FREDERICK D. PERRY
GBListening to the customer I mistakenly thought my account had expired, so I signed up for a second account. I later discovered that the original account was still active. I worked with the customer support people and explained the situation. After some back and forth the company refunded my money. They truly listened to my concerns. I was thrilled because I use the app quite a bit in my participation in my reading group. I find the analysis of the books I have been reading to be great conversation starters.
Gene Klatt
GB3/26/24 3/26/24 - I just gave you my card to subscribe to SuperSummary. Thank you for getting back to me so swiftly so we could find out what the problem was. I appreciate your great customer service.
Caryl Wray
GB3-12-24 attempt to set up account! On 3-12-24 on line, I gave you my credit card to set up an account. Since that time, I have not been able to open any of the complete summaries so your service is unusable. You don't give a telephone number so that we can actually talk. You already have my email which I gave when I set up the account.
윤호연
GBCustomer service was amazing Customer service was amazing! I requested a refund and the support team made sure to respond to my request as fast as possible, and made all efforts to ensure my request went through.
Bob Beadel
GBDelightful experience Daniela of the Supersummary support team was a delight. She even offered to do a zoom call and prepare a tutorial on how to use the software. Best customer support we have experienced in years! Caryl B. W. and Bob B