order to successfully obtain the charter, but there's one thing they can't provide, the discipline required to get through it all, that is sold separately.

Platform is great but… Platform is great but…. There a few glitches, like to haves: 1) when making custom quizzes, it doesn’t always honour the question type criteria (e.g. don’t use previously answered questions). 2) it would be nice if the app had access to the lesson videos

CAIA L2 Feedback Video On-Demand instructor for CAIA L2 is poor quality compared to L1. Instructor Link questions do not get answered and require multiple follow ups, especially for L2. Study materials (e.g. Schweser notes and On-Demand videos) for L2 were not available in a timely manner and were uploaded disjointedly/sporadically.