Good content - late release soured my experience I generally like the content. But the release date for May exam was late February. The estimated time to complete the material per week is 30-35 hours. This is a very large commitment while working full. I wish it was released early Jan as that would greatly reduce my stress level.

Good dashboard, bad customer service I liked a lot the dashboard, I can also say the Mock were similar as difficulty compared to the Exam even if the questions were totally different. But what was very bad was the Customer Service. I got the books a lot in delay and also when I asked it was provided me a fake delivery date. It’s a pity because with a better Customer Service I would have given 5 star

They have helped me get through CFA… They have helped me get through CFA Level 1 in the 90th percentile and have also helped tremendously in preparing me for level 2. The combination of thorough exposition of difficult topics and hands-on assistance make Kaplan great.

CAIA L2 Feedback Video On-Demand instructor for CAIA L2 is poor quality compared to L1. Instructor Link questions do not get answered and require multiple follow ups, especially for L2. Study materials (e.g. Schweser notes and On-Demand videos) for L2 were not available in a timely manner and were uploaded disjointedly/sporadically.

Many Mistakes, Great User Interface Pros: I really like Kaplan's User Interface and the mix of quizzes, classes, and reading. I think the online classes led by Martin Stoynov are very helpful. I also appreciate the ability to email an instructor with questions. Cons: There are many, many errors in both the books and the quizzes. I have only submitted about 25% of these errors through the online "report an error" tool, and it worries me that there haven't been any user notices for the other errors I've noticed. I am not confident that the Kaplan curriculum is sufficiently mirroring the FRM official curriculum, based on the fact that the classes are 3 years old, and a number of the errors I have identified relate to the fact that an outdated curriculum was being cited or used. The instructors, apart from Martin, are ineffective and do not enhance my understanding of the material. We only go through calculator instructions in Martin's recorded class: Kaplan has not provided any calculator instructions for key FRM learning needs like bond pricing.