Luca Couchoud
FRSlow customer service on refund EDIT: issue resolved Slow customer service on refund, where I tell that I signed up for a monthly payment, got charged the whole year. Kinda feel like an absolute scam. Edit: My refund was given to me pretty rapidly after I took down my Paypal dispute, and the support was kind even though the first message they send me looked like a threat. TY
FREDERICK D. PERRY
GBListening to the customer I mistakenly thought my account had expired, so I signed up for a second account. I later discovered that the original account was still active. I worked with the customer support people and explained the situation. After some back and forth the company refunded my money. They truly listened to my concerns. I was thrilled because I use the app quite a bit in my participation in my reading group. I find the analysis of the books I have been reading to be great conversation starters.
manuel galli
GBTried the app for the 7 day free trial… Tried the app for the 7 day free trial and used the books I needed to see. Since I finish the book in less than 7 days I canceled my subscription and they gave me all my money back! really good summaries with quotes themes etc.
윤호연
GBCustomer service was amazing Customer service was amazing! I requested a refund and the support team made sure to respond to my request as fast as possible, and made all efforts to ensure my request went through.
Gene Klatt
GB3/26/24 3/26/24 - I just gave you my card to subscribe to SuperSummary. Thank you for getting back to me so swiftly so we could find out what the problem was. I appreciate your great customer service.