Not a happy customer
GBSurprised For what I thought was a slow processing system, I was wrong. I just got an email from a customer service representative who looked into my order more and told me to check my spam folder. If you are waiting for an order to process I would suggest making sure the email did not go to your spam folder as it did for me. This caused me to get upset thinking I wasn’t going to get the money for my textbooks, when in reality I did, I just didn’t see the email as it wasn’t in my normal folder. Customer service always responded within a day of my emails regarding any question I had on processing. If you think your order has not been processed check your spam folder, something I did not do until two weeks later. Thanks Beer Money Books for your help and patience.
customer
GBThis was the first time selling a book… This was the first time selling a book for me, and even though it took some time it was very organized and they do what they said on their policy. Definitely will use them again
Ashley
GBStill Waiting I sent my book to them on 11/27/23, the website it says it was recieved on 12/26/23 and that they sent my check on 12/26/23 but I still haven't recieved it yet. I've sent numerous email but have not got a response from anyone yet.
customer
GBGot quoted for a $200 payment on Feb 7… Got quoted for a $200 payment on Feb 7 2024 still haven’t got pay out .. the company seem to be closed. If they knew they were gonna close they kept accepting books and stole from customers .
Penny Zhang
GBThey took care of my book appropriately The customer service responded to me promptly and made a direct phone call to the publisher to verify if it is counterfeit. I guess nowadays even universities could get tricked by the copies. They wired me the book money the same day after they contacted the publisher. I sincerely appreciate it. I definitely would use their service again!