Cristina Cruz
GBCustomer service was great Customer service was great and they attended to my issue immediately.
Kay McDonald
GBIMPRESSIVE! As a book club leader I was extremely impressed with this site! It had more in depth information than any other site I have ever used. Themes, symbols, detailed summaries and so much more. I look forward to using them often in the future !
FREDERICK D. PERRY
GBListening to the customer I mistakenly thought my account had expired, so I signed up for a second account. I later discovered that the original account was still active. I worked with the customer support people and explained the situation. After some back and forth the company refunded my money. They truly listened to my concerns. I was thrilled because I use the app quite a bit in my participation in my reading group. I find the analysis of the books I have been reading to be great conversation starters.
Susan
GBKind and honest I accidentally renewed my subscription and at this time the $ were too high as I’ma retired teacher. Though I had not canceled in time, they made sure my money was returned. So not only are they a great source for analysis, they are kind and honest.
Mickey Leonard
GBCanceling subscription Although I was not able to find a phone number to speak to someone about my cancelled subscription the e-mail function worked and I was able to get a refund. I gave a lower score because there was no prior notice that my subscription was renewing.