Great customer service I bought a Super Summary from Amazon. I was disappointed because the font was quite small and the color was light gray, leaving it impossible for me to read. I contacted SS and within a day they responded that Amazon does their own printing and they can’t control that. But they generously sent me the PDF copy of my book and offered a second one for free. I was very impressed by the quality and professionalism of the customer service which, in turn, reflected positively on the company.

Kind and honest I accidentally renewed my subscription and at this time the $ were too high as I’ma retired teacher. Though I had not canceled in time, they made sure my money was returned. So not only are they a great source for analysis, they are kind and honest.

3-12-24 attempt to set up account! On 3-12-24 on line, I gave you my credit card to set up an account. Since that time, I have not been able to open any of the complete summaries so your service is unusable. You don't give a telephone number so that we can actually talk. You already have my email which I gave when I set up the account.

Canceling subscription Although I was not able to find a phone number to speak to someone about my cancelled subscription the e-mail function worked and I was able to get a refund. I gave a lower score because there was no prior notice that my subscription was renewing.

SuperSummary is well... SUPER! I have a reading tutoring business and SuperSummary was a great resource for me last year when I was tutoring an English language learner. The summaries helped me more easily explain the concepts and highlights of each chapter. We would read the chapter from the actual book, and then read the sunmmary to help clarify etc. It helped my student gain confidence and improve her vocabulary and reading comprehension skills even though her current reading level and vocabulary understanding was below where her class was at. It made lesson prep much easier and a huge time saver for me. They also have fabulous customer support!