Samantha Sridhar
INUNDERSTANDING TEAM I had chosen for a monthly subscription, but it auto billed the next month. I had cancelled my subscription and reached out to the super summary team. They got back super quick with a response and initiated a refund. Thank you!
Thanos Craig
GBGreat site even better customer service The site is great especially for the price, they even refunded me after I forgot to cancel my subscription, 10/10 customer service
Susan
GBKind and honest I accidentally renewed my subscription and at this time the $ were too high as I’ma retired teacher. Though I had not canceled in time, they made sure my money was returned. So not only are they a great source for analysis, they are kind and honest.
FREDERICK D. PERRY
GBListening to the customer I mistakenly thought my account had expired, so I signed up for a second account. I later discovered that the original account was still active. I worked with the customer support people and explained the situation. After some back and forth the company refunded my money. They truly listened to my concerns. I was thrilled because I use the app quite a bit in my participation in my reading group. I find the analysis of the books I have been reading to be great conversation starters.
윤호연
GBCustomer service was amazing Customer service was amazing! I requested a refund and the support team made sure to respond to my request as fast as possible, and made all efforts to ensure my request went through.